Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maddy
2 months ago
This place has shady business practices! The owner, Doug, likes to rip people off. Almost $2k for work that was never done. Reading past reviews and seeing other people had the same exact issue is insane..
Aries Xecutioner
4 years ago
Had a great experience with the shop. Experienced an emergency with my work truck, a 2009 GMC Duramax shuttle bus. A wheel had become loose, and I sheared off 3 wheel studs. I limped the vehicle to their front gate after hours and had to leave it for the night. I called them the next morning to verify they could work on it and I spoke with the owner Doug who told me he would take care of me. They got my vehicle inside their bay doors by the end of the day and diagnosed how bad the damage was. Needed new wheels studs, new hub seal, two new wheels. I thought I had a way to get new wheels myself, but ended up getting the wrong ones. The next day Doug sourced new wheels and I went and picked them up to speed up the process. Instead of waiting on Best Ones tire shop to come to us, I took the wheels to them (only 3 miles away) myself and had them mounted and balanced without a wait. My vehicle was back on the road by the end of that 2nd day. I very much appreciate their effort in getting me back to work quickly, It looks like they had enough work in their shop that they didn't need to get to me right away if they didn't want to. Definitely plan to use the shop again in the future for a couple other custom modifications to my shuttle bus. Had some cool machines and vehicles in there shop maintaining them while mine was in there. I would recommend them to other people with large trucks and diesel engine vehicles.
Deathgasm
2 months ago
A bunch of scammers run this place. They'll take your truck for several weeks without working on it and charge insane prices for what other shops will do for cheaper and faster
TNT
3 years ago
Doug and the guys are great! Only shop nearby that would air up my split ring truck tires! I offered to pay them for the trouble and they wouldn't take my money. Helped me out greatly. I will be taking my truck to them for any and all repairs. Great customer service!
Matt Warren
10 years ago
My local Ford dealer gave me an estimate of $4,100.00 to fix an "issue" with an oil leak. Custom Truck & Fleet fixed the leak for under $350.00. I have not had any issue since!They are quick, informative and fair. HIGHLY recommend them!
William Pennington
6 years ago
I brought a truck into custom truck and fleet for a few repairs.They had my truck for 3 weeks.Every time I called "doug" he told me that they were working on it.Funny that everytime I drove by there my truck had not moved.I applied a little more pressure by calling more and finally one day I saw the truck wasn't outside anymore.The next day "doug" called and said truck is ready.I went straight there and when I went to pay the bill doug said and I'll quote "dont pay now just take the truck make sure everything is good and I'll send you a bill".I thought that was very odd.I drove the truck off and everything seemed fine until a week later when the same problem came up agian.I did not call Doug or take my truck back there.I took it to another shop and found that the work was not done no new parts were installed I paid the new shop to fix the problem. It took them 2 days to fix.Since I hadn't paid custom truck and fleet for the work they claim they did I wasn't to upset until 30 days later I received in the mail a bill for almost $4000.When I called to discuss this with "doug" he cussed me out said the other shop ripped me off and now custom truck and fleet are trying to sue me.This is why mechanics or should I say so called mechanics get a bad name. Because of company's like custom truck and fleet.Well this is my experience with this company my recommendation is to stay away from this company they were dishonest with me and very very unprofessional.
Nancy Cole
8 years ago
We took our truck in for a fuel line problem and spent $3400. 3 weeks laterthere were some problems with it cutting out and later it wouldn't startat all. We called Custom Truck & Fleet Services and spoke with themanager, Doug. His response, and I quote, "Why don't you junk that pieceof sh_ _ and get something you can rely on." Interestingly enough , hedidn't say that when we took it in for repairs.Beware!
Fred Raab.
3 years ago
Doug and Brett got us in and out, great guys good place to take your equipment.
Lonnie Smith
3 years ago
Always good work, and Customer Service, Great group of People there.
Alva Stiver
5 months ago
Great local business
Jeremiah Hess
11 months ago
Tim is honest and kind.
Rob Block
4 years ago
Very friendly staff and always taking care of my vehicle
Tom Prince
2 years ago
Any thing u need worked on give them a call
Charles Waits
3 years ago
Awesome service really nice people
Ronald Poor Sr
3 years ago
Ran by old school trucker, fair place, I rented parking
Jim Young
4 years ago
Good, fast and friendly service
troy mckay
4 years ago
they're the real deal
Stacey Huff
7 years ago
The owner is amazing!!
leslie spencer
2 years ago
Alsome guys