McKee Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Garret Jackson
3 months ago
This company is one of the richest companies in all of South Eastern Ohio. The amount of big business from other companies that need to get their junk somewhere, McKees will take it and so with that, they're not hurting on money in the slightest.That being said.They don't need you. They don't want to deal with you as the customer.You better know what you're talking about and don't ask any stupid questions because they will straight run you off. To my experience and many others I know experience, this is some of the worst customer service you can receive. Staff very unnecessarily rude, impatient and a whole demeanor that says "I hate you"Would not recommend this place at all lol

  Josh Woods
2 years ago
Great place to buy used auto parts. Have a great selection of newer cars there with plenty of makes & models. Girls up front run the show and will get what ya need done and it's a fast and busy environment. I suggest you do not wast there time. Parts runners are friendly and informative. The guy who helped me drive around for a min helping me find a special wheel. Prices are fair. Only reason I didn't rate 5 stars is because of the wait to get my wheel. It was a tad too long but 4 outta 5 is still way better than most!

  Quentin Graham
2 years ago
Long story short, it was the day they closed for Christmas break. My vehicle needed the parts over break to be legally inspected. David was the most helpful guy ever. We hit a snag when another car needed to be moved in order to get to my cars parts. When I explained how time sensitive the issue was we immediately drove all over the sight looking for the man who could move the vehicle. They got me squared away in time to get me legal.I added pics for the final product showing. The parts may not be perfect, the price I paid for them was more than perfect, and the customer service was exceptional and definitely worth the price in the drive. Will ABSOLUTELY be back, and recommend to friends and family.

  Steven Chandler
5 months ago
You would think getting stuff from the junkyard you would get poor quality but that is not the case at Mckees. Any time i go to Mckees the staff makes sure to find the best available part to provide. I recently got a rear suspension knuckle for my hyundai, i called today to ask about a rim, i will certainly go back for more business.

  Melinda King
5 months ago
I've had 2 house fires and said the papper from the fire department wasn't good didn't know there was a date he took in short iron and aluminum they only pd for long iron no aluminum I called they said he didn't tell them but u think a place would tell u where to go or know when aluminum was with metal then me and my dad took a load of metal in it weight was 6898 then after it was 5860 the even asked while we was on scales if he was with me and only pd 500lb they say it's not there problem but yet they rip everyone off

  Stark
a year ago
Big place kinda far out. Employees seem nice and fair prices.

  JAY CRAFT (JAY BIRD)
11 months ago
I sell junk to them at least once a week. The employees are like any other person they have bad days but they've always been nice and good to me

  redwhiteGT500
a year ago
I called on a Friday to check on a light blue fender for my Chevy cruze. They had one listed on line. They said they would call me the next day if they had it..got the call Saturday, said it was there. I asked if I paid in advance could they have it ready,they would not do that. So on Monday I drove an hour and a half to pick it up when I got they they said they were busy and I had to wait. I waited 2 hours,then an employee drove me out to the yard to find the fender. We drove in the yard for 20 minutes, no fender was found. I wasted 4 hours ,several gallons of gas, no appollogy, just next in line. Very rude.

  Louisa Barron
2 years ago
I took a trip out to McKee today to gather some used goods for an upcoming project. Ladies at the front desk were amazing and the gentleman who helped me collect the goodies was a delight! Overall amazing trip, can t wait to gather more goodies from McKee s!

  forutonv1
8 years ago
Hard to find parts, they had them and at UNBELIEVABLE prices! The fast friendly customer service and organization of this colossal establishment was a definite #10. While parting the office with one of the employees to choose my parts, a blue jean and plaid shirt wearing older gentleman with neatly combed hair whom I hadn't noticed before but was also seated in the waiting area, struck a short conversation with me about simple things like different vehicles and their dependability. He presented himself as very helpful and available. I thought to myself, (what a friendly customer). Upon returning from the yard, my girlfriend tells me that she had ran in to the same gentleman and that she'd perceived him just as I did. Friendly and helpful. Upon leaving this place he then says to her: "Hey, if you ever need anything or have any problems here, let me know. I own the place!" What are the odds!? Never have I ever ran in to a more involved and helpful/available owner of a successful business of this magnitude. Also worth noting: the parts I needed were for a late model Honda. Not only are these parts hard to find, but if purchased online they would have cost me over $400.. I paid $112.35 out the door on 10/5/15. Thank you McKee Auto Parts!!!

  Erin Kyae
2 years ago
Fantastic yard with knowledge folks to help. They are EXTREMELY busy and don t have time to mess around. If they sense you re uneducated they don t have time to teach, if they fee you re wasting their time, they will get short. Call with what you need off the top of your head, and they will give you great service, every time!

  Heidi C
6 years ago
Always have what I need and I've gotten a couple salvage cars from them that have turned out to be great cars! The family is a great bunch and work their butts off to get you what you need. Jessie McKee is often greeting you when you walk in and will sit and talk with you as you wait. Hell of a nice guy! Great place

  Jenna Cook
3 years ago
Got four sentences out and somehow aggravated the lady I was taking too because I wasn t understanding what she was saying. Maybe before getting upset and rude, take a deep breath. Worst customer service I ve ever experienced.

  Paul Williams
6 months ago
It's always slow there they don't have enough counter help

  Mike B
5 years ago
Needed an engine. I explained I wouldn't need it till after a certain date the next week They had me fill out an online form, put a phone number and do a $100 deposit to get on the pick list and said it was a few days from being pulled and they would contact me when it was out. I hadn't heard back so I emailed to check on it and they responded "they had been trying to call" me. I had no missed calls or voicemail from their number or area code (740). It was ready to go when I arrived later that week.

  J D
3 years ago
I've never physically been to this place, but I ordered a used car engine from them over the phone. I Installed it and it ran great, just like they told me! I've had a lot of junk yards make false claims and end up costing me lots of money and wasting my time, so I figured this review might help someone. The engine and shipping charges were cheaper than most of the salvage yards I'd looked up. Thank you!

  Matt Kight
7 years ago
Liars, cheats, and thieves. Rude and nasty from the start. I will never go back to this establishment for any reason. I don't recommend anyone else go here unless they want to be lied to about prices and then treated like dirt. I was told $75 dollars for a core charge,then the price was changed to $100 upon arrival. When I returned the core they tried to say I only paid $75 for the core when I clearly had 2 receipts saying I paid $100. I should have read the other reviews. This place could receive repeat business if they weren't so rude and nasty.

  Holly F
7 years ago
Up until this last month, I would not have even recommended Satan to go to McKee's unless he was looking for a form of torture for the residents of Hell.Something amazing happened here recently. I made a call to this place because I was desperate on a level I didn't think I could reach. When they answered, they were kind, and although they didn't have the part I was looking for, gave me a suggestion and the phone number to another junkyard that might be able to help! I watched my back the rest of the day.Two weeks later I went searching for another part and went in person because the phone call wasn't such a bad experience, I decided to give it a try. It went pleasant as well. Again, didn't have exactly what I needed, but was able to compensate me so that I could make something work.I will probably go there again in the future.

  Jenny Taylor
6 years ago
Extremely rude and mouthy people! Went to get a part for a truck got it home and the part did not fit so we took it back and the woman at the desk said they weren't going to give us another one then argued that it was the correct part we needed! How can a part be the correct part when the prongs don't even match up with the vehicle?! People like this should not deal with the public! If you need parts do not go here take your business elsewhere!

  Stephen Fink
7 years ago
Basically, long story short, they called me back after about an hour and a half, and told me they had my part. I drive about 1 1/2 hours, to finally get there and ride around with one of their guys in a truck ( he was cool. Big dude.) We looked and looked, finally he gets on the radio and asked them at the office if they had VERIFIED that they had my part. And the response we got was, " Nah, I just figured since we had so many of that model, that we'd have to have one. We'll there goes someone ASSUMING. Wasted trip, not entirely, got some used wheels. And found my part at O'reilly's for $9.99. McKee's wanted $39.99!

  Kayla Mcdonald
a year ago
The employees were really nice, even though they couldn't help us they told us where we could go and directions to get to a place that could help us

  Pamela Clark-Gordon
2 years ago
I have to compliment the very nice ladies to get me a receipt for a vehicle that was given to us after my husbandWas the victim of an aggravated carjacking. On the Honda Accord, the K frame was just about rusted down entire frame. My cousin-n-law was very lucky he made it to our house safe. We got the title switched to Rocky's name & the next morning McKees came & picked up the car but I needed a receipt on car & insurance info for a ticket that should have been dismissed in Nelsonville so called court. Anyway the ladies, I believe Brenda was one ladies name, that has been very nice & polite even when she was very busy with customers. I left her the information for the make & model of the Honda. Thank you ladies and keep doing a great job with your customers.Your satisfied customer,Pam Gordon

  Andrew G
4 years ago
This is a great family-owned business. It is a gem, in an absolutely beautiful location. Tammy was a pleasure to talk to and also, Andy ( a fellow Mot�rhead) This is the way junkyards used to be. Ended up finding a hard to find part, at a great value. I will definitely be back.

  Josh Frank
2 years ago
Great people. I take most of my business there. If they don't have it. Then most other places won't. I'd love to work for them.

  beave05mw
8 years ago
Terrible service! The incredibly rude women that work there give you one price over the phone and change their mind when you get there. Not allowed to look at vehicles or practically even look anywhere other than get out of your vehicle and head straight for the door! It's almost like they are inconvenienced by your being there.Never going back!Too bad I can't give Zero stars!

  Jim Littlefield
3 months ago
Payed good price for scrap

  Mark Cook
5 years ago
Extremely disappointed. Paid a "deposit" 100 bucks to have a transmission pulled and at no time did I ever get told this was non refundable. Was told it "had to be paid before the transmission would be pulled to ensure pickup of the transmission." After my friend who is doing work on my car got my car completely lifted realized it wasnt my transmission but it was an axel that was broken. So called to find out if the deposit could be refunded to me by means of in store credit.....not once did I ask for money back to me but i asked if it could be used on a couple cosmetic things I needed for my car...also stated that I would pull the items I needed myself for the fact they pulled the transmission already. Was very rudely told "well what part of it is a non refundable deposit dont you understand?" By an Extremely rude guy on the phone. Very disappointing. Only reason I am giving 2 stars is cause their price for the part was 200 bucks cheaper than every junkyard around within 75 miles. Dont see how u can keep my money as a "non refundable" deposit when it was never told it was and no paperwork filled out.... and then if someone else comes along charge them a "deposit".....I know I'll be in contact with the better business bureau because this business practice does not seem legal.

  Jessi Anderson
a year ago
Got their @ 11 till 5 they don't like when you show up that late but luckily only had 1 strap to undo and they took the car and were back on the road @ 4:56, now that's fast lol the lady working the window must like us because we're always running late but we're fast. Have a lil Russian in us lately

  Brian Lemley
a year ago
Very rude. Don't know how to do their job.would never buy parts from them.

  Draconic One
6 years ago
Pretty much doesn't matter what you need just show up and they'll have it (if your looking for something exotic it would still be a good idea to call first). If you've never been make sure you have gps it can be a little tricky to find and you probably won't get cell service unless you have verizon.