AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tori Graham
2 months ago
Love love love autozone. I didn t catch the guys name but he was so sweet to help me get my headlight bulbs in to my car. Due to oriellys telling me otherwise that they couldn t do it. So I went to autozone the guy didn t hesitate to help me at all!!! Thank you to you sir keep up the awesome work that you do!!!

  Susan C
4 months ago
Angel was so helpful! I needed a new bulb for my headlight. He went out to my car to check to be sure I was getting the correct bulb. I was nervous about putting it in and he ended up putting the bulb in for me before i left! Thank you so much Angel!

  Stacy Strine
a month ago
The man that waited on me was GREAT! He helped me with everything thing I needed and even got the acid off of my battery for me.

  Jonathan Magyar
3 months ago
Like literally imagine eating in line and a old white hair man completely ignores you and your daughter waiting in line only to help someone else waking right into the door and not even a second later you are talking to you daughter and boom 2 times I'm done with the wrong part the 3 trips every time and the poor customer service

  Jack Harlow
a year ago
Julia came out and provided excellent assistance helping me install my new headlight . Her assistant manager Brian also efficiently helped in the process

  Chad
5 months ago
Great experience with help regarding my battery. Angel was great, helped me install the battery in a tight space. Highly recommend!

  Emma Shunko
7 months ago
Very rude! Stopped in today shortly after a 12 hr shift. The remote to my car stopped working, possibly because it was dropped or maybe the battery. Online it says they sell them so I stopped in because my normal key shop is closed and will be closed again tomorrow by the time another 12-hour shift. I was completely ignored when I first walked in (even though I was the only customer). I waited by the counter for a moment before just looking around for myself. I was about to walk out when one of the workers asked if I needed help finding anything. I told them what I needed. He acted as if I was completely inconveniencing him by even asking if they had the remotes. I explained that I wasn't sure what was wrong with it but I was unable to lock my car without it. He said "well the battery is going to run you like 10 bucks and a remote is going to cost you anywhere from $75 to over $100" talk to me as if there's no way I could have even afford a $10 battery. There was no reason for the three of these men to speak to me the way they did. Refuse help me in any way and rush me out of their store. I will never return. This was a completely horrible experience and they should not be allowed to work in customer service.

  Luke Dye
7 months ago
I had a bad battery that I needed tested and replaced. This was my first time coming to Autozone for this specific reason, so I was a bit hesitant on how the process would work. Angel R. was a great help. He tested the battery and replaced a new one for me without any issues within 10 minutes. Could not be happier with the results.

  Casey Logan
a year ago
Great experience. They are always super helpful & informative. Julia helped me & even got under my car to get a closer look at the undercarriage, which I was concerned with. She tightened everything up for me. Super fast & very satisfied! Thanks again for your help.

  Caleb Jensen
7 months ago
Angel's a beast. Took all his know how and his intense strength fix my battery. Alas i was dumb and let a battery corrode for "a while" and we couldn't get the lead off the terminal.Excellent customer service, got me a refund on the double but my man was so awesome about the whole thing I wanted to make sure yall know he deserves a raise and more time off to be with loved ones. Toodles.

  Jason Irwin
7 months ago
I had to get the brackets that hold the rear glass on replaced on my escape, Jason the store manager took his time and helped do this while doing a majority of the work. He is GREATLY appreciated.

  Cookie Vroom
7 months ago
Very helpful when another competitor didn't know what they were doing. Should have started here to begin with! But now I know.. Thanks for installing my wiper blades on my Volkswagen Golf!

  Liz B
4 months ago
Staff very helpful

  Sandman Sanders
a year ago
The staff was very polite, friendly, and helpful. They automatically came out to my car without hesitation to make sure I was getting the right part. They even helped me install it. (It was a simple part) They answered all my questions and even gave me a printout of helpful information. I really felt valued even though I wasn't spending a lot of money. Love this store!

  Samantha G
a year ago
Amazing service! Julia helped changed my battery and did a fantastic job. Will definitely come here again!

  Carla Harper
2 months ago
Very pleasant and helpful staff

  Jennifer Mirkovich
2 years ago
These guys are awesome! I'm borrowing a truck at the moment and she's an old gal who needs more TLC. Every time I come here for something the guys are super helpful. Dustin helped me pick out the right item today and even took time to help me put it on! Great customer service! I vote raise for Dustin!!

  Heather Vignos
a year ago
My aunt recetly had an issue with her car. We jumped it & took it to auto zone in Massillon. Brian tested the battery and saw something on the terminal was loose. He tightened it & tested the battery. He was so thorough, helpful, knowledgeable and polite. Thank you Brian!

  Elisavet Ellie Horne
a year ago
The guys were super friendly and extremely helpful which I very much appreciated! I believe it was Ryan and Tom that helped me. They were knowledgeable and pointed me in the right direction.

  Carolenda Swaney
3 years ago
I love the people that work here. They're so helpful and nice. I came in to get a headlight and the young lady that helped me not only put it in for me but she also took the time to fix my battery terminal. I can't thank her enough.

  Denise Nussbaum
a year ago
Dustin was super helpful. He went out of his way to help me.. I can no thank him enough.

  Stacey Robinson
3 years ago
My husband and I were having an issue with a vehicle and Jesmel G went above and beyond to try to help us out. Not too often you get people who care and want to help these days! Thank you so much for your work ethic and your kindness! Much appreciated!

  Denzil Mayle
a year ago
It's AutoZone was really good it is a lot better than the one on West tusk in Canton Ohio the one on West tusk act like they don't know what they're doing especially when they tell you something when you been a mechanic for 38 years

  Joanie Carr
3 years ago
Had our battery checked and was informed our battery needed replaced. Your employee replaced our battery and we were on our way. Great service as always. I wish I knew the name of the fellow that replaced our battery as I would give him a great review also.

  Dave Yakley
3 years ago
I received excellent service at this Autozone from Stephen. I was in and out and received great service. I needed to have a headlight bulb replaced and was told at another store that it was not possible. At this location, it was easy to get the bulb installed. The previous experience leaves me appreciating this service even more. Thank you!

  Jason Settles
3 years ago
Went in to purchase windshield washer fluid. Was only one at register. Waited 10 minutes be for I was acknowledged. While I waited I observed 4 people working helping two customers. This happens every time I go into an auto zone this is why I started using the app and ordering things online.

  Cheryl Albrecht
3 years ago
Bought battery 2 months ago and would not start. Had car jumped and they recharged the battery as was tested to be a good battery. Tested alternator after charged and all ok. Great service. Said I was covered for 3 years and to come back if needed.

  Kenneth Brockert
3 years ago
Found a part on their website using my vehicle as a filter. After calling, verifying the part would fit, and having the part shipped to the store, I received a different item. Unfortunately, I had not noticed until after installing.After calling the store I was told that the part I requested would not fit my car. I checked the website again and the part is still listed, but unavailable to ship to home. I believe they ordered an available part that would also fit my vehicle. The received item cost more and does not work for my intended use case without an adapter. A store representative could only suggest I purchase the adapter. Very dissatisfied

  Steven Harper
a year ago
Great service, employees seem to be knowledgeable and positive. I have been going to this store for years.

  Dan Watkins
7 years ago
Nice spot and easy to find from the road. One of the larger auto zones I have been to with plenty of parking. Store is clean with a good variety of products on the store floor if you're in for a quick stop. Also a friendly competent staff to help you with any part inquiries. Good selection of parts on hand for foreign and domestic autos. Helpful over the phone as well