Jacobs Auto Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tektronic Systems LLC
a month ago
Great mechanic shop! It's really hard to find a shop that is honest, reliable and reasonably priced. I give these guys 6 stars!They go above and beyond to take care of my vehicles. I will be bringing all of my fleet vehicles for my company to these guys only. I have had nothing but bad luck with shops until I found these guys! Thanks guys, really appreciate everything!

  Caleb Tye
5 months ago
Very good work. I've taken my vehicle to them multiple times and they are very good at what they do and very efficient. I've had 2 different coolant leaks both fixed and not too pricey. Had engine issues also and was fixed quickly. I highly recommend them for repairs and anything else car related.Services: Auto water leak repair, Engine repairServices: Auto water leak repair, Engine repair

  Alex W (A1)
2 months ago
With the frigid temps outside. I couldn't go another day without heat in the truck. Stopped by and talked to Tom and his team and they replaced the heater core and got the heat back for me.Good things come to those that wait and not to mention, Tom was very fair about the repair and labor cost involved and walked me thru the process. For that I truly appreciate you and your time sir.May God continue to bless us all.Your friend Alex

  Rosi Allie
11 months ago
I can t say enough great things about Jacobs Auto Service!! Tom is always pleasant, honest and fair in his quotes on timing and cost of services. Amazing customer service and reliable auto maintenance/repairs. Once they figure out what my car issue is, they will call me to explain what my options are and let me decide how they will proceed. Simply the most reliable, honest and fairly priced auto service I have ever dealt with! I ve been taking my car to Jacobs for years and will never go anywhere else! Highly recommend!!!Service: Auto maintenance

  Brandi Dorton
a year ago
Jacob's is my first choice for repairs and maintenance from now on! I called ahead to let them know what I needed they scheduled me in the following week. Really nice, professional, and really really honest! Thought I needed a whole bunch of stuff done and I was prepared to pay what I needed too and they let me know it didn't need most of what I thought it did. They could have easily taken advantage of that but they didn't. They are top notch!Service: Auto maintenance

  Tammy Barton
11 months ago
I can always depend on Jacobs giving me the best service at the best price. When bringing it in for an oil change they discovered a puncture in the back tire and offered to patch it for a reasonable price. We were relieved this was discovered before going on a long road trip.

  Rebecca H
a year ago
This man is so amazing who owns this company! I had my transfer case worked on by my friend Bob, not too long ago! The owner actually just had hired my friend right before this and I honestly respect this company and trust this company over ANY other repair shop! Honestly this man is blessed to have BOB and BOB is blessed to have this boss and opportunity! It s beautiful how much bob loves it here and my car was repaired by someone I TRUST! Honorable company! God bless these guys here! Thank you for your hard work and being real men who take care of one another!

  Andrew Reinhart
5 months ago
These guys are the best! If you're looking for a neighborhood mechanic that will treat you right, then look no further.Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Rebecca Hopkins
a year ago
Jacob's is absolutely the only shop I'd trust with my vehicle! Tom and his crew are the best! Thanks Bob for getting my car repaired in a timely manner

  Natalie C
a year ago
Honest, fair and always nice. They have worked on both our cars for years. I have gone other places, and learned my lesson. I won t go anywhere else! Thanks, Jacob s!

  Kate Moran
7 months ago
Very respectful and straight forward. They took the time to explain the issues with my car to me. Gave me sound advice on how to move forward.

  Doug Krull
3 years ago
Tom and his colleagues do great work and they are trustworthy. We've been taking cars to them for many years and I've never been disappointed. We also always get their opinion on used cars before buying. I recommend Jacob's Auto highly.

  Greg Woertz
6 years ago
Outstanding service. I have been using Jacobs for many years, and they always do an awesome job. Tom always gives you a call to explain what your car needs before they start on the work. The estimates are always spot on, and the work is top notch. I honestly would not take my cars anywhere else.

  Tina Ray
9 months ago
They are very trustworthy. They are NOT going to make you over spend. Our extended family has been using them for years.

  Jack (JackOhio513)
9 months ago
Honest service. Good prices. Jacob's is our go-to car repair place.

  Jason Whitaker
7 years ago
Jacob's is the best place I have ever been to for auto care. They don't make a big deal about what they do, but they do everything right. Quotes are on target, service is great, they warranty thier work, and they make sure it is right. I have never had a bad time at Jacob's. I highly recommend you give them a shot.

  Denise Bradley
10 years ago
We have been taking our cars to Jacobs Auto for years. Tom and his crew are very reliable, honest, and helpful! Tom explains what the problem is and gives you advice and various solutions to fix the problem. He has NEVER charged more than he quoted and is usually a little bit less than the quote. I highly recommend Jacobs Auto Services for any service! They are GREAT!!!!

  Todd Warner
6 years ago
I have been going to Jacob's since before Tom owned the place. We have 4 cars and all but the brand new one has been there and I would not go anywhere else. unless he tells me to...and he has sent me to a dealership for covered warranty work. It's one of the only places I just take my business and trust them without any doubts. Thanks Tom!

  Tyler Cunningham
4 years ago
These guys are the real deal. My dad first started coming here because of it being so close to our house 10 years ago and never turned back. I've moved around town and will still drive over to Jacobs for service. These guys are honest and won't try to oversell you on things you don't need and they always find a way to fit me in even when I don't make an appointment. Whoever you are going to now stop going and give these guys a try one time and you won't regret it.

  SOS Security Solutions & Handyman Services
7 years ago
My car had a radiator leak or so I thought. They let me know that their wasn't any leak that they could find, but it had been over filled. I could have picked the car up latter that day but because it had a few other problems I went ahead and had them fix the rest of the problems. They kept me up to date with what they were doing the whole time. In the end the problems that we discussed were fixed and the price was more than affordable for the amount of time spent. I am more than satisfied and will bring all my automotive work to them from now on.

  Kelly L
6 years ago
We have been going to Jacobs Auto for well over 10 years with multiple cars. They are fair, very honest, and will advise if it is better to take to dealer for warranty work. Highly recommend!

  Betty Johnson
2 years ago
Great mechanics. They work on our cars every time we need them. Great customer service. Wouldn't go anywhere else. Also they guarantee their work. So I can trust them.

  Brian Higgins
7 years ago
I drive an older suv that's needs repairs every once in a wile. I blew a wheel bearing near Jacobs Auto. I had never been there before but took a shot to avoid a tow. I'm sure glad I did. I dropped it off unannounced about 4 in the afternoon. Befor the day was over they had found the problem and called. They did a great job explaining the issue and gave me a estimate. They were not sure if one part needed to be replaced or not. If it did it would be 75 dollars. The next day hey finished the job and came in right on budget. In conclusion I felt they were honest and treated me as a Vip. Next time my car breaks I know I will see them again. Thanks

  Sarah K
2 years ago
Good workers who will tell you things that might save you money. Jacob's is honest and won't try to sell you things you don't need. They've even told my family when they can put off a repair for a little while longer.

  Lora Richards
3 years ago
They are always so nice and I am nursing an aged car and he takes good care of me. Highly recommend they don't seem to want to make a fortune on me just a living. Very honest

  Nick Grieco
3 years ago
Honest and trustworthy. Do what needs to be done to get your vehicle back on the road. They never try to "find" extra things to do for more money. Best price and great work.

  Steve Aubrey
3 years ago
The friendly folks at Jacobs (all of them!) take care of your car as if it was their own. Technically superior, great customer service, reasonable prices.

  Paul Myers
a year ago
Didn t rotate my tires the last two oil changes then they tried to upswell me saying I need new tires. Who knows what the are actually doing to your vehicle?!?!Services: General repairs & maintenance, Tire rotationsServices: General repairs & maintenance, Tire rotations

  Crystal Judge
a year ago
We appreciate the honesty and fair work Jacobs provides for our cars.

  dan stein
8 years ago
I had required a service call through AAA for roadside assistance on 9-19 -15 for a jumpstart.Joe showed up and saved the day for me.He was very courteous and showed up in a beautiful towtruck.He hung around to make sure that my battery had a sufficient charge on it before he left.Thanks for sending him to the rescue!