AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  erica vlna
a month ago
Mike was awesome! I was clueless about what windshield wipers I needed for my car and he helped find me a pair that would work. He also installed the new pair for me and let me sit in my car since it was raining. I was in and out within 10 minutes- wonderful customer service! Thank you Mike!

  Maria Jindra
a month ago
(accidentally posted on a different one, I'm not from the area)I went there the other day to get new windshield wipers as I was long overdue and the guy put them on for me which was nice but the whole interaction he was glaring at me and made it seem like I was bothering him by even talking to him. I felt guilty for even being in the store.

  Brandon Frigy
a month ago
Employees are always willing to help you the best that they can.

  Jashua Konjovic
7 months ago
So I walk in a tall skinny employee guy with beard was talking to a short bigger bald employee guy with glasses. I stand at the counter & a old man employee that was walking in behind me. The old man walks past me which i understand cause he was busy but the other 2 guys were just ignoring me. I made a cough sound & the tall employee just looks at me & then starts talking again so I make a couple whistling noises & he looks & says has someone helped you knowing I haven t been. They expected the old man to when he was busy. Then the guy with glasses I don t think knows much & looked at me stupid when I asked him a question. I will follow up with a complaint & I hope them 2 guys see this

  Michael Lowe
6 years ago
This is a standard auto parts store with a knowledgeable staff and good selection. I placed an online order for store pickup and received a text/email when ready. They will read trouble codes in the parking lot and also provide simple services like battery/lights/wiper replacement for you as well as testing a battery in store. Easy to get to and handy to have close by. I'd use them again if necessary.

  Col. Crackers
6 months ago
Great people, Mike is awesome was king enough to hold a flashlight and help me fix my air intake. Thanks again man!! That means a lot!

  Bet Dycz
2 months ago
Great service. They installed a battery for me.

  Jen Cipra
9 months ago
Shout out to Michael for helping us out today when we needed to tighten up a wheel bearing on our trailer and wasn't sure exactly what size socket that we needed! We are a few hours away from home so definitely thankful for the top notch hospitality!

  James mAUGER
5 months ago
Very knowledgeable staff, great help...will go back..

  Jonathan Rende
9 months ago
I came to this store for a car battery simply out of the convenient location that it is in. The clerks were more interested in looking at the funny pictures on their cell phones and giggling in the back parts area than helping me at the counter where I waited for several minutes before I just walked out and drove the extra two miles to O'Reilly Auto Parts where I was in and out in just a few minutes.

  John Navicky
a year ago
Blake should show up next to the dictionary definition of an outstanding employee . His attitude was second to none with superb customer service. Did not hesitate with helping me jumpstart my car. I can say from the deepest crevasses of my heart they he undoubtedly deserves a raise.

  Christina Van Zile
2 years ago
My boyfriend gets stuff here and the manager's attitude is not the greatest. The worker's are pleasant and professional! Good prices. I deal with customers at my job and you catch more flies with honey. Nobody wants to deal with attitude. I would give 5 star's but for that reason I gave 3.

  Rick Rohlke
a year ago
Great place. Very helpful staff. I know next to nothing about cars, but my dumb questions are answered politely and professionally. Highly recommend.

  Richard Moore
8 months ago
Decent supplier, but like everyone.. overpriced..so that's average. Although they can get the parts quickly.

  William Turvey (Chip)
2 years ago
Great place to get auto parts...Get in the zone Auto Zone..hehe

  Jamie Charlton
2 years ago
I cannot tell you enough what wonderful people work here. Alex and Blake fix my car on the spot saving me not only a trip to the mechanic but money to pay him. I wish I could post a picture of them underneath my car working together but I don't see a way to do that on here. I cannot emphasize how grateful I am to both of them. Great job guys! I have many car parts places by my house but I will definitely go out of my way to come back here.

  June Drake
4 years ago
Just left this store and not very happy with the service.I usually come here for things such as oil, wipers, coolant, etc.Approximately two years ago a gentleman replaced my headlight bulbs here. He suggested that I replace both even if only one was out.Today I came with the same issue.The man who waited on me was not friendly and it was apparent that he wasn't up to replacing my headlight bulbs.He did ask if I wanted him to change the one that's out.I asked if he would change both and his response was " generally, we only change the one that's out."That's not what I was advised on my last experience here.Anyway, after I mentioned that, he said " well, we are not that busy now so I guess I could "I asked for a bag for my new bulbs and decided to go elsewhere and have them installed.This gentleman should not be dealing with customers with this type of attitude and body language.I would give five stars if I could, to the other young man that was ending his shift because he was so sweet and friendly with a huge smile!!!

  Mary B
3 years ago
I have always used auto zone as my go to spot for simple car needs that I can handle.But HANDS DOWN!!!!This is the BEST AutoZone there is.Have went there several times over the past couple years. Went the about a week ago. Need to replace driver side headlight. Cashier was nice. Knowledgeable, ((( other half has not so much car smarts.))He can put gas in and air..Anywhere back to review...This young employee, male, with glasses came out to help me. It was cold out. I asked him Where's your coat. Its okay. Lifted the hood and while he changed both headlights. I happen to look up. And the battery was teal, purple, orange foam stuff on the battery posts.The young man saw it too!! After changing my headlights. He ran in van back out and cleaned of my battery too.I tipped him. He refused. But I insisted told him next time he works go by himself lunch on me.Thank you you are a very kind and sweet person.

  Michael Conley
2 years ago
Fantastic service and product offering. Blake, Alex, Scott and the whole Autozone crew have been so helpful. When I had to replace some batteries recently, they jumped right into action and got the job done fast. I used to struggle with changing the battery; they do it "in their sleep!" I have decided in recent years not to look to other places because Autozone is competitive and serves me great.

  Faith
2 years ago
I will definitely come back here again they helped fine the perfect oil i needed and helped find wiper blades for my ancient car and even put them on for me I love them and they work perfect I sadly don't quite recall the name but they were amazing thank you so much!!!

  Brenda Parsons
5 months ago
The employee at the desk was very helpful

  Ashly D.
5 years ago
Needed to make up a "basket" for a benefit. Wasn't sure how I did, but when I went to the counter to check out. I figured what the hay. So I asked the gentleman what his thoughts were and he said something I would definitely bid on. Then he asked what it was for. So we talked for a minute and he gave me a discount!! I didn't even ask for one. That was the nicest thing!! Made my day

  Sean Medina
5 years ago
This place is great..always a pleasure to visit..friendly helpful knowledgeable staff..most people are unaware of the changes in the parts store chains lately..unlike 5 years ago this place can get You almost anything that You need for your car without having to turn to the dealer..dealer parts are great but costly and seldom come with more than a 90 day warranty..I used to scoff at the chain stores selling parts but the climate has chained and they're parts catalog has expanded tenfold.

  Tony Soliz
5 years ago
Went today to buy a replacement bulb for my vehicle, Met a gentleman name Jarret, he showed me exactly what I needed, and rang me up. As he was ringing me up, he said would you like for me to install that bulb for you. And I was floored, of course I want you to do it. He had it done in a few minutes, double checked everything and said it is still blinking fast, I told him that was because it is burnt out on the front too. His response was you want me to do that one too? Ummm yeah of course. He grabbed the bulbs off the shelf, gave me the package, had to remove the wheel well to get to it and had it all buttoned up in minutes. That would've taken me an hour. I truly understand yes I bought 2 pairs of bulbs with huge margin on it, but it was a huge win for me because I didn't have to do it. I will be back again and again. I have lived here for 16 years and never knew they offered this service. Amazing! Thank You!Went back today 08/5, and it was a completely different experience. A man came out to look at a light that was out on my daughter's car. Long grey hair, I didn't catch his name. Looked at the light and i had to explain how to access it. He told me they don't do that. I explained Jarret had before and it was the only reason I was back. His response was a sarcastic, "that's not surprising" and he left my daughter and I at the car. I went in and found him talking to a gentleman at the register named Brian, who was shaking his head, saying it was shop labor and he doesn't have to do it. We could come back when it wasn't busy. But it was all in his attitude in the way he said it. I explained to Brian that we would not be back, ever. He looked at me and told me to have a good day. Man it must be nice to have so many customers you can provide no customer service and let them leave without purchasing anything. I will not be back, ever again. Brian and his staff undid all the good Jarrett did in 30 seconds.Update- District Manager called me and long story short, will be going to see Jarrett tomorrow to get the bulb fixed/replaced. Thank you Jarrett.

  Kirk Scharein
5 years ago
Went in to pick up parts that were ordered online by a family member who is visiting from out of state and had an emergency repair to do to their vehicle. There was a great price in addition they offered a military discount for the parts. It's nice to know you can get parts quickly and easily when you need to through stores like these.

  Clifford Anderson
3 years ago
Great place for all your car care supply needs. Helpful staff. Plus if you need a expensive specialty tools to get the job done. Ask them about renting the tool. Pay a deposit And bring the tool back and you get your money back.

  Richard Eid
5 years ago
Had a battery die on me when I went to a gas station. A friend came up to jump me and I figured I'd go to AutoZone to have it looked at. Went in to get it checked and the dude behind the counter (didn't catch his name) came out in the cold rain to let me know the charging system was fine and the battery was bad. This was about 10 minutes before they closed. Then we went back inside and he went over some options for a replacement battery. I didn't end up purchasing one there because the cost was prohibitive and the situation wasn't an emergency.But I just wanted to say something nice about the shop because the service I received couldn't have been any better, and I didn't even make a purchase. Even when I told the guy I probably wouldn't be buying a battery he still was offering advice. Thank you, sir. I'll be back to your store in the future for other needs.

  Uwe Wolfram
a year ago
I like that they're close to where I live and the staff is very helpful and I can always find what I'm looking for

  Heather Mathis
a year ago
We were 2 hours from home and had car issues. They were extremely helpful and got us back on the road!

  Jeff Ruedisueli
6 years ago
Hit or miss type of place due to staff. Some are very knowledgeable and some don't know their ass from their elbow. One employee helping me would have sold me the wrong part TWICE if it wasn't for the manager on duty stepping in when overhearing our conversation.