Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
The Bear Squad
a week ago
Got my jeep Service here by Dawson and Cody,Dawson was very friendly and outgoing. He knew a lot about what my vehicle needed and got the tire rotation done in under 10 minutes,talking to him made me feel as if we were family. Cody was very fast down below. This group of gentleman are very talented and I wouldn t know what to do without them!!
Andy Beach
a week ago
I called on the phone prior to my visit and told them what make, year, and model vehicle I had including the engine size. They quoted me $105 plus one quart of oil. That was without the $10 off coupon. It ended up being $140+ before the coupon. I will never be back. I get lower cost oil changes at the GMC dealer without coupons.
Joel
6 months ago
Had a fleet Vehicle needing some Service. Joe had great customer service, while directing me inside while he took care of the vehicle. I was very impressed with how clean the place was. I will definitely be coming back for any service needs!
Theresa Schrand
2 months ago
Casey Hume and his crew were very helpful and respectful. There was not a long wait. Casey took the time to actually show me my air filter (which appeared to be original to my 2016 vehicle). I have been to several other competitor stores and they have asked if I wanted a new filter but they never showed me or explained why a new/clean filter is important. Had a terrific experience will definitely be back!!
Katy Davis
3 months ago
I had the best experience today. I had an issue I needed addressed/ a second opinion on and called this location. Casey welcomed me over the phone to come into the shop so he could review what was needed . He and his team put so much work into my car to get it back to normal. I felt very informed about what was needed and that the communication was very honest. I will now be taking my car exclusively to Casey and this team in Mason.
Jessica Milo
a week ago
Cory and Gaven are pleasant and informative in the process, thanks for the explanation and excellent service!! Stay awesome & safe!Jessica Milo, REALTOR�, Keller Williams Seven Hills Realty
Kasey Millisor
2 months ago
I Greatly appreciated Casey and the other guys working today for their help! I came in for an oil change (WAY overdue) with lots of questions. Casey was kind enough to sit down with me and explain all of my options thoroughly so I understood. They got the oil change done, filled my tires, cleaned my windows and even vacuumed the floorboard of my drivers seat! (Because the rest of my car was an atrocious mess, so sorry guys ) Couldn t be more pleased with the way I was treated there. Thanks guys!
Kimberly Iwu
a week ago
Wehnt in with a laundry list. The guys here are amazing at what they do and made sure I was taken care of. Definitely earned a long time customer.
Bee Deez
2 weeks ago
Had a quick and easy oil change. I also got a few other things done too. The only reason why I took off a star is because my low tire pressure light was still on when I left. I specifically pointed it out when I arrived and was told it would be taken care of. I had to stop and check the pressure myself after leaving. None of them had been filled. Anyway, that s the only issue I had.
Jen A
3 months ago
I was very happy with the way they took care of me. It was fast and they were very friendly and took the time to vacuum my car on top of everything. Excellent customer service.
Mackenzie
a month ago
Went for my first time today and they guys were amazing! Casey and Cody were top notch. It was quick and easy. I will be going back.
Peggy McGuire
3 months ago
I came to this location last night, to get my synthetic oil blend oil change. The tech, Joe, was WONDERFUL! It was quick & efficient, & done RIGHT. TY so much! I ll be back the next time. Happy New Year!
Calli Mclane
a month ago
The men who work at this jiffy lube saved my life. My car was on fire and I was trapped inside. Before I could even bat an eye the fire was extinguished and they were pulling me to safety. They then made sure that my car was in good shape (turns out it was just me that was on fire). They did the annual inspection on my vehicle and changed my windshield wipers, they were battered from years of mistreatment, and then sent me on my way. I don t know what would ve happened had I not pulled into the lube that day and I m so glad I ll never have to find out. Thank you boys, I owe you my life.
Regina Patterson
5 months ago
The staff was amazing, made my headlights the clearest they have ever been. They also helped us diagnose a detached link with my sway bar. The service was fast, affordable, and everyone there was really kind.
Dani
4 months ago
Drove by here because we were out of state traveling and a warning light came on our dash. They were super helpful and informative, checked everything, topped all of our fluids off and sent us home safely! Highly recommend!! Super friendly staff! Nice clean location!
Tara Hunter
a year ago
Stopped by here on our way back to Indianapolis after our check engine light popped on during our family trip. They turned a stressful situation into a not so scary situation. Casey was wonderful, he took the time to explain everything to me and tell me what was needed and discuss the price and cost of everything. Morgan was incredibly helpful as well.I haven't really utilized a Jiffy Lube before and I'm happy to say I will be back and I hope that the location near our home is as good as this one was.
Tanisha Fuller
a year ago
I went in for an oil change and to fill diff fluid. I had Morgan as my tech. She is extremely knowledgeable and thorough. She let me know of other concerns when she was beneath my car. She also is very pleasant to work with. She has a positive attitude and will be a great asset to any company she works for.Service: Oil changeService: Oil change
Corinne Dabran
3 months ago
I was quoted 15-20 minutes for an oil change on the phone and ended up waiting over an hour for my service to be completed. Staff was friendly on the brightside.Edit: upon review of my receipt I noticed that they did a full check up on my car which I NEVER asked for. I asked for an oil change. It was the day before christmas eve and they absolutely wasted my time knowing I was from out of town.
Brenna Barber
4 months ago
Updating this a year later to say that the team at this location is still wonderful and does an awesome job!! Moved away to a different state but had to pop in to fix an oil leak while I was back in town, and I was in and out in 10 minutes! Wonderful place to get your car serviced!The team did a great job when I went in to get my oil changed a few weeks ago! Casey was friendly, and professional, and my car was serviced super quickly! Will definitely be back.Services: Air & cabin filter replacement, Oil change
Shandel M
a year ago
The staff at this location were super nice and they went above and beyond when they serviced my car. The service location was clean and I got to enjoy a complimentary coffee while I waited. I will definitely be back. Thankyou you Mason team. And a special thanks to Brittany and Shannon!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Patricia Aurand
4 months ago
I had an amazing experience at this location! Joe and Casey worked on getting my car maintenance done. They were up front about what they could and could not do and gave me the best price on the services they performed.
Eric Randall
10 months ago
Brittney and her crew at Jiffy Lube are awesome. Fast service, super friendly, extremely knowledgeable. Place is spotless and their customer service is top notch. 5 stars, will return!
Gina Marshall
5 months ago
UPDATE; 11/11. After last time s horrible experience the manager said I hope you give us another chance . Well we did and it was the SAME thing. One person working on Saturday. Waited over a hour and the same two people were in front of me and 5 people behind me. You just lost our family s business to the Valvoline in Lebanon. They were fully staffed and fast!!! 8/22 Not so Jiffy. The opened at 8 I got here at 8:18 1 customer here before me. Still waiting an hour and counting for them to pull the car in. Brought it here because I thought they'd be faster than the dealer. UghService: Oil change
chuck bosch
a month ago
Very informative took time to explain my options and followed through with excellent service in every way. Something that doesn'tgenerally take place these days. Very much appreciated!!!
Logen
5 months ago
Very happy with the service i received here. Casey really took the time to let me know what was needed for my car and took care of everything quickly.Service: Oil changeService: Oil change
Hannah Hautzinger
6 months ago
I ve been here twice now and they re awesome. Before they took my car in I was embarrassed with how I hadn t vacuumed and it was a mess. My oil change took a little longer than usual but to my surprise when I got into my car to leave, they had taken the time to vacuum it! They did not have to do that considering there were only two of them and they were a little busy, but as a courtesy they did and I appreciated it a ton. I didn t mind waiting especially since it was because they wanted to take an extra step to provide great service. Thank you!Service: Oil change
Jerry Mclendon
10 months ago
Stopped in to get my brakes done, Since I don t have the time to do them myself with all the hustle and bustle with the kids. Customer service was great and friendly and well mannered. Shannon did my brakes and got them done pretty quick. You could tell she knew what she doing and was very professional throughout the entire experience. Would definitely recommend them to anyone else that needs their vehicle looked at.Service: Brakes
shernay sawuthaji
2 months ago
Love this place. They have great customer service with very nice team. This is my go place for all my car problems.
Rajan Singh Deo
2 months ago
Joe was very friendly and told me what immediate replacement is needed and nothing extra which exactly I was looking for..he also grabbed me a coupon for first time visit..I will definitely continue coming over to Jiffy Lube
Kyle Haney
7 months ago
I recently decided to get my oil changed at this location, and I was blown away with the professional staff. The place initially caught my eye, while driving by, due to the overall clean conditions. My initial experience was so good, that I decided to get my brake job done there. Casey and his team, were extremely helpful, explaining things in full detail, and they didn't try to sell me services that I didn't need. I highly recommend giving your business to this Jiffy Lube. I know I will be back.