Diehl Ford Service Center
4.7 (20)
4321 Lincoln Way E, Massillon, OH 44646
(888) 468-7138
diehlfordofmassillon.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mark Dolan
a month ago
They took care of my new Nissan Murano well with the rustproofing service. I am happy to know they can bring me back to my apartment so I don't have to wait in the dealership for future service appointments. Very satisfied with the service department.
Michael Charney
2 months ago
Would give zero stars if I could as you tried to rip off my son on a 2007 Ford Explorer repair. You said it would be almost $1200, AND that they warranty we purchased on the vehicle from the used car lot would not cover ANYTHING from the repair. Our local shop did the repair for a total of $150.17. You are nothing but a bunch of thieves!!
Mitchell Swihart
a month ago
Drove up without an appointment, just wanted someone to listen to my truck to see if they hear the same noise I was hearing. Service representative Josh was busy but took the truck for a ride, then got a technician to check it out. They discovered the issue, part on order and with in a 10 days truck was repaired! Yeah!
David Waikem
3 weeks ago
I always take my vehicles here for service, they treat you like family
Fred Mohr
2 months ago
Diehl ford took care of all issues on a pre owned Lincoln..Highly recommend both sales and services
Melissa Meyerrose
2 months ago
Excellent customer service, great Valet employees very very impressive and satisfied!
Brenda Ritchie
2 months ago
They saved me money by reminding me of my fordpass. Thank you!
CRAIG NEWHOUSER
a month ago
GREAT EXPERIENCE AS ALWAYS!
Barbara Niner
2 years ago
Everyone is wonderful