Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jim Hull
2 months ago
Great service and fair prices. Gunn's has always been there if anyone in my family has car issues. Highly recommended!
Brandon Gerig
8 months ago
This place was a lifesaver. I was on my way from Ft. Wayne to Cedar Point, and my car broke down. I stopped in Napoleon, OH and found this place on google. I came in, and they said they were backed up a week and didn t have any time to fix my car, but they d take a quick look. They ended up replacing both my battery and alternator, and I was back on the road within a few hours. Thanks so much!!!Service: Auto maintenance
Charles Lundy
11 months ago
They do good work for me. Reasonably priced and professional. I've gone back a few times and will keep going back.
Michael William
4 years ago
The Gunn family helped me tremendously when the over aggressive insurance industry /companies tried to push me around. They towed my truck and refused to let the other parties insurance company come and take my vehicle after they'd tried convincing me I had to let them. I went to clean my truck out and the lady at the front told me I did not HAVE To let the insurance company take it. A very great couple doing an absolutely great job servicing their locks neighbors and surrounding areas!
B O'Brien
a year ago
Performed unauthorized work... refused to satisfactorily take care of the inferior products he put on & in my vehicle! Raised his voice at me as if I did something wrong, when they screwed up...Extremely unprofessional.
Rachael Ann
5 years ago
I've never went back & A WORD OF CAUTION: please beware of attitude from this business if you're different in any way such as you look too ethnic, or your clothes are too baggy, or you speak with an accent etc.Very judgmental service people! I was shocked at how rude they were to me especially for the first time i had ever used their services. I received the impression that i was not welcome. I was witness to a friend of mine also being treated as if he was some type of car thief & questioned as such even though my friend had proof of registration, valid license etc.
Lois Howell
4 years ago
Absolutely a great place. They helped me with my vehicle until the problems were found & fixed. Very friendly & caring people. Thank you Gunn's Automotive!
Bj Horner
7 months ago
Appreciate the fair pricing and the fast, friendly service!
Debi Makula
3 years ago
They charged $300 to tow a car 10 miles and we cleared up all the debris from the accident. Most unprofessional guy I've ever dealt with! Is NEVER use this company again!!!Service: Vehicle wreckingService: Vehicle wrecking
Frank Watson
11 years ago
I portray Ben Franklin and my wife Barbara portrays my assistant Goodye Watson. In September, 2011, Barbara and I were on the way to pick up a new tent. We attend primitive rendezvous and sell books on the American Revolution time period.We were driving our Chevy Truck and pulling a travel trailer on US 24 near Napoleon, OH, when the Draw-Tite Hitch broke. Our pickup and travel trailer were totaled.The folks from Gunn's Auto Service were called to tow our truck and trailer. The folks at Gunn's went out of their way to help us! They were friendly, professional, fair, and even took us and our gear to the Holiday Inn Express where we could wait for someone to come get us! Our experience with them really was outstanding. We were pretty much in shock and needed help! They were great!We thank them and encourage you to do business with them if you need a tow in Napoleon, OH!
Graham Stanley
5 years ago
Very quick, very clean, nice staff and nice service. Had a wrecked car and needed to get my stuff out of it, was able to right after I was released from the hospital less than 2 hours later.
Amanda Wedekemper
6 years ago
What a lifesaver! We had a bearing go out on a family trip and they got us fixed up and on our way super fast. We are so grateful for this great community resource!
Randy Rowe
4 years ago
They are good people and do great work...I won't go anywhere else for my vehicle's need.
Scott Zimmer
6 years ago
Great local business for car repair. All our work goes there. Friendly knowledgeable people who won't steer you wrong.
Dawn Hunter
a year ago
Very helpful and polite. My vehicle was done when promised. Very professional
Edward Cooper
2 years ago
Wonderful staff.They did excellent work I will go there again
Kent Miller
3 years ago
Good people. They realize you have a budget to keep. Very safety minded
Thomas Knox
4 years ago
They are wonderful people they are very helpful and they get the job done as fast as possible
Jason Zachrich (Isolex)
a year ago
You just don't find service like that anymore. A gem for sure!
Mark Behnfeldt
4 years ago
Very good work. Very good customer service.
Angie Spradlin
a year ago
Very friendly and quick to repond!
John Koester
6 years ago
Great very helpful genuine. ..thanks dave
ryan sevra
4 years ago
Got to me quick great guys ty
Tim Dietrich
3 years ago
Very helpful with all Service's
Yolanda Estrada
2 years ago
Great local company
Aerosmith
2 years ago
Good customer service
Albert Sanchez
4 years ago
All around auto and tow
Saul Maldonado
3 years ago
Dont go here.