O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dale Madison
4 years ago
George is a nice guy but terrible assistant manager. He left six customer including myself standing waiting for over 45 minutes. This was the First time I tried the store, I order and paid for parts the day before. In and out no problem. Today bring lunch and dinner for the show. Boy was I wrong to think about switching stores and yet Not one mention or ask are you a veteran? Because we give a discount to veterans. They must not know time is MONEY. It was so bad that two of the customer put their stuff back on the shelf s and left. I know if I hadn t already paid for the parts I sure would have too. I think I will stick with the stores that know the value of a customer and their time. sad ! ! ! ! ! ! !

  Chris Dague
8 months ago
Every time I call this place no one answers I can sit out in the parking lot and no costumer there they won t pick up the phone this place really started to suck

  Shaun Miller
5 years ago
I brought in an alternator to get tested. George was very thorough and checked it for two different amp outputs since neither of us was sure what it was originally intended to produce. George was amiable and allowed me to watch and chat with him as he tested it. When my alternator was toast, George even went so far as to test my new remanufactured alternator I was purchasing for own peace of mind.I had a good time chatting and connecting with George. He was professional, polite, and hilarious to boot.Fantastic service. Direct and honest answers for any questions I had. I hope to have reason to use this store again.Thanks, George!

  Patricia Davidson
a year ago
O'Reilly Auto Parts is fairly new in Marysville. Consequently they knock themselves out trying to please the customer. I really appreciate that.

  Rachael Rose
6 years ago
George helped me today. He was very polite and took his time explaining things to me. He was also very thorough while he tested my battery and alternator. I will forever continue to shop at this store.

  Steven Crane
6 years ago
They had an oxygen sensor tap that I needed and no other auto stores near by had one.Very friendly and helpful service. When I called to ask about it, they actually went and got the tool first, then told me that they had it.I told them I would be there in 15 minutes, and they had it on the counter when I got there.

  David W. Davis
10 months ago
the associate that helped me was very knowledgeable and welcoming to the....keep up the good work guys!

  Carrie Warner
3 years ago
I love goin in there when Jeff and Dylan are working! But I'm not impressed with the guy by the name of Levi he is very stuck up and rude to his customers! But as long as Jeff and Dylan are there I'll go buy parts anytime! There fun and love having fun with there customers! In my opinion Jeff definitely should be lead mgn and Dylan should be his asst. But that's just me! Thank you for having Jeff and Dylan and even Eric there before he left I enjoy there help Everytime I go in there!

  Amy Bowers
a year ago
Customer service is horrible. Cashier is slow lazy and rude. To busy listening to football on the radio to wait on customers.

  Eric Moore
6 years ago
I may be biased because I work for a competetor, but I stopped in after a shift to try and get a part for my personal vehicle that my company couldn't get. As soon as I walked in the building they saw my uniform and then very rudly told me to leave and that they won't sell to me. I explained that it was not for my company it was for my personal vehicle. They appoligized but after they way I was treated just because I had on a work shirt from a competitor of theres, I politely declined the offer and told them that I wouldn't be back again. I live in a small(ish) town and most of the part store have a relationship with each other because not everyone has everything. But for a company to come to town and tear down building to build across the street from a store that has been here for nearly 20 years and then treat people the way I was treated, I will never shop at another O'Riley's Auto Parts in my life no matter if they are the only place to get a part or not.

  Tresa Minthorn
4 years ago
Very helpful and friendly. Replaced what we needed, offered suggestions to save money in the future..who does THAT anymore...Manager was awesome. Will choose this as my first place to go to. Thanks guys!!!

  Eric Murray
4 years ago
Friendly and helpful staff. They even offer to put the parts on your car right there, for instance a light bulb or wiper blades, parts like that. Don't think they would put a starter or brakes on your car.

  Jennifer Arnold
a year ago
These guys are experts. They are all very helpful. This is the only place I go.

  Doug Brooks
a year ago
No help from any employees when I tried to find parts. They were too busy playing around.

  Clinton Matlack
2 years ago
Becoming one of my favorite parts stores. Usually has just what I need in stock and staff is more than willing to help.

  dan walker
2 years ago
Rarely do they have what I'm looking for...they do offer to order it...but i wnt it now...not later, not tomorrow

  signdoc15
a year ago
They had what I needed for $25 less than Auto Zone and $40 less than Advance

  Hurstin Miller
2 years ago
They gentleman was very helpful and helped carry my items out to my truck

  Jim Herold
6 years ago
Just a good place to get the right part the first time. Knowledgeable staff who go out their way to help.

  Misty Travis
2 years ago
The Ol' man is pretty picky when it comes to his auto part stores. He keeps going back to O'Reilly's.

  Robert McLemore
4 years ago
Great staff .Very helpful but a little pricey compared to Auto Zone

  Angel Parrish
9 months ago
Great service, very informative.

  Tabitha Phillips
6 years ago
Worst customer service I've ever had from George. Would not warranty a lifetime warranty part that was 3 months old. Will never purchase anything from there again, will stick with auto zone.

  Tanner Thiessen
4 years ago
After several bad experiences with the manager I won't be going back. It's like the guy doesn't want customers.

  alice jennings
5 years ago
I really like this place I think they are much more reasonable than AutoZone

  Dawn Moore
5 years ago
We went there to purchase a car battery and the associates were very knowledgeable and helpful.

  Gary Carpenter
a year ago
Had my parts and nice guys

  Gam3r Gzus
2 years ago
Polite staff. Will do their best to help.

  Teena Sherwood
a year ago
Employees always ready to help.

  Nathan Nelson
2 years ago
Service , FriendlyYou call talk to someone about what you want and go get it prices are alright ..