Express Oil Change & Tire Engineers
5 (221)
9875 Johnstown Rd, New Albany, OH 43054
(614) 245-4629
expressoil.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alaina Salmons
2 months ago
Alex and Paul welcomed me with open arms and had me in and out for an oil change in a mind blowing 10 minutes! They were all super friendly, knowledgeable and quick! I also enjoyed was there was no pressure sales on anything extra! They just politely asked if I needed wipers, or anything additional looked at of concern. Topped off all my fluids and performed a safety check, and had me on my way. Thank you so much for the smooth morning visit!
ciera blair
a month ago
Great service! My go to place to get my oil changed. The drive in is perfect and I ve never had to wait. They always make sure you know what you re getting up front and go the extra mile to make sure you re getting great service. Highly recommended! Ethan helped me out with my oil change :)
Noah
3 months ago
I had a very good experience. The customer service was excellent and the mechanics knew what they were doing. I had an oil change and cabin filter replacement. Paul, my technician, was clear and concise while communicating. He was clearly passionate and knowledgeable about what he does. Everyone there was friendly and ready to strike up conversations while they were working. Overall I had a great experience.
Keith Phillips
2 months ago
I was welcomed by Ethan and Paul. These two guys did a great job they were both very professional and did a fast job changing my oil. You should be happy you have them two representing your business. Please let them know they did a great job! They just earned a customer for life. I will highly recommend your business. You should close those overhead doors because it gets cold sitting in your car and is not the best working conditions.
Ellaina Mcconnell
a month ago
Always nervous going for an oil change but this time it was great! My first time here and I ll be back for my next one! I really appreciated Alex s honesty during the process! Quick and easy!
Angela Starr
2 months ago
Great people! Fabulous service. Everything I needed was explained to me in a way I could understand. Felt like they took their time to make sure I understood. Paul is THE BEST! Always willing to go above and beyond.
Kristen McGorry
a month ago
Ethan took care of me today and was super friendly & efficient. He walked me through pricing & issues to keep an eye on but didn t pressure me into a higher priced oil change like all the other shops! Also offered me a bottle of water or coffee while I waited. In and out in less than 15 mins. Awesome experience and will be back again!
Amy Grover
6 days ago
This was my first time here. The service was fast, friendly, and professional. No high pressure sales tactics. I will definitely be back!
Sol Rizzato
3 weeks ago
Story time: went in for a routine oil change for my Honda HR-V. Mechanics do an inspection of the vehicle while you're there. Found a transmission leak and suggested I look into getting it fixed at some point. Was able to bring it into the Honda dealership this morning and got the transmission replaced *20* miles before the warrantee expired. Y'all saved me $3,500. Thank you.
Stacy Murphy
2 months ago
Alex was welcoming, knowledgeable AND entertaining (he can sing some Stevie Nicks). I love coming to places where people know how to do the job but also enjoying being at work! Thanks so much Alex!
Mike Phillips
3 months ago
I had an early appointment in Columbus and after my dr. Appt my tire was nearly flat. I drove to Express Oil and was lucky to meet Alex. He immediately started helping me with my tire problem. Alex pumped up the tire, got the truck in to look for the leak, repaired the side turn signal light and did an inspection. He did all this in a very professional way, and I felt lucky to meet him. I met another person and he was also very professional and nice. I would highly recommend this place to any of my family and friends. They helped me in a big jam and did so with complete kindness and helpfulness. Again thank you Express Oil for hiring Alex at this location. Great job
Josh Geiger
2 months ago
The guys were awesome, super easy to work with and just a joy all around. It was funny to drive in and hear them singing! Especially thankful for Alex and Ethan. Would recommend to everyone!
Mark A
3 months ago
Very good experience, think I found my new service place!The main reason I appreciated the service is the techs were honest (which I feel is seriously lacking in other local service shops). I had questions about which oil to use, and the tech ran through the different options with me and based on my vehicle and mileage which one they'd use if it was their car. After the service they told me what they'd seen, and potential service points to watch for in future based on that. Info I don't feel i'd get from other shops that I really appreciate!
Kaitlin Dague
2 days ago
The guys at Express Oil change were very nice and helpful when getting my oil change! This was my first time and I will definitely be coming back!
Danielle Mormol
4 months ago
Such a great experience at Express Oil Change this afternoon. My car had been stolen earlier in the year and I am not 100% sure what needs done after all the repairs. Paul, my technician was very helpful in ensuring that I got the services I needed and make sure that my car was in working condition. Thank you very much for the help today
Emily Day
a month ago
This is my second time coming here and it s been great both times! Super nice! They let you know what you need updated but aren t pushy or trying to sell you! I ll be back!
Taylor Scarnato
4 months ago
I cannot say enough about this place! 10 minutes in and out, no joke. Super friendly. Came right out before I even parked to ask me the services I needed. Impeccable bathroom - even feminine products available! I live an hour away but I ll make it a point to stop in when I m in the area every three months - thanks for the service, Remmy! You da man.
Bowen Zhang
3 months ago
Great experience, the technician called me the day before my appointment to confirm the services that I requested. The next day, the technician explained to me the reason why my car does not need the service: transimission fluid change which was quoted as needed by the dealer. This saves me around $400. The technician is so knowledgable and I really appreciated!
Brittany Loy
4 months ago
Amazing experience. The pricing wasn t bad and Jim took great care of me. He took the time to explain everything to me and was very patient answering my questions. Probably the best shop experience I ve ever had working with him.
Betty Hottenrott
4 months ago
Alex is my mechanic today and he is great! An enthusiastic hello and welcome made my day. He explained everything and is already busy on my Jeep, a 1998 Cherokee Sport. I will spread the word and return.
J Sheets II
3 months ago
I dig it.Have had a handful of oil changes here. Staff is always friendly and gets me in and out quick. Had a screw in my tire and they were able to patch for $35. Thumbs up. Convenient spot in New Albany near Aldi
Brandi Cyanide
4 months ago
Came in during the evening for an oil change before a road trip on a rainy day and Remy and Alex were friendly and cheerful. Pulled me right into the bay and they got to work. A+ customer service, very up front about everything they were doing as they did their checks.
Elliott Colburn
4 months ago
Reasonable prices with amazing customer service! Alex was fabulous! He walked me through the whole process and catered to my cars exact needs! Will definitely be returning for tires next!
Logan Yates
a month ago
Alex was amazing and very knowledge about the questions I had! He welcomed us with a great smile and really knows what he s doing!
Ashley LaRochelle
3 months ago
Service was quick and easy. Alex took great care of my old work car. Price was comparable to other places.
Carrie Wooten
2 months ago
Alex and Paul did a great job, they were very informative and answered all my questions. Definitely recommend them for your oil change needs.
Christine Hahn
4 months ago
Alex was very knowledgeable and friendly. He took the time to answer my questions. The service was very fast and honestly I thought the price was great!
Megan Rei Kandel
4 months ago
The best service I ve ever gotten at a drive through oil place. Everyone is so friendly and polite. Top notch. I have been there 3 times and will continue to come back!
Morgan Thibault
2 months ago
Alex & Ethan were great! Great communication and very efficient. I would recommend them to anyone!
Grant Rowland
2 months ago
Great experience! Staff was friendly and it was the fastest oil change I've had. Great prices and they don't try to upsell you