Terry's Towing and Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tammy Hinkle
3 months ago
I had to be towed yesterday 12/23/23. Andrew from Terry's Towing came to the rescue. He was wonderful. He took his time getting my truck on his truck since the front driverside tire decided to lay down on the road. He was even patient getting it off at the mechanic's shop. I would give him 100 stars if I could. If I need towed again I would want him again. Merry Christmas and Happy New Year!!

  Shari Ma
3 months ago
We used Terry's Towing through our AAA membership. They provided us with prompt service, concise updates, adequate taxi service, and great conversation! Thank you Terry's Towing for helping us get our vehicle repaired and us safely back home.

  lace davidson
3 weeks ago
This is the only Terrys towing I can find was a white truck with yellow letters If I remember I forgot to ask the drivers name bc he had me go sit out of the cold while he handled my truck with extra care i had a tire go flat and off the rim. AaA called me a tow truck and he decided to take 2 other calls and passed me to Terrys towing. Glad he did the gentleman was courteous and handled my chevy truck like it was my baby. I and delivered it to taz tires An angel sent from above.

  Logan Hoover
2 months ago
The driver Codee Cole did an excellent and efficient job today for Terry's Towing! Highly recommended!

  Dawn Vesper
2 weeks ago
Eric arrived within minutes. Great help, tried to get my daughter s car running, no luck. Ended up towing it.

  Becky Eusey
3 months ago
On sunday, January 14th, called AAA for a tow. It was so cold out!!My driver, Chris, I believe his name was, showed up he was very professional and nice, despite the bitter cold weather and not having much heat in the tow truck.I highly recommend this towing company who have such wonderful employees!

  Benjamin Morgenstern
3 months ago
Our company called AAA Terry's came out with in 45 mins & took one of our company vehicles to Columbus Terry jr. Did a great job thank you

  ROBB BECK
5 months ago
Nice people. I was over an hour away when they towed my truck. They communicated with me on every step. I have a local store in the area. I will call them again when needed.

  4114me. channel
a week ago
Cody from Terry s towing was quick and polite. Really made a horrible situation better thanks Cody.

  Makala Moody
a month ago
A big shout out to Eric C. Thank you so much for coming out late a night and pulling our trucks out! You re the man dude!

  Teresa Nothacker
10 months ago
My daughters car broke down and the driver named Eric showed up quickly after we called and he went out of his way trying to make sure her car was loaded and towed without damaging anything on her car. ( she had lip kit that hung lower and scraped a little but it couldn't be helped and he did what he could to get it on the roll back without hurting it) So we want to put a huge shout out to Eric and say thank you for your help and Terry's towing you have great employee!

  Lois Huff
8 months ago
A big thank you to Calab for doing everything he could to get my car safely back home. He was very careful to not damage anything. He really cares. I recommend him for all your towing needs.

  Christina Cope
5 years ago
Can't say it was a pleasant way to meet. Icy roads but the guys did a great job.Ohio trooper called and there was confusion over payment for tow cost@$150 but was cleared up after talking to AAA.Everytime a law enforcement officer calls for a tow instead of allowing the person call, it's a problem. But they insist Pair of Oakley sunglasses came up missing but not sure which tow company is responsible since another came for the car from here after reporting to insurance.

  Alex Shaffner
7 months ago
Would do 0/5. Refused to take my sisters car home because she only had a card and didn't have cash on hand, took it to their storage lot and racked up $600 dollars in fees before it was taken to Milliron. Just thieves looking to get everything they can from you, don't use them

  SMJ Alt
a year ago
I had a flat tire at 7:00 a.m. Saturday morning. AAA dispatched Terry's Towing. A super nice guy showed up within 20 minutes in 11-degree weather with a smile, made quick work of changing the tire (10 minutes max) and I was on my way. This service is a lifesaver for an elderly female like me! Highly Recommend Terry's!

  Brad Brewer
4 months ago
They did exactly what I called them for with a wonderful price.

  Lori Backus
2 years ago
Terry's towed my vehicle on a AAA call after responding to my call for car not starting. They were unable to get me started, but got me to a garage that was open on a Saturday, and waited with me until it was clear that's where I wanted to stay. Thanks, guys, for your professionalism and compassion for a out-of-state traveler. The garage was able to help me, and I made it home that night.

  Kendel Browning
2 years ago
They were quick and to the point. I had to go to the actual building and get a receipt to turn into my warranty company. They wrote me a receipt and I was on my way. Personally, I had a good experience with the overall tow. I don t think females should ever go to the building alone as there were many men around and the environment could feel somewhat uncomfortable.

  Alyssa Johnson
2 weeks ago
Fastest road side assistance very polite and helpful!

  Aaron Carsner
a year ago
Fast, friendly and very reliable! Thanks so much for your service!

  Kai
2 years ago
Had to get a tow due to transmission issues, and Carl with Terry's Towing was amazing! Went above and beyond! He even confirmed the problem diagnosis, and let us see what/where it was at, as well as some easy options we could follow up on to fix. Wonderful experience for such a rough turn in the day, and will definitely recommend and use them again (if needed) in the future!Service: Transmission

  Kim Rittenhouse
2 years ago
AAA sent Terry s Towing to us when our Diesel Excursion had turbo problems while towing a car hauler full of furniture for our son who s in the military. They came within an hour, so we were grateful not to be stranded too long.They were not equipped to tow the trailer but referred us to another towing company (who did not answer their phone or return voicemail even though they were supposed to be a 24 hour operation) . But Terry s did get our Excursion to the location we needed it to go to and it was left in a safe condition. Thankfully we had a son-in-law who could come pick my husband up because the driver wouldn t let him ride in the cab (due to Covid-19).

  Leigh M
3 years ago
My teen daughter broke down and the police called this towing company to tow her. She said the tow driver was extremely rude. She was trying to retrieve items from her car and he said she could take them out later? Not sure if he wanted her to climb on the back of the truck and retrieve them there or for her to walk 10 miles to the place where we having it repaired ? Just extremely rude.My husband arrived & paid for the tow. We have AAA but apparently the police did not want to wait and called this place! The AAA is in my name so in order to receive a refund we would need the receipt in my name. My husband called them to see if they could do this and they wouldn't help us out! We will push our car next time and wait for hours if need be not to deal with this company!

  Victoria Hicks
2 years ago
I have used AAA quite a bit over the last 3 years and they always send this company. They respond really fast and always help me out. Today it was responding to a call within 15 minutes and getting me out of a snow bank!! Thank you!

  Dai Parsons
10 years ago
If you ever need a Tow in or near Mansfield, I highly recommend Terry's! My nephew broke down on I-71, three hours from home, on Superbowl Sunday, of all days. Of all the places we tried calling, only a few answered and those who did brushed us off, or were little to no help, until we called Terry's. The dispatcher was a delightful lady, who was very polite and extremely helpful. We had been told the driver would be 45 minutes to an hour to get to him, but got there quicker. We are extremely pleased with the care, kindness and service we received from Terry's.

  Dave Miller
2 years ago
My truck was towed there after a wreck, and they said they could do the repairs in their body shop. After a week, I was told they were waiting on approval of the estimate. I gave my approval, insurance called and gave their approval. Two weeks after the accident, same thing: approval needed, and approvals given. Now they say that they do not do repairs there, and they only hold vehicles until taken to other shops. Over two weeks of getting the run-around so they can rack up storage fees. Highly discourage use of their services.

  Jaynell Billard
2 years ago
If anyone needs a tow Terry's Towing is the BEST. They are very experienced, a very great attitude and to me they are reasonably in price. I have them in my phone contacts. Thank you so much, and may you continue to be very blessed.

  Therese Backowski
5 years ago
When the tow driver came to pick up my car, I told him I wanted to pay him first. He said that he would wait until he had the car on the truck. I thought that a little odd, but agreed. When he had my car on the truck and I handed him my credit card, he informed me that they don't take credit cards! So, I had no choice but to pay him with a check. The dispatcher should have told me that when she told me how much the tow would be. I can only guess about why they were so deceptive. I won't use them again.

  D B
3 years ago
Had my van towed multiple times and they showed up before AAA said they would. Drivers are professional and prompt. They risk their lives on the side of the road. They deserve raises. Keep up the good work !

  Stacey Jones
5 years ago
Had to leave a 1 star. If I could I wouldn t leave any stars. I called AAA at 4:55, was told they be 65 mins. I turned a timer on for 30mins to go off for me to start heading to the location of my vehicle.(note I live 10mins away from the site my car was at)Got a phone call at 5:18 stating they were 60 mins away. I was like weird, but okay! Left when my buzzer went off. On my way to the site, I get a call from AAA stating my truck was there but I wasn t. I said to the lady, arent they suppose to call me and she said they did. I said, nope never got a call. And she s like well you ll have to cal out service again and request a new tow cause you wasn t there. So I called AAA at 6, got a text at 6:07 saying my service be there I. 65mins. I waited at the location for 60mins and got a text saying they wouldn t arrive till 7:59. I was pretty upset so I called Terry s to ask them if this was accurate. The dispatcher went off on me and said it was my fault. She proceeded to tell me he waited 20mins when I know he didn t cause I was half way there when he arrived and like I said, I lived 10mins away. She then told me she called me three times and I told the dispatcher I never received no a call, and she then flipped out on me,raising her voice at me. She legit made me cry I was so upset with how she treated me. The guy who came and got my car was nice but when he dropped it off at the site he left it half way in the road so I had to get my friends help me manually push it into a spot. Rudest company ever. I don t recommend to anyone. AAA will be hearing a few choice words tomorrow on this company they provided me.