Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
D B
3 weeks ago
Terrible service. Owner lost my keys for 4 days and didn't realize my car was there after booking an appointment. 2nd time, I needed an exhaust leak fixed, and they never fixed it. 3rd time, needed exhaust leak fixed - he forgot about my appointment when I dropped the car off, then the car sat for over two entire business days without being looked at, (even though I told him I would need it by the end of the second day for work). No calls, nothing. He needs office help, but I needed my car fixed...so...
Alys Behn Row
10 months ago
The folks at Gordon Auto are top notch! They have always been very honest & fair-priced. Having a trustworthy mechanic is a valuable asset, and I greatly appreciate the service they provide. I can't recommend them enough.
Dannytrueto
9 months ago
I have found these guys to be professional and honest. The repairs they have done for me have been perfect. They don t oversell or over charge. If your reading this and need a mechanic this is a good place to go.Services: Steering & suspension repair, General repairs & maintenanceServices: Steering & suspension repair, General repairs & maintenance
jennifer Daniels
a year ago
Wow!! We have been using Gordon s Automotive for about 10yrs now & all I can say is I feel like family every time I walk through the door or call in with an issue. The owners are just genuinely the nicest and most down to earth. They go way above 5 stars in customer service. Thanks Steve for the years of service!Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, BrakesServices: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Brakes
Debbie M
7 months ago
Very honest business. They were honest about what they could do verified with auto insurance company. Didn't charge for more than the half hour they were examining everything.
Jackie Adkins
a year ago
I trust Gordon s Automotive with my car repairs. They are very honest people. Thought I needed brakes and rotors. Ended up the cover to my cars undercarriage came loose and was dragging. They screwed it back up and cleaned my brakes and rotors. They also filled my tires to correct pressures. I would highly recommend Gordon s Automotive for your car repair needs.Service: General repairs & maintenance
Danny
a year ago
Dropped wife's car off 8 weeks ago with a radiator fan issue no one has even looked at it in 8weeks still just sitting there! I scheduled drop off day 2 weeks before dropping it off! Guess I'll find someone else! Would not recommend unless you don't need your vehicle for 6+ months
Carol Crawford
a year ago
Took my vehicle in for a service as I was taking my grandaughter with me on vacation and wanted to make sure it was in shape. Knowing that there was no guarantee even if it was okay that it would make the trip. The one thing they did not check was what happened to it and it is something that normally should have been checkedThe transmission fluid was so low it quit shifting and luckily my nephew was driving it and knew what to do . Now he cannot or will not do anything to make it right. Not sure there was any damage to the transmission yet but will seeService: General repairs & maintenance
Tom Shaffer
9 months ago
Very friendly and honest. Took my jeep wrangler in. Quoted me a price and when I went to pick it up it was less . Steve said it didn't take as long as he thought.
Vee
2 years ago
By far the best people I've met. The owner and his wife helped me and my wife with our car because the transmission went out. They helped us get it going and they made sure that we had a place to sleep so we were safe. I absolutely recommend this them. Hands down with getting work done. You will be satisfied because they're the most honest people I've ever met.
Lonnie Kinkade
a year ago
Fair prices. Good quality work. Excellent customer service. They even gave me a ride to work so I didnt have to pay for an uber. Which was very convenient. I highly recommend this place.
Bill Robertson
3 years ago
A friend told me about them weeks ago. Finally saw the location after going to Newark a couple of times and really didn't need any work done. Then the other day, my car had problems of I think the Suspension - on the front right. Had the car towed there from Dresden - I called and asked how they worked - he said let them see what's needed and they would give me a call back. They called and said what they thought the problem was and gave me a price - it really was a good price. I started thinking about the good price. What's the deal? Well, if you need the car tomorrow, then there are others in the market that can do it, not that they can't - it's just that their business is growing and it might be one or two days for them to finish it - But the price point of the repair is what I'm most concerned - could they perform on fixing the problem? The answer is yes - I picked up the car when I could and it works great! No problem with them letting you know the price points- far below others in the area!Service: Steering & suspension repair
Jim Willey
2 years ago
Took vehicle in for a noise in front end, had no idea how major it would be. Asked them to check the front brakes, because another shop told me a few weeks before that they would need replaced before long. Asked if it would be done that day or the next day and they were confident it would be all done by end of the day. Come to find out.... I just had a couple bolts / nuts come loose and the brakes were fine. They could've easily done the brakes and I'd never known any better....very honest and reliable.... they'll get all my business from now on.Services: Steering & suspension repair, Brakes
scott karns
5 years ago
Brake lines went out on my truck. Steve Gordon got me in and repaired within 3 days. Service was stellar. He was honest, up front and he was right on the money of the over the phone quote that I asked for. Very nice people to deal with and I have found a new garage. Thank you for the excellent service Steve.
Ralph Hosmer
6 years ago
Steve has been my mechanic for years and he is an honest and genuine man. He is always straightforward and looks out for his customers best interests. He has reliably fixed issues with my different vehicles and his pricing is always reasonable. I recommend Gordon Automotive if you are looking for a local professional mechanic not out to fleece his customers!
Fatina Evans
2 years ago
Best in the automotive business. Have used Gordon s for my entire family for past couple years. Have never felt so secure with auto mechanical service. Every task performed is as important to Gordon s as the first. When you meet the owner you meet your new family member. Friendly, professional, fair pricing, fast but not so fast that you feel the service is incompetent. Welcome to the family.Services: Tires, Steering & suspension repair, Auto glass repair, General repairs & maintenance, Auto engine tuning, Wheel alignment, Oil change
Kathryn Cargill
4 years ago
Much appreciation for this company. Got my vehicle in quickly and completed right away. Speaking with Steve on the phone, I felt like my needs to have my car back were a high priority. It's nice to have finally found a dependable place to have my car taken care of. Thank you again!!
Brandon Snyder
2 years ago
Well customer service good at scheduling and drop off. But when it came to the repair, they didn t know what they were doing obviously from what I seen and had to repair what they didn t do right the first time. All I was trying to do was a tire rotation, but nope. Had to do way more. Had to replace the pinch bolt on the ball joint with the right one.on both sides which was causing my wheel to jerk while driving it. It was very unsafe especially dealing with the snow and ice. Even that was a hassle because the bolts were so weak. Had to grind them off. They Literally burnt a hole through the metal where my control arms connect. Hopefully that rust doesn t spread now. They also look at it as my fault of having a lug nut stripped that they their self put in and stripped. I had 3 lug nuts on one wheel now theirs four. The one they put in was a silver capped one, which I never use, so I don t know how it got there. You do the math. But in my honest opinion and suggestion, is I ll never take my stuff there again to have it serviced and I strongly believe that nobody should either. I promise this is 100% truthful, just in case nobody thinks that it could be true.Service: Steering & suspension repair
Nate Robinson
3 years ago
My family has been going there regularly for the last couple years and Gordon s has always provided great service in a timely manner. Anything from oil changes to engine swaps, Gordon puts his customers before his profits and that is very rare to come by these days. Highly recommend.
Jason Lucas (Spearhead)
5 years ago
My wife and I had a fantastic experience at Steve s shop. He was very friendly and took great care of my wife s car. He went the extra mile to take care of us, I would recommend his shop to anyone in need of services. Best shop I have ever had the pleasure of working with.
Jordan Estep
a year ago
Great people to deal with! They got me in and out quickly the next day! For the service I needed everyone else was 2 weeks out! Would highly recommend them to anyone!
Pearlie Porter
2 years ago
The only business I trust with my vehicles! They re a wonderful, local, & family owned business. Going in is like seeing friends or family. But they re also professional, efficient, quick, & make repairs seamless. If you re not going to Gordon s, you re missing out.Services: Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Battery, Oil changeServices: Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Battery, Oil change
Brie Blowers
4 years ago
Always there when you need them. Excellent service and customer care! Saved us 75% from the "other guys" estimate. I trust the entire team at Gordon's to take car of my vehicles and get me back on the road quick.
Amanda Broseus
5 years ago
This place got me in last minute and fit me in on a Saturday when they were already super busy. Not only that but they got my car fixes up fast and at a much fairer prices than other places in the area I've been to in the past.I recommend for any automotive work you nees, car, truck, larger trucks. Very friendly and respectful service!
Gayle Gambs
7 years ago
Just called to schedule a time to have my car looked at and spoke with the owner and wanted to comment on how friendly he was. Really appreciate great customer service. Keep up the good work!
tim ballance
6 years ago
My1998 Chevy S-10 started back firing on way back from Columbus, finally had to pull off the highway. Called and spoke with Steve, said ok to have it brought in that evening. Thought it would be several days before I would hear something but by the next evening he called to say what was wrong and it had been fixed.
Darrin Decker
6 months ago
Great locally owned and operated Auto shop.
Amy Adams
4 years ago
I have always gotten great service here. From friendly people to awesome work being done. I highly recommend Steve Gordon s automotive.
Dennis Berry
9 years ago
Traveling to Holmes county, Ohio from St Louis, Mo.I had a tire going flat was directed to the garageby some one at the quick market up the street Aug 6 2014the garage was very busy but stopped and fixed my tireso my trip was not ruined.there are more than a garage ( they were great)they helped my wife and I get to Holmes county to celebrate our 42th wedding anniversayTHANK YOU AGAIN :: DENNIS &PAULA BERRY
Ellen Rey
a year ago
Great service ,couldn't ask for anyone better .Our place for taking care of our automobiles.