Precision Auto Repair & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sondra LaPointe
2 months ago
Can t say enough about this repair shop! Helpful and understanding throughout a unique situation, as they took very good care of our car!! Thank you, Precision!!

  Kim Strong
a month ago
They were very affordable compared to the other 2 I called here in town. 5 mile tow was $75. The other 2, one was $116 & $179.

  Jackson Illig
4 months ago
Fantastic service, Jody was awesome and the mechanic was great. Hard to find good honest people, but these are them.

  susan everhart
3 months ago
I can't say enough good things about Precision! I've used them for over 20 years, and they always come through for us!!!

  Lindsay Armstrong
a year ago
My car just stopped working while I was driving home on 23. Eventually I got my car to Precision and they were amazing! So kind and helpful and made the repairs needed for thousands less than other places had quoted me. They provide excellent service and I have gone to them for repairs and oil changes ever since. I have never had a bad experience.Services: Engine repair, Oil change

  s cc
7 months ago
HONEST work at a fair price. 100% will be back. VERY helpful staff. Go and support this local shop!Service: TransmissionService: Transmission

  Jeff H.
a year ago
I have known Keith and Adam for approximately 25 years. Hands down 2 of the best top notch mechanics around. Honest, thorough, local, efficient, confidence in quality repair, and value, are just a few things that come to mind about this shop.

  Heavenly Saylor
a year ago
Keith and his team saved me and my family during a blizzard and -5 temperatures. We got stuck in a snow mound, causing snow to build up in the engine and leaving the car dead. Keith came back for us and even called in more support to finish the job. They were beyond friendly and went out of their way to give the best customer service I ve ever experienced. I can t thank Keith enough for his hard work and kind gesture.

  Linda Stanley
8 months ago
I've been using Precision Auto for years for different repairs on multiple cars, they always do a great job, not a long wait fir your vehicle and very reasonable price

  Jared Holmes
a year ago
Excellent experience with Precision! I needed to simply switch my plates out on my car and the job required additional attention from rusty screws. Isaac was able to address the issue quickly and was also professional and prompt! Thank you for getting me in Jody!

  Julie McNamara
a year ago
We LOVE Precision! We have used them for years, and they always take great care of our vehicles. Honest, dependable, and great communication every time!

  Rachelle Benner
10 months ago
I had my van towed by these people was given a quote. I gave the guy MY phone number. Now my van is done and they didn't call me, they called someone who doesn't even own the van.

  Brian Bender
a year ago
Everyone there experienced, has knowledge, and super accommodating. Jody is an amazing organizer, Adamn is A damn good mechanic. Hats off to Keith for running a great business.

  Rebecca Lemasters
5 years ago
I won't take my vehicles any where else. Keith and Jody are both awesome, and they make sure to get what needs to be done - done. The prices are by far the best. I trust Keith, and therefore trust his judgement in who he employs. Just an awesome place to do business. Make sure to call ahead if possible, because they're always busy (which should speak for itself in they're reputation).

  Abi E. E.
a year ago
Always amazing. The most honest car shop. I moved an hour away and still only go here for service. Once you find a good car shop you don't leave.

  Jon Trimbur
9 months ago
Tried to take my car there. And they don't know how to change head gaskets. How can you not do head gaskets? That's just crazy as popular as you are.Service: Vehicle InspectionService: Vehicle Inspection

  Brooke Pancake
2 years ago
I go here for all the things my usual mechanic doesn t have the equipment for!!! I have always had go service and the prices are fair. I have also used them to tow my cars after accidents and break downs! Very quick and they make things easy for the customer.

  RRH
4 years ago
I needed a new set of tires, so I scheduled an appointment with Precision Auto and I am VERY PLEASED with the price and professionalism I received. I had gotten estimates from several places around Marion before hand and was shocked at the prices of tires and all of the little extra things they wanted to sell me. I talked to a friend and he suggested Precision Auto . I actually did not know that precision sold tires or I would have gone there first. Anyway if someone ever needs tires or auto repair , I highly recommend Keith and his staff of trained techs.

  Jennifer McKean
3 months ago
They are the best body shop in Marion!

  Robert Gearhart II
2 years ago
I broke down on the side of the highway had my vehicle towed in and asked them to look at it. Told them I lost oil they were told not sure if the motor was damaged or not needed checked out and where I lost oil. When I called in they said they didn't think it was fixable that they tried starting it twice and the engine made noise. I asked if they added oil before they tried starting it. They told me no they didn't as oil and started it twice and the engine made a racket. I asked who in their right mind tries to start a vehicle that lost oil with out adding oil. Their technician told me that it would not do any damage to the engine starting it without oil. Who are they trying to snowball.

  Samantha Ohlemacher
4 years ago
They originally were going to town my vehicle some where but turns out my insurance company was having it towed to a business that did not exist and gave me the wrong address over an hour away from the actual business. They fixed my water pump, put on a new belt and topped off the radiator. Highly recommend as they did it rather fast around Christmas. Thanks everyone!

  Kay Heuser
7 years ago
Fell in love with this place at the first visit! The prices are great! The team is very quick and reliable! And they are HONEST!! I just can't stress that enough. They are awesome! I won't take my car anywhere else!

  Jessica White
5 years ago
Precision is the ONLY place my family has gone for at least 10 years. My mom, myself, and both my sisters. They are HONEST, FAIR and will tell you if they cant' fix something or if you can get it done better somewhere else. Keith and Jodi and Adam and the whole crew are GOOD people and actually care about keeping you safe and on the road.

  Tim Staup
6 months ago
Good shop,, Great customer service. 100%Service: Auto engine diagnosticService: Auto engine diagnostic

  Krista C
2 years ago
Not sure about working on cars, but they are a PAIN to deal with if your car gets impounded. They won't even let me clean the car out unless I sign OVER my title on the spot. Not sure if I can afford to get it in the near future, but they don't want to get "stuck with a car." Ummm don't you just apply for the title and actually make $ from that?? The woman that works here has one of THE worst attitudes in life I've ever seen. Seems like some illegal happenings to me. Country, rude, just a good ole boy network so stay far away if you contain melanin.

  gen mitch
4 years ago
Iv been taking my cars to precision since it was over off barnhart street. Iv always been treated very well. This is the only place I will take my car for repairs. Even in a pinch with a battery issue at the end of the day they quickly put in a new battery and I was on my way.

  Brianna Matrunick
5 years ago
Would not recommend I wouldn't even give it one star, I took my Saturn Vue in for a shaking problem when I give it gas. They told me it was my timing belt and a almost $2000 to fix, they said " it's a common thing we're seeing in Saturn's right now". Thankfully I have car insurance and only had to pay $800 out of pocket for it they also changed my spark plugs and wires. They have my car for almost 2 months, given my car insurance did take some time to come through, but out of those two months they only called me once to tell me the cost of the timing belt/problem of car any other time I had to call to find out the update on my car. Once I did finally pick up my car, soon as I got on the highway it immediately began to do the same shaking feeling I brought it in to the shop to begin with. I brought it back to the shop with and drove it with the mechanic, to Witch he looks at me and says " oh your transmission fluid just needs change easy $40 fix" to which I'm just dumbfounded did my timing belt even need changed? They flushed my transmission and change the fluid and it quit doing the shaking feeling, but at this point I'm livid and then I asked him if my time belt even need to be change. They told me when they drove my car in the beginning they could hardly drive it or get it to run which is a total lie. The only problem with my car was the shaking when given gas. I don't understand how if it was hardly drivable how I got the car from Ashley Ohio to Marion which is a 45-minute drive. When they first diagnose my car I went back to Marion brought it home with no problem had to save up the $2,000 and drove it back to their shop with no problem, but it was hardly drivable from them. Finally when I did get it back my check engine light was on two other lights were on the dash, the code for my check engine is telling me my first cylinder is misfiring which is your spark plugs and wires which they changed, and now my car when stopped at lights or stop signs has a terrible shakes/ shutters when idling which didn't do before I got it back from the shop. I'm very disappointed I wouldn't recommend or if you do take you car to precision auto get a second opinion before you commit to them because I lost out on $800 and a shity car that's still not fixed right.

  Mike LaBarge
a year ago
Best around, the ONLY shop we allow to work on our families vehicles. Locally Owned.Great all around shop, with helpful knowledgeable staff!!Honest, Reasonable, and they always stand behind their work.

  Shalem Loritsch
5 years ago
This auto shop has done quality work for me and my family and has very competitive prices. Highly recommend! Be sure to call in for an appointment; they are usually booked out for about a week in advance.

  Rhonda Holbrook
a year ago
Excellent service, customer service and alot cheaper than I expected! Very pleased and will do business again! Highly recommended!