NAPA Auto Parts - D & S Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Barb Millson
2 months ago
Very courteous and helpful. Was sold out of Tough Stuff, but I will have it tomorrow. Employees are very helpful and get you in and out fast. Great place to shop for auto needs.

  Angela C.B.
2 months ago
Love the guys at this place. They do know cars unlike some of the auto parts stores. Very helpful and always have what I need for my van

  Thomas Tirone
5 months ago
Super auto parts store. Huge inventory with everything you could possibly need, and staff that knows exactly what they are doing. Much less expensive than AutoZone or O'Reilly's.

  boo radley
5 months ago
Handy sometimes but very overpriced on many things.$25 compression fittings for instance.They do have a lot of overhead to make up for.Cheaper elsewhere.

  BeyondTheSky !!!!
7 months ago
I came in to get my back windshield wiper replaced and was given the wrong one the first time. Second time I came back i was greeted and helped by Troy. He was very friendly patient and found the correct wiper for me and even put it on my car. Thank you and i will be back for my future car needs.

  ohio girl
5 months ago
Friendly and fast service. Needed wiper blades and they came outside and put them on for me

  Yota's & Poncho's
9 months ago
Didn't have a dual posts, AGM battery in stock. Was a second store drive to and was told they had the battery I needed. Ended up running all over for nothing. Found the battery I needed at Advance 3 miles from my house. Should've went there first.

  Ron Godbey
a year ago
One of my favorite places to go for my 1971 Oldsmobile 442.

  brad forman
5 days ago
Good people with a caring attitude.

  Brian Thomas
a year ago
I've been a customer of Napa D&S Auto for a long time now. The customer service is AWESOME!!! They are a bunch of great employees, and if they don't have what you are looking for, they can get it fairly quickly.

  Michael Naples
3 years ago
Well I don't know what to say about these team member Jeff!! I believe he was the store manager. If not he treat like a real professional! Nice and new the product, like the back of his hand ! I needed a few things and it seemed like he was one step ahead! Fast , professional, funny and got the parts I need and the fix went perfect!!! Thank Napa for awesome service! And wound not go anywhere else ! I will pass the word

  Ed Grewell
2 years ago
Very helpful and thorough. They'll even give you sale prices when they don't have to.I called for prices on a part,say brakes and was quoted 150$? I went to get my parts and was told the price of 75$. That made me very happy. Thank you NAPA!

  Michelle Fuhrman
10 months ago
They ordered an air filter for me and I picked it up in store for a 1983 Nissan. Great service.

  Tony Marinelli
a year ago
Ordered a part ( air intake ) for my motorcycle.Parts come in 2 weeks later and it's the wrong part.No biggie other than they wouldn't refund the shipping for the wrong part that THEY ordered so just make sure the workers know what their ordering before they take your money.(Edit) as much as I would like to it would no longer be worth it as that would be my 4th trip back and that would basically just cover the gas lost in said trips

  Michael Schell
6 years ago
My worst experience ever at a NAPA location. Arriving in town my belt broke on my motor home. I thought I had a replacement with me but it was too small. I went to NAPA as all of my past experiences from my home town were positive.The customer service at this location was terrible from the start. The guy at the counter was not knowledgeable. I had to tell him multiple times what I needed. He kept trying to sell me a smaller belt. When that finally got resolved he ended up having to have a manager come help him. Out of the store belt in hand I went right to try it but it also was too small, back at the store they refunded the funds but did not have the correct size in stock.Needless to say the credit never showed up on my credit card and today I went in to inquire. They said I swapped the belt and they didn't carry the brand belt they had sold me. Essentially accusing me of swapping the belt.Needless to say I will never go back there and buyer beware for anyone that does. I don't know what brands they carry and certainly don't have belts laying around. I had just moved from cross country to find that this is the community I moved to. Buyer beware!

  Liz Martin
5 years ago
Now I know why NAPA auto parts moved to their new location. The store is huge like the Grand canyon. Their inventory is vast and the staff is more than happy to look up any part or accessory you ask about in their catalog and show you where it is if it's in the store. Great place for car people to meet other car people and car mechanics.

  Jenna Walters
a year ago
This is definitely my go to store for my car! Everyone has always been really friendly and helpful here towards me.

  Bill Alderton
5 years ago
Unfortunately, I purchased brakes 3-4 yrs ago and now they need replaced. Can you believe NAPA does not keep any customer information in their system for warranty replacement. They were lifetime warranty parts. I purchased the top quality Ceramic brakes. Now I am out another $55, totally ridiculous. This is where the other Auto Parts chains have an significant advantage over NAPA, , they keep you purchase information. No hassle, no questions, just a positive customer experience. NAPA is still operating in the dark ages. I have no reason to support this business practice. Hey NAPA, its 2018 not 1980. You cheated me out of $55, never again !

  Kenny Lawson
a year ago
Ordered parts on friday was suppose to be in monday . Went to get part ordered half the parts wrong never got right parts till wednesday 230 held up 5 days not knowing how to order .!! WAS ONE OF THE BEST PARTHOUSES UP TILL NOW !!!!!

  Paul J
7 years ago
Nice store. Clean and new. If they don't have it they can order it for you and usually have it that day or by the next. They did order.me.yhe wrong part but we're apologetic and fixed it asap. Overall this is a nice place with knowledgeable staff who can answer questions and know what things are.

  Steve Battishill
9 years ago
The people at D & S Auto parts have always been very friendly and helpful to me over the years. The sales people are very well trained and always willing to go above and beyond to get me the parts I am in need of.

  Steve Carlson
2 years ago
Great quality auto parts and supplies, most of the staff, is very good, especially, Rick is a great parts salesman and very knowledgeable, he is just very uptight.

  A Gillman
6 years ago
These guys are smart asses, I'd go there any day. They are some of the best parts guys that you'll find anywhere, hands down. A lot of knowledge can still be had at this establishment.

  Roger
2 years ago
They got about anything you need for car or pickup trucks, stocked well with DIY projects and the staff is knowledgeable about car parts and there to help you find the best deal for your vehicle...

  Daryl Fisher
a year ago
Nice guys, good service and willing to work with you on web discounts when needed.

  Amy Schoonover
5 years ago
Men working in there were too busy complaining n talking to help me find something. Finally got help, which took forever, just to try n use the tire plug kit but it was either too cheap or super old. Had to go someplace else n buy another for 1/4 the of the price n it worked. And Napa is super dark inside.

  Gerald parson
6 years ago
Friendly and well knowledgeable thank you for the guys at Napa for helping me out I came all the way from Fort Wayne Indiana and thought I was going to drive all the way to Mason Ohio but I stopped at your store you guys got me right thank you

  Timothy Boyer
3 years ago
Rick and the crew are great , very knowledgeable and will do what they can to find the Parts you need

  Jason Grubb
2 years ago
Many times I order stuff from them and rarely does the stuff I need come in when promised. I never get callbacks when promised. Customer service is lacking.

  Kate Stotler
5 years ago
Was at yr store on 8/10 at around 7:30. 2 guys were working! Very friendly & helpful!