Perry Auto & Truck Repair

3.4 (27)

  3310 Lincoln Way E, Massillon, OH 44646
  (330) 479-0900
  Claimed

Auto repair shop Auto body shop Auto dent removal service Auto electrical service Auto radiator repair service Auto restoration service Auto spring shop Auto tune up service Truck repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Snyder
2 years ago
Called me with an estimate before any work was started and then it was finished and done right. I will use them again.Update! I went again and had a terrible experience. They lied to me and said I needed things I had just replaced less than 2 months ago!! It then took them 3 days to repair calipers and a brake line. I don't know what happened here but when you lie to me, I'm done. I now question the previous job and the price. I guess I now must assume every mechanic is crooked and a cheat? I don't want to view the world like that but what else can I think after catching them in an obvious lie? Buyer beware if you are going here.Service: General repairs & maintenance

  Leroy R
a year ago
Poor customer service, didn't call to update on the status, had to call 3 times to even figure out the problem which to me honestly sounded made up. Close to $100 for a diagnostics, waited 10 minutes for a "actual receipt" (Ended up still getting a hand written one)and to top it off my remote key was broken off, I literally had to ask them for it. Not Approved

  Andrew Kendrick
5 years ago
DO NOT TAKE YOUR VEHICLES HERE. First of all, I never write reviews on products or services unless it is very good or very bad. I just do not want anyone to get ripped off like I did.I took my vehicle to the shop approximately one year ago for a brake job. I was told I needed brakes and rotors and paid him accordingly for the job. I will not go into detail about the prices as I did not complain at the time. A month ago, I start to hear a noise of metal on metal coming from my front tires. I drive very little and had maybe 8,000 miles on the brakes at this point. I then took my vehicle to another location further away, but to someone who is very credible. I was informed that my brakes pads were not only installed backward and upside down, but they were the wrong size to begin with. The pins were then forced into place more than likely by hammering.I, like many of us, work hard and make an honest living. Please do not take your hard earned money to this man who is obviously a crook and takes advantage of people.

  creep knocker
a year ago
I need the fuel pump replaced in my truck. I had it towed there and they gave me an estimate of $700. I thought that was ridiculous so I called two other mechanics and they both told me $500. I paid to have it towed to a different garage.

  Kilina Jellel
6 years ago
Bad experience. Be smart read the review. It is accurately represented. I went in for an Estimate. Brian said the front end coil Strut assembly was $450 and he would not put my part on the car. So I asked him to call my part guy his self.He asked who? When I told him he claimed that is who he just on the phone with. With that being said. I called & the parts for both sides is $244. Perry repair quoted $735 for the job. For those reading this that are unaware, it's a 45 minute job tops (per side) and thats at home in the driveway. Not in a shop with all the bells and whistles.So recap.. He doubled the price of the parts and the quoted another $300 for the labor. Hopefully this review will make the shop more honest and save at least a few people's hard earned money.

  Megan Yee
5 years ago
Went in to have my brakes checked on a vehicle I just got. Was told i would be $1,100 for parts and labor. I called the guy I got the car from and he said to bring it to him and he would check it out. Brian told me the vehicle was not safe to drive, but I did not have $1,100 to fix the brake pads and rotors. The guy I bought the car from said it was a blown ABS fuse and that the brake pads and rotors were fine. Which he showed them to me and the pads themselves looked almost brand new because they were barely worn down! So what was a cheap fix Perry Auto was going to charge me $1,100 for.

  Sirenna Bailey
7 years ago
I would not recommend.I went because of previous reviews.Felt took advantage of because I am a women. Charged me $332.00 for a 2 inch hose replacement.Also charged $6.00 for waste disposal and found the piece sitting on top of battery.Told me saved me $1000.00 by doing this for me.Stay away if you dont want to throw money away.

  Dave Bergert
a year ago
Brain did you look at your reviews lately, hum not very good bud.So you charged me for an hour for looking up parts, really.Also not a thing wrong with the flywheel

  Osufangobucks2
4 years ago
Best place around to get my work on my truck done he works hard and gives you a fair price and high quality parts. Good customer service feels likes family when I walk in there.

  Scott Lones
a year ago
horrible couldnt fix nothing wouldnt trust them to work on a bicycle let alone a car go elsewhereService: TransmissionService: Transmission

  Mark
2 years ago
I felt they were fairly priced, honest & completed repairs properly. That's all I ask/require of a mechanic...

  James Fye
8 years ago
Trustworthy, Honest, and great work!!! I have used Perry Auto for myself, my daughter, and mother. If I'd send them there, I'd send you!!!!

  Rhonda Ewing
3 years ago
Brian and his crew took good care of my car and fixed it at a reasonable price.

  Hope Conaway-Ballas
4 years ago
Brian & his crew are the best! Oil change, tire rotation, all fluids in just a half an hour!

  MCB3 Playzz
a year ago
Brian is on point...and gets it done... definitely recommend

  Matt G
4 years ago
Great service, fair pricing. Brian is great to deal with.

  Tim Holodnak
a year ago
Great service and great prices!

  DWAYNE MATTERN
2 years ago
Would rather not go into details about this business. Beware!!

  Wallace Keister
2 years ago
Great work ,at all times

  Rick King
5 years ago
Great service and prices

  Matt Horr
3 years ago
Lies

  Opening Hours

Monday 9 AM-4:30 PM
Tuesday 9 AM-4:30 PM
Wednesday 9 AM-4:30 PM
Thursday 9 AM-4:30 PM
Friday 9 AM-4:30 PM
Saturday Closed
Sunday Closed

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