Ferris Chevrolet

4.5 (578)

  634 Wabash Ave NW, New Philadelphia, OH 44663
  (330) 423-6206
  ferrischevy.com
  Claimed

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Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dustin Cox
5 months ago
Bought a used truck from Ferris !! salesman were super kind. Help me out with the financing had a small issue with truck, but they were quick to fix it. No charge extremely happy that I chose Ferris Chevrolet they not only sell you a good vehicle if Something Happens they stand behind it and are quick to get you back on the road couldn t recommend them enough

  Chrissy Hanlon
a month ago
I go here for my oil changes/ vehicle checks. Always amazing and quick service! Everyone goes above and beyond.Highly recommend!I had a very tired, temper tantrum toddler with me while we waited, the owner saw how overwhelmed and embarrassed I was before my little one finally ended up falling asleep and took care of the bill for us. Grateful is an understatement! They really care about their customers.

  Brandi Stevenson
2 months ago
I bought a vehicle from Ferris and it was nothing less than exceptional. I worked with Bobby Mac, and a noteworthy takeaway from my experience is when Bobby reached out to me PERSONALLY, 1-week after my purchase to check in on how things were going with the new car. I ve never had a dealership do this before. Impressive.

  Erik Raderchak
4 months ago
I have always had a good experience with Ferris. I have bought 3 used vehicles, parts, and used their service dept. Only ever had I issue and it was with a service writer who now hasn't been there for years. Management more then took care of the issue and I have returned since.Also Pat Ferris is a great guy!

  Steven Schwab
a month ago
I ignorantly purchased a 3rd party warranty for my SUV years ago from another dealership here in Ohio. I take my vehicle for service maintenance to Ferris when it s something other than basic maintenance (oil changes, brake pads, filter changes etc.) so I asked if they would attempt to fix my vehicle using the warranty. They agreed and went above and beyond my expectations attempting to get the repair covered but of course the warranty company did what they all do and came up with an excuse not to cover the fix. Everything Ferris did was transparent and honest. Thank you Bret and the mechanic team for being awesome and keep up the great work!

  Marc Sawyer
a year ago
Ben at Ferris was top notch to work with. Very laid back and helpful throughout the hole process. He had me in and out in no time and took care of me. Glad to see a local dealership with salesman like Ben.

  JOLENE PETERSON
4 months ago
I feel the service director, Phil, went above and beyond excellent service. He resolved a billing mistake from a previous visit, scheduled my service and arranged for me to have a loaner so I could be at home to take care of my husband. Greatly appreciated!!

  Rebecca Day
3 months ago
Thank you for your kindness and excellent service in taking care of me and my vehicle. I have mentioned to others the great service I received and they were interested. God bless all of you and have a good day.

  C
5 months ago
Huge shout out a thanks to Mr. Cory Williams and the front desk girls! They all go way above and beyond to ensure your quality work and customer service experience. I m a customer for life! Thanks so much, guys.

  Andy Slemmer
2 weeks ago
I bought an extended car warranty when I purchased my vehicle at another dealership. ferris tried to overcharge the car warranty place by charging them $110 for an O2 sensor the car warranty place was only going to pay 63 and some odd cents. I called local auto parts store , average was 50 for o2 sensor . then they was going to charge the warranty place for one hour of Labor according to the warranty place it should have only took a half hour per nation labor guide lines.long story short I will not be using ferris's nor will I ever buy an extended car warranty again in the future.

  Misty Larrick
5 months ago
Ferris Chevrolet is the only dealership I will ever be going to for my automotive needs. I live in Guernsey County in Ohio and it is a struggle to find a reputable business that will actually fix your issue. I dropped my truck off at Ferris on a Wednesday and it was ready for pick up on Thursday. During the time my truck was there, I received multiple calls with updates on the issue. I am so impressed! 5 stars for sure! Stop looking, Ferris is where you need to go!

  Gillian Britton
4 months ago
Wyatt did an amazing job finding me exactly what i was looking for and for a great price! Also did great with having my three crazy kiddos along for the process. 5 stars isn t enough!

  Mark Kreiger
2 months ago
Had a great experience with Jake from finance who was also my salesperson. Ryan also assisted me as well and the over all experience was top notch.

  tim fisher
a month ago
Jared is the best. I followed him from Parkway to Ferris because of his great attitude and appreciation of the customers he serves.

  David Antior
3 months ago
Friendly and helpful staff. I came from out of state and they got me in and out quick so I could get back on the road. Would shop with them again in the future.

  Amy Courtwright
9 months ago
Our experience with Ferris Chevrolet was nothing short of fantastic! Thank you Bob, Lisa, and Michael for taking great care of us.

  Brooke Herbert
5 months ago
I was able to reschedule no problem when I couldn t make the first appointment. They treated me so kindly and were very understanding to my schedule.

  Tony Lynch
a month ago
Staff was very helpful and easy to work with. Not pushy, listened to what I was wanting and made it happen

  Brandon Kandel
2 weeks ago
Matt was very helpful in helping get the car my wife wanted. Very friendly people!

  Lisa Wilson
3 months ago
I got an appointment next day and it only took an hour to locate my issue. Fingers crossed the repair is quick also on Tuesday

  TRISHA DAGENHARD
a week ago
In a world where customer service seems lacking, Ferris Chevrolet Service Team is the best! They are always on time with their services. We really appreciate it!

  Kyle Dunaway
6 months ago
I needed a key phobe made for my son s car. I called all over the place and no luck. Finally Ferris not only had one but got me in same day at a fair price! Thanks guys!

  Angie Wallick
9 months ago
Best experience I've EVER had buying a car! Matt Incarnato helped me so much with the process! He's a very good person! After my last horrible situation with a dealer selling me a junk car. Ferris Chevrolet restored my trust! Going here you know you are safe with your purchase. Can't thank them enough for how much they helped me. I am extremely greatful for them. Thank you all SO MUCH! Highly recommend. Don't waste time or money anywhere else.

  David Conner
3 weeks ago
Very nice people, and did a excellent job on the bodywork of my truck,

  Greg Anderson
a month ago
Absolutely first class every time you deal with Ferris and Dan Hostetler.

  William Weirich
10 months ago
Staff was extremely friendly and paid attention to my needs. Both the service shop and body shop kept in touch with me throughout the duration, and gave me very detailed updates. The only negative which I have found to be at every automobile service place is the what they call 14 point inspection, they give you a piece of paper showing everything that they went through marking it green, yellow or red. I don t think they really actually go through every point before just marking it. Perfect example in this case is my wipers. Both the left and right wiper had the rubber falling off of it. I did not ask them to replace the wipers as it was my plan to buy and replace those myself with wipers that I wanted. However, on the inspection sheet, both wipers were marked in good shape. Again, I have not found a dealership that actually really pays attention to all line items on that inspection sheet. I will definitely be returning to this place for all the other great reasons.

  Kathy Smith
7 months ago
I arrive for my oil change, and they got my truck right in. I have never dealt with a more professional staff. They always make you feel so special. Great people!

  Doug Albaugh
2 months ago
Very professional never do nothing to your vehicle without permission been taken vehicles here for years always a satisfied customer!!

  Bill Chewning
10 months ago
I want to thank Ryan Singhaus in sales, he did a great job of making this deal as smooth as possible. And I would also like to thank Jacob Marvin in finance for making sure I got the best loan I could get. Thank You very much Gentlemen !

  Patti Feller
7 months ago
Ferris is a great place to go car shopping! I recently purchased a car there and it was an excellent experience. Helpful, knowledgeable staff, and good service. I am very happy with my car and highly recommend Ferris Chevrolet!

  Opening Hours

Monday 9 AM-8 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-8 PM
Friday 9 AM-6 PM
Saturday 9 AM-3 PM
Sunday Closed

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