Shook Auto
4 (254)
1633 Steele Hill Rd NW, New Philadelphia, OH 44663
(330) 339-5711
shookauto.com
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sarah Warfield
3 weeks ago
Are whole experience with Shook Auto was 5 stars! Josh was very helpful in getting us in exactly what we were looking for and moved quickly! Erin got us a great interest rate on our loan and the price was just right. Very pleasant experience and we will be back. We love our new Acadia
Laura Johnson-Dowdle
a week ago
Shook Auto was awesome!! They are friendly and they get stuff done in a mannerly time !! This is my second time buying a car from them and I would highly recommend them to anyone looking to purchase a vehicle !!! I love my new car !!!
Laura Johnson-Dowdle
a week ago
Oh I also forgot to mention how helpful Josh was on assisting me and being so knowledgeable andErin was so awesome in assisting me with my purchase too !!! Truly appreciate both of you !!!
Ann Miller
a day ago
I was very pleased with my experience with Shook Auto. I picked out the car I wanted and the staff worked hard to get me in that car. Would recommend them for your next vehicle
Rosalinda Duff
4 weeks ago
Great customer service! They do everything they can to get you in a vehicle you love. Will definitely recommend to everyone needing a vehicle.
Chad Shortland
a month ago
Fantastic experience in every way. Brian was super easy to work with, and the entire staff is very helpful. Can t say enough good things.
joe barker
3 weeks ago
The team at Shook Auto are awesome . Josh is super cool and got me the vehicle I was looking for . I recommend anyone that is looking for a good vehicle to go see the team at shook auto .
Kristine Pyle-Singree
a month ago
Buying from Shook is always a pleasant experience. Friendly, knowledgeable staff and comfortable local atmosphere. 10/10 would recommend
Tina Goff
5 months ago
Today I picked up my personal 4th but 5th family purchase from Shook. Very satisfied repeat customer. Thanks to their assistanc my family was able to build credit with their in house finance option on selected vehicles. I will always check their lot first when searching and always recommend to folks looking. Even though I get annoyed at the long painful paperwork process & give them a hard time they know I'm leaving with a smile. Thanks everyone.
Eric Winn
2 months ago
Great experience! All the staff was very friendly ensuring your satisfaction until you drove off the lot in your new vehicle!
Michael Patterson
2 months ago
This is 4th time bought car there. Salesman was great and not pushy. Always treated good there.
Amy Moore
5 months ago
We had a great purchasing experience at Shook Auto. The entire staff was friendly and helpful. We appreciated that we never felt pressured to buy. We would shop here again.
Nancie Sigler
7 months ago
This facility was excellent in every way. Staff was friendly and guided me through the purchase of automobile. Tires were worn and they put new on and it needed better detail to interior had that done. I can only say good things about the the place and Dakota the salesman. If you are looking for a nice used automobile check them out
shawanna musick
2 months ago
Amazing staff, friendly and efficient.A+++ for having a cute dog to greet me and pet while I waited.
Lorri anderson
4 weeks ago
Got my traverse yesterday they were respectful and worked fast can t wait to work with them in the future
Dustin Smith
6 months ago
This marks the third vehicle me and my family have gotten from shook. They're always incredibly friendly and our salesman Dakota went above and beyond to help me out. I've you go in to look around ask for him, hell even if you just call in ask for Dakota!
Sarah Crites
5 months ago
Great experience. Treated us well. Great group of ppl working there from sales to service. Would recommend.
Thunder Green
a month ago
Nice and polite people, will actually try to help you instead of turning you away just want to say thank you guys for helping me on my way
Cathi Koffel
3 months ago
They were very friendly and helpful and went above & beyond to get me in a vehicle! Thank you so much!!
Bruce Wilson
2 months ago
Bought a low price truck, mechanical very sound, sales person Bryan didn't pressure me into anything let me test drive multiple trucks, over all Highly Recommended dealer
Floyd Lee Mullins II
2 months ago
I needed a van. They had a van. They fixed the van up for me. It's not perfect, but it is more than adequate for what I need!Thanx
Fred Michael
a month ago
Friendly , helpful staff that did not pressure. I would definitely by from them again
nathan dryden
2 months ago
I had so much trouble with other dealerships but as soon as I came to shook i had the smoothest time with them thanks for the help
Sally Franklin
a month ago
They sold my friend a car and the frame was rusted out and they didn't take it back I didn't think they could sell cars like that I won't go there
Gregory Bradshaw
3 months ago
I was treated great customer service was awesome and Bryan took good care of me
Steve Hostetler
7 months ago
Bought a Ford edge low miles good shape older vehicle. Absolutely love the vehicle couldn't be happier very good people to work with Brian is the man!!
Izzy Grove
3 months ago
Scott and his team were very helpful and understanding of my situation!
Shanae Baker
a year ago
Brian was absolutely amazing to work with, he did literally everything he could to get me in the vehicle I actually wanted instead of just trying to get me to buy anything like some dealerships do. They had an amazing variety of vehicles and I fell in love with the ford edge even before I seen it in person, it was super clean too. The entire staff was extremely friendly and just simply amazing. I HIGHLY recommend Shook Auto to any and everyone trying to buy a vehicle.
Pamela Gibson
9 months ago
I won't go anywhere else to purchase a used vehicle. I didnt always have the best credit and they helped with that first go round..I purchased a beater with cash and it lasted 5 yrs...now I've had to purchase a newer car and they helped me get a loan that I could afford...The Shook team will do what ever they can to help you get a decent vehicle that is affordable.
Ron Whitcher
8 months ago
We had the most amazing week this week.Not to blow our horn but to the outstanding team work of Shook auto group New Phili The obstacles were enormous Turn Downs Then Dead Batteries but Amazingly Awesome Finish Delivery 2 Days early I will add. Moral If you haven t already visited Shook Cars I wholeheartedly recommend You Look at The Team There RRW Newcomerstown