Jim White Honda Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tyler Demitroff
a month ago
Very thorough in the service department with Dave explaining what is going on with my Accord. Sales rep Pete didn't give me any run around and answered all I could ask. Great experience.

  Daniel Hardern
5 months ago
They took advantage of my 16 year old son! He called to get a new key fob with remote starter for our Honda accord. The quoted him $220. When he showed up they charged him $360 for a new key fob with no remote starter. I m done here.

  mohammad yasin
6 months ago
I can't give 5 stars yet. I am new to their website.But, they can do better in their calendar in the application, so people don't have to spend all day backing up the years from 2023 to the 1960, it's unprofessional IT person who designed it.

  Eric R
4 weeks ago
Absolutely amazing service all the way around. Sam went above and beyond to lmk what was happening with my vehicle. Will be back

  Russell Fleetwood
8 months ago
If I could rate it a zero, I would. Manager is an absolute jerk. My vehicle is in their system, they sold me the incorrect transmission fluid. I dumped one bottle in my vehicle before checking the label trusting that the guy gave me the right fluid. Called parts department and the guy couldn t believe his fellow employees mistake. Asked the manager for a flush because of their mistake they brick walled me, wouldn t do anything to right their wrong. He said that as far as he was concerned, we asked for transmission fluid and they sold it to us. He did exchange the fluid I had, but wouldn t do a flush, discount on additional fluid so I could flush, or anything. Acted like it was my fault. Checked with another dealership and this type of transmission fluid has never been used for any of the pilots. It was phased out of any Honda vehicles after 2014. I have a 2018 pilot. Put it all on the little guy. Sick.

  Penny Crompton
a year ago
My appointment was for an oil change today. My Service Advisor, Chad, was very knowledgeable, friendly and helpful. Explained my Honda Odyssey's multi-point inspection checklist, which I very much appreciated! Thank You

  Awad Prop
2 months ago
Sam in service is top notch! Knowledgeable, friendly and thorough!

  Kween BeePee Brooke
a year ago
I was here with my bestie to drop of her car for service. They, like most places, are doing the best they can with what little crew they have.

  John Hoeflinger
9 months ago
Already completed and returned a detailed questionnaire to the company.

  Fred Barnes
a year ago
Excellent service, customer shuttle and fair pricing.

  James Fuire
6 months ago
Always great svs