Oil Express

4.5 (163)

  5240 Kings Mills Rd, Mason, OH 45040
  (513) 754-0041
  oilexpress.com
  Claimed

Oil change service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Todd Margeson
a month ago
Gonna stop going here. Used to be good. If you are looking for seven teenagers working on their girlfriends' Mini Cooper or friend's busted GMC, taking up two of the three bays.... This is your place. I guess showing me the oil dipstick suffices as a receipt of oil change but doesn't install confidence at this location.

  J. H.
5 months ago
I like most oil expresses but went to this one once and questioned the technicians knowledge. No problems with my vehicle or anything just a couple things in reveiw.

  Syed Monis Amin
2 months ago
I feel like I was ripped off! They charged me extra for some special filter, which wasn't mentioned before. It's really frustrating.

  Loving Life
9 months ago
Ethan was exceptional! My son is leaving for a trip and I wanted to make sure the car was ready to go. He was extremely informative, respectful and was honest about what I needed to replace. I will definitely be bringing all of our vehicles here.While we were waiting another vehicle was being serviced. It was a regular customer of this location; they knew him by name.Best benefit: Honesty - didn't try to sell me on things I didn't need and they didn't take down all of my information to send me tons of promotional material. Timely - in and out in less than 15 minutes withe great service! Talked to me and informed me during ever step of the process.

  T RWC
3 months ago
I take both of my cars here. Fast, great service. No need to consider anywhere else!

  Conphuzedx3
5 months ago
Had a couple oil changes here. Both times were different staff but very professional and friendly. Service was quick

  Abigail Dawson
4 months ago
Speedy service & very friendly. Eli was super nice & helpful. Excellent customer service. Highly recommend!

  Meaghan Brickley
a year ago
I went to get my oil changed last Sunday around 1PM. There was no wait, and they had my oil changed and everything that entails in less than 15 minutes. Very friendly, knowledgeable, and personable group of employees.On a side note- you can sit in your car while oil is being changed, or wait in the waiting room. Regardless of where you wait, they keep you notified on what they find while working on your car, and they give you options on how to fix it. I will absolutely be back!

  Ali Clarke
a year ago
Can t say enough good things about this place!! 0 wait time, fast enough that I could get my oil changed with two little kids in the car. They even helped me determine that my car s weird smell was my turbo leaking and showed me where and told me what I could do about it. Just very kind and knowledgeable people.Service: Oil changeService: Oil change

  A E
11 months ago
Love this place! The guys have always been very friendly, helpful and extremely fast! Excellent manager who treats people fair and respectful. Highly recommend!

  Lita J.
a year ago
I used a Groupon coupon. I think I over paid. They had a sale on the oil change at the time. Staff could have been more friendly, imo. I should have been told about the advertised sale price and given the option to save my coupon.

  Ryan
a year ago
Now I know why there wasn't a wait and how my oil change was so fast. They never changed my oil filter. It's still the same Valvoline filter that was on it. If you get service here buyer beware.Service: Oil changeService: Oil change

  Dan Bartlett
7 years ago
I have been a loyal customer for over two years. Recently I took my pickup in for a full service, prior to leaving on a trip. Their service report shows all fluids were full. Three days later the transfer case was bone dry, and making noises. I don't believe they checked the fluids.When I called their district manager, me sent me to Car-X next door to have it looked at (they own both locations). They gave me the run around and offered to change the rear seal for $454, before they could really diagnose the problem. This is a 35 dollar part, and takes less than 30 minutes to do, at the most it should have been a $200 fix.I ended up replacing the transfer case elsewhere. The part alone was $1200, no labor or extras. All they have offered me is a $200 gift card for their stores. Really?DO NOT USE THESE JOKERS, they do not stand by their work, and their pricing is 2-3 times the competition for similar work.

  Christine Hadley
2 months ago
These guys have always been great.

  alex smtih
4 years ago
So had my oil changed here a few weeks ago and the staff was super friendly, accurate on what was going on and very informative about what I should do next with my car. Had one issue afterwards with a loose oil filter and even close to closing time they jumped on it immediately as a high priority! I was lost for words of how quick they responded to my worry and issue. They came to my house to reassure the issue was taken care of which it was resolved and fir good measure checked it the next day. You dont get that kind of service much from standard oil/full service locations. I highly recommend this location and Josh & his team members!Thank you.

  Tamara Rose
11 months ago
So I bring my car in to get an pil change and my bolt was on so tight they couldn't get it off even though the guy was informative I called to set up a time to come in and get a oil pan and oil change well the first time I called the guy told me he would call me back and never didst I call again and the manager on duty this time had no idea what I was talking about and would call me back once he knew what was going on, well guess he never knew what was going on cause still ain't got a return call.

  Turat Esenov
2 years ago
It's Blue Prius. Yesterday we swapped an engine oil and your worker didn't use a funnel, so my engine got oiled all around. You washed with water, but I think it didn't help. When I turn on my heater, it smells like burned oil. Do you have some chemical to clean it up properly? I don't want to make a bad review, but it was really stupid.

  Mark C
3 years ago
My wife and I have been going to this location for many years and I can truly say they are a cut above the rest. My visit today was unplanned as we had just had our oil changed a week ago as we were headed out of town. When we rolled in they greeted us by name and inquired why we had come back so early. We explained our emergency of needing to get one of the tires pumped up as much as possible as we had run over some debris on the highway and it was very flat. They tried but the tire wasn t holding air. What blew me away was their willingness, right then and there, to hoist us up and put our donut on for us so we could make it to the tire shop safely. Thank you thank you thank you to the entire oil express staff here on kings mills!Services: Transmission, Tires, Oil change

  Olivia Creech
a year ago
Initially I left a 5 star review, but I just noticed that they forgot to put my valve caps back on my tires.Service: Oil changeService: Oil change

  Jacquelyn Knox
3 years ago
I used to go here all the time. It is a lot cheaper for them to do it than myself. I have been going there for years. I asked my wife to swing in because I was out of town and her explorer needed an oil change. The car is a 2014 with 75,000 miles and it is very well maintained. They tried to sell her everything under the sun. They even tried to check her cabin filter and broke by glove box. I did not notice this until a month later when I opened it. I went to change my own oil today and they have rounded off the oil drain plug by obviously using an impact on it. I will NEVER return.Service: Oil change

  Sidney Gilbert
3 years ago
Definitely recommend! Especially this location. Awesome group of employees. Quick, knowledgeable, and extremely helpful! They went above and beyond on our vehicle. Service was professional, affordable, and convenient!! This is my go to shop!!

  Taylor Salyers
7 years ago
I was impressed with their service and will go here from now on instead of my dealer. They did a multi-point inspection, new filter, and full synthetic oil for $60 (I had a coupon). Very nice, respectful, and helpful. In and out in 8 minutes.

  Mckayla Grimes
4 years ago
Unsure if incredibly overpriced or if they were trying to wax me. I took my 16 4Runner for an oil change yesterday (Toyota is not open on Sunday and had to get it done). The tech asked me if I knew what the car takes. I did, full synthetic + 1 quart (pretty standard for full size SUV). He quoted me a price of $113. Say what?? I then told him that seemed high and I would go elsewhere. It was pretty patronizing that he then told me to Be careful because this car takes full synthetic and additional oil. Yeah, duh. I told you that 2 minutes ago. I appreciated the offer of $15 off but I can have the oil changed at the dealership for $80. Beware.

  John Allen
3 years ago
This was my first time here. Quick professional service. I was in and out in about 15 minutes and that included repairing a turn signal bulb that was out and topping off some low coolant, price was reasonable too, I will be coming back.Service: Oil changeService: Oil change

  Osama Husseini
3 years ago
Oil express has excellent service the manager Zack was kind, professional and informative! Today my car was leaking oil on the garage floor!! 7 days ago changed oil at car-x(right next to oil express)and today the low oil pressures came on so I went back to them they were closed, Next to car x there is oil express was open, I drove in and had them check the car and they found out that the filter is loose! And 4 quarts leaked already they did top up the oil and tighten the filter thanks god they were there!

  Kyle Rucker
4 years ago
Have used this location a couple times. Until yesterday no real issues other than service tech not paying attention; I use only rain x washer fluid and asked to not top off which they continued to do anyway.3/28/20 I drive in for a basic oil and filter change on a 2008 f150. Hood released, tech raises hood, pulls dipstick out and wipes it off, waits a minute places it back in but not all the way " I can see under gap at bottom of hood". Pulls it back out wipes off, repeated process for 3rd time before telling me engine oil too low to show on dipstick. Informed me I needed a $50.00 flush. I asked them to show me what the oil looks like. Couldn't it was already drained into container full of used fluid. So last dipstick check completed after oil already drained. Now instead of $30.00 oil change trying to sell $50.00 oil change. I stay with basic oil change; ask for and receive military discount. I am shown dipstick with clean oil to proper fill level. Leave and after short drive, raise hood and check. Everything good, new filter also. Dipstick pulls out oil nice and clean. Service is decent but I was very unhappy with all of the upsale tactics used. Don't think they would go so far as to create an issue to fix, but won't be back to find out.

  Ravin Hipshire
6 years ago
Very quick service. The tech Zach was very friendly. Didn't try to sell me anything that wasn't needed. Which is a big plus. He even helped me with my battery questions and very professional. I will be going back.

  Laura White
3 years ago
At 1st I thought it was a bit expensive HOWEVER these guys check everything to make sure your vehicle is safe and ready to be on the road. And that, when you have a busy schedule, is well worth the investment. Excellent service. Fast. Informative

  Megan Heil
4 years ago
Got a oil change and air filter replacement yesterday afternoon. Within a hour all my dash lights and check engine light are on. Was there when they opened today and the Manager cleared the codes and said drive it and see what it does. I could've done that myself and saved the trip back. No coupon or money back for the trouble. Just unhappy with the follow up experience.

  Jason Rogers
2 years ago
These guys are unbelievable. Super fast and professional. They always have a smile on their faces and are extremely efficient. They are a well oiled machine. Pun intended. I ll never go anywhere else.

  Opening Hours

Monday 8 AM-7 PM
Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday 8 AM-7 PM
Saturday 8 AM-5 PM
Sunday 10 AM-4 PM

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