Alyeska Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Josh Wagner
4 months ago
Nick knows how to take things off and put them back on, but not much else. His method of figuring out the problem was terrible. He just started replacing parts until the water pump was the last thing to fix. We don t know if he just sucks or screwed us! The Place is trashed. The water pump pulley was loose and knocking. He replaced the alternator, idler pulley, another new pulley, and installed a new belt. And noise was still present. He said after the fact that he had little experience with a Toyota 3.5 v6. He told us $750 for alternator out the door. After he was done it was $1686 total. He didn t even say that he was replacing the idler pulley until he showed that we needed it. and the idler pulley alone was $300. Charged us 8 hours of labor when quoted 3-4 hrs. It was just a fishy experience. MAKE SURE YOU GET A WRITTEN ESTIMATE ALWAYS!!!!

  Bre & Josh
4 months ago
Had an awful experience trying to get a clicking sound fixed. Was taken advantage of. The original problem was the water pump pulley we found out later. Nick decided to just start taking things off and replacing them to see if it fixed the problem. Replaced alternator, idler pulley, belt tensioner he never told us about ($300!!), and brand new belt then wanted us to come look at it and tell us he needed to replace the water pump. Quoted $750 for alternator. Paid $1689 after tax. And he charged us hourly labor for every hour it was at his shop. He told us after the fact that he didn t have hardly any experience on this and had to watch YouTube videos. His method of diagnosing seemed crooked and extremely damaging to our wallet. And the business his family runs. Everyone we know will know about this place. He never offered a written estimate. You NEED a written estimate. Without it, you are at the mechanics will. In the end it s our own fault for choosing the place that would get us in fast and then falling for the oh just an alternator change. Get it written down. So you can pursue legal if it happens to you. Thanks.

  Kelly Grimmett
9 months ago
Our check engine light came on along with some car shaking when trying to get back home to Cincinnati from Indiana. It was a Sunday so basically every car repair shop was closed. We called Alyeska Auto and he came out and met us at the shop within 20 minutes. We were so thankful that someone was willing to help us out. Don t think twice about going here! It s hard to find people who are hardworking and honest, but not here! Thank you guys!!

  Matthew Holthaus
2 years ago
Steve was very nice and professional. He was honest and helpful with our tire issue. They got us on our way in a fast and respectable manner of time. So I would highly recommend them and I will be using them again.Service: TiresService: Tires

  Chad Randolph
2 years ago
They helped me passing through Ohio when I had fuel issues AFTER they were closed. Steve helped me and was honest about what he thought. Not trying to get another buck out of someone just passing through, just helping when someone needed help which is a rarity. I greatly appreciate this place and if the next time I have issues out of Michigan I hope it s close by his shop.Service: Auto engine diagnostic

  Charles Bowman
5 years ago
Steve out there has a good place. Very knowledgeable. The prices and payments aren't to bad. Steve gives a hand up not a handout. I have been pleased with both trucks i have got from there. To everyone there thanks for the help when my Durango took a poop. You have a customer for life in me. Sincerely, Charles

  John Auer
5 years ago
The staff are friendly and knowledgeable. They won't pressure into buying and they offered a great payment option. I bought my first car here and my in- laws bought 2 cars here. They're not especially pricey, either.

  James Fox
3 years ago
The staff is Very nice, I was having break issues with my car also was looking for a 2nd car. Right away they took care of my old car on top of finding my 2nd car for all within a hour. We were Very impressed.

  Elisabeth Ellison
4 years ago
Family owned- they treat you like you are family too. Prompt service, honest mechanics who take pride in their work. Highly recommend!

  Super Momma
4 years ago
Wonderful service...great people who really want to help you out...will definitely go back when I need another car....

  Isaac McLaughlin
2 months ago
An unhelpful and rude encounter over the phone.

  erin vance
2 years ago
Great service! Fast, friendly and professional! You guys really came in clutch, thank you so, so much!Services: Tires, Tire changeServices: Tires, Tire change

  Nancy Virginia Zamarripa Arvizu
3 years ago
Fast and friendly service. Steve was able to fixed my tire in minutes.

  christopher vanhorn
4 years ago
Worst car lot ever they are very rude disrespectful unorganized and every car we had was junkand they show favoritism they give loaner cars out to whoever they like but if they don't like you they don't give you one

  Dylan Vanhorn
3 years ago
Really a nice place sherry really cares about people and she always will care she is a really great friend to us

  Steve Helmandollar
5 years ago
Good people, part of B&B Auto Sal vage

  Mark Harris
5 years ago
Good place for reasonable cars

  Johnie Smith (John)
7 years ago
Good and friendly service

  Matthew Marroquin
2 years ago
Great guy.

  David Sage
6 years ago
Nice

  Mary Shoffner
5 years ago
Great