Tire Discounters

4 (23)

  5241 Kings Mills Rd, Mason, OH 45040
  (513) 234-4534
  locations.tirediscounters.com
  Claimed

Tire shop Auto parts store Brake shop Car repair and maintenance service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Yvette Williams
3 days ago
I am thoroughly impressed with the level of courtesy and professionalism that I experienced. I was greeted at the door with a smile, and with a warm welcome. Brian Bennett, the General Manager is the epitome of five star customer service. He treated everyone with extreme kindness and courtesy, and went above and beyond to make sure that everyone was satisfied with their services. Tim Bradshaw, the Service Manager made me aware that they are a full service store, so I will be bringing my cars back to this location for service on the days that I work in Mason. It is definitely worth the drive for me to go where I feel respected. I appreciate you gentlemen. Logan, keep that awesome energy.Dr. Y. Williams

  Crystal Lewis
a month ago
Visited the store twice this week. The first time I bought four tires and had them installed. The second time was for an oil change. Both times Logan helped me out at the service desk. He was super helpful, informative, and friendly. I would definitely visit the new location again. Great team and great service.

  Thomas Cox
a month ago
The overall experience at this location has been frustrating. The staff in the store insisted they can t correct the issue. It must be handled by corporate.The online quote did not include several items and fees. I was told by two separate people that there was a $100 mail in rebate. There was no mention of requiring their store credit card. Just that I would receive the information with the receipt and I would then mail it in.Unfortunately the rebate came with several requirements that they knew I did not meet from the very beginning.The invoice is confusing and makes it hard to see what you re actually paying for.I highly recommend you avoid them. I have called several times and have gotten empty promises. They pulled a bait and switch. Quoted a very reasonable and fair price, then when you re at the counter suddenly you are being charged more.I am still waiting for the return call I was promised. The original contact person apologized for misquoting the rebate and was going to see what he can do

  Sumit Bhargava
3 months ago
Pleasantly surprised as this was my first time at Tire Discounters. The newly opened Mason branch has awesome staff. Tim took care of it all from giving right advice to getting the best tires for my vehicle. They even got me an Uber ride home and back instead of waiting. Highly recommended !

  STAN
2 months ago
Dropped off a car, called in the morning, asked the price. Wife picked up, got additional $10 tacked on. The Manager lied that no one called in. This was simple, low cost, flat repair. If they lie about that, wouldn't trust them with anything major. Keep the $10, I won't be back.

  Geoff Fischer
2 months ago
This is a 2nd strike review. I stopped in to have a low tire looked at (bought tire from Tire Discounters) and the manager Brian refused to even go out and look at it. He said he could book me an appointment for tomorrow. I asked for him to top off and he said he was short staffed right now. This led me to leave a message with regional mgr. I felt stuck since I had warranty and had to go back. Big mistake! Months later I called with another nail in tire and booked appt for the next day. I showed up at 10 and waited 45 minutes. They find couldn't find anything. Went to Discount Tire (competitor I use to use) and the issue was found and patched in the same time it took me to get my car in the garage at Tire Discounters. The manager Brian is rude there and unprofessional. He reminded me on the way out, he knew that I reached out to management prior. I am DONE with this group and going back to my old supplier.

  Steven Denning
4 months ago
Slowest service ever at the service desk just needed a tire air leak repaired took over 30 min just to get to the point it went into the shop for repair. But had to stop here couldn t drive any further. Once they got the truck in it took over an hour to fix the leak seams like they clean more that they work oh ya I was the only vehicle in the shop being worked on. I will think twice before ever going to this tire discounters again. I have used tire discounters in Dayton and in Indianpolis with great timely service. Not impressed with Mason.

  Ava Bradshaw
4 months ago
I have been coming to tire discounters for years and thoroughly enjoy the service and products that they offer. This new store is amazing. The staff is always friendly and eager to help me with any of my needs. The best part that I love about them is the fact that they don t sell me things that I don t need and they fully explain what s going on with the vehicle and what it will take to get it back on track.

  Kelly Smith
a month ago
Tim, Tommy and Logan are awesome! Tommy was the mechanic who fixed my brakes, calipers and a bad wheel bearing. Great to work with and super friendly!

  Gloria T
3 months ago
9 am appointment to remove nail in tire . Didn't even look at car until 9:50. Unable to pay until finished with customer buying tires because other computer wouldn't work. This store has been open less than a month. Didn't get out until 11:00 for a half it job. Won't be back

  George Mandos
4 months ago
Don't bother setting an appointment, it gives you no priority. I went in for an oil change and tire rotation, 3.5 hours later it wasn't complete. I had to ask for my car back. Never again!

  eli jones
a month ago
Great Service, and Friendly staff. Tire Discounters has always taken great care of our family for years.

  Tommy Botos
4 months ago
I've had 2 vehicles serviced here since opening, both were serviced in a timely manner and the work was top quality! Fixed my pulling issue on my truck, will be back again!!

  logan weber
4 months ago
Came in and got four tires for my Audi A4 Quattro, took only 45 minutes for my tires and alignment, will definitely be back for my future vehicles

  Shaun Brackett
4 months ago
Was in for a tire rotation and balance to get rid of a vibration. In and out quick and friendly service five stars.

  Bryson Wells
4 months ago
Good work and fair prices. Gentlemen were easy to work with and professional highly recommend

  Tricia Haddox
2 months ago
Everyone is very nice and professional.Great service.

  Gary Wenstrup
4 months ago
Very nice new shop with a professional crew.

  Brandon Faris
4 months ago
Great service and even better team!

  Natalie Harper
4 months ago
Great experience great job!

  James Asher
4 months ago
Brian is an expert

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-4 PM
Sunday Closed

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