Mike's Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chad Berry
3 months ago
I bought a car off Mike a few months ago. Great vehicle at a super great price. Mike was super easy to deal with. Don t bother going anywhere else for a used car, just go to Mike s. They will take excellent care of you.

  Tisha Tisha-N- Aaron Dininger
a year ago
Where do I start? THIS IS LITERALLY THE BEST CAR LOT IN MANSFIELD OHIO AND SURROUNDING AREAS! 30 MILES OUT! We bought A Mercury Mariner from here And Randy mentioned he was going to look at the K frame and make sure it was OK! It wasn't and they put a brand new one matter of fact they replaced the whole front end! To guarantee it was safe! I've bought 25 cars in my life and I've never delt with a better lot! If your looking for a safe car at a good price go here and buy it! You won't regret it! They also give you a 30 day Warrenty NO OTHER LOTS GIVE ANY!

  Garrett McCutcheon
a month ago
Update: 3.19.24: I wanted to give an update on this review to make more aware. I too this to get new shocks and struts put on the front and back but after further review from the shop it cannot be done because it's rusting out. I have been informed this vehicle is not safe to drive.----------------I wouldn't leave a review for a used car but this one has been absolutely terrible.Bought a 2007 Jeep Compass from here early 2022. It started off bad and I should have known from there. When I went to take it home I had to go back with it because the transmission started having issues. They replaced a sensor and everything seemed to be better, I accepted there word on it. Only a few months in I was driving and the left rear wheel hub came apart. Luckily it didn't come flying off and cause a huge accident. When replacing the hub we then realized the tires where ribbing on the inside of the wheels in the back causing the tires to come apart. I took it in to get 4 new tires and an alignment. Come to find out the alignment screws or what they are all seized up and will cost quite a bit to change out. I have been through 6 tires on this thing even with rotations due to not being able to do an alignment. After the wheel hub issue we found it needed a new belt, as we were changing the belt we found it needed a new AC compressor which caused the issue with the belt loosening. On top of that the Jeep is sputtering and sometimes will not go. I was told it needs a new catalytic system and that will cost around $2,000 they said.Something I just found out last week as well from a body shop worker is that this has been in an accident and I was not made aware. The back passenger side panel has been replaced.I know this is a used vehicle but I have nothing but issues with this Jeep. I have never had an issue with buying a used car until this one. The reason I bought from Mikes Auto Center is because everyone just said how great of a guy he was and how he would make things right. I hope they don't do this to someone else.

  Brandon P
4 months ago
An excellent place to get a used vehicle, highly recommended! Friendly, knowledgeable & attentive staff. I would definitely return for another used vehicle purchase.

  Jason Kline
2 years ago
They were very helpful and accommodating. Not only did they work around my schedule for test drives they worked around some scheduling stuff so we could get paperwork signed. They were a pleasure every time I had to speak with anyone there!!! We love our Buick!!

  Theresa
7 months ago
I just wanted to post about how amazing they all are at Mikes. I purchased a suv there a year ago and am very happy with my vehicle. I have been back there also for oil changes and other repairs and they were very efficient and affordable. Mike is very good to his customers! The members of his staff are really hard workers as well. Thank you guys!!

  Lenny Schrank
11 months ago
We bought a 2016 Colorado from Mike's. We live out of town and Randy was kind enough to work around our schedule. Randy was great to deal with. Put us at ease through the buying experience. Truck was fairly priced and we've been driving it for several weeks with no issues. They continue to communicate with us on an open issue which I greatly appreciate. I would highly recommend doing business with Mike's. I would buy another vehicle from them.

  Kyle Gilton
5 months ago
Went here for Auto Repair. Car runs great now. The mechanic did an amazing job. The owner was friendly, polite & kept me informed.

  Qyri Fraker
8 months ago
I normally don t leave bad reviews for small businesses. But I offered to buy a car from here and they turned me away. I ve worked in customer service for the last eight years and typically when somebody wants to buy something from you, you don t turn them away. I told the guy I could be there in 20 minutes to buy the car and he said sorry I have to leave in 15 minutes. How do you turn away a big sale like that?

  Bryan Stebelton
a year ago
Bought my 2012 Chevy Cruze here in June 2022, car is still running great, price was fantastic for the condition of the car.At the time of purchase I was told that the air conditioner needed to be charged and that they would take care of it for us, thought it was just a sales pitch but they actually made good on it and charged it for me a couple of weeks after I bought it, at no cost as promised.They're good on their word and seem to treat customers fairly and respectfully. From my experience, I would definitely recommend Mike's to anyone looking to buy a car.

  Amber Michel
a year ago
I purchased my vehicle from Mikes Auto! They have been awesome and friendly. Anytime I needed something looked at or done they were able to squeeze me in on a timely matter! I love my ford flex!!!! Great place!!!Service: Auto maintenanceService: Auto maintenance

  Taylor Evans
4 years ago
Great car buying experience here at Mikes Auto Center! All in one day we were able to test drive and purchase our new used car. Great staff and fast service. They want to do good by you, the customer. The day after we purchased our car we noticed a headlight out on the vehicle. We were unsure if it was like that when we purchased it or if it blew while driving around that 1st night, but they got me in that very same day within hours and they replaced the bulb for us free of charge. Fast and easy! Very nice professional staff willing to help. Thanks for the great deal and service Mikes Auto Center!

  ted vail
a year ago
I have dealt with Mike's auto center for 13 years years and they have been wonderful. Straightforward good cars great prices. No complaints at all I trust him with my lifeService: General repairs & maintenanceService: General repairs & maintenance

  Shantana Polk
a year ago
My husband went to Mike's auto shop to find our daughter a car for her 16th birthday. Chante was awesome to work with! She made sure that she was able to help us out by finding the right car for our daughter. The process for the paperwork was smooth sailing. Mike's auto service and team are great!

  Colin Case
8 months ago
Great place, awesome people, even better cars. Would purchase a car from them again and again. Randy was a awesome guy when talking to about the cars they had and test drives.

  Emily Savage
4 years ago
Mike's Auto Center is amazing! My family and I were passing through the area on vacation when our check engine light started flashing and the car started shaking. They were the nearest auto repair, so we limped our car there. Their service was definitely a bright spot. They got us right in. Their work was fast and thorough. Because of them, we were able to get home safely that same day. Please give them your business. They will treat you right!

  Billy Harden
5 years ago
When I bought my 2008 Saturn Outlook here I was thrilled with the service I received. They were fair on the price and made the entire process hassle free. When something came up with my car I decided to have them work on the vehicle. The entire process has been amazing. I received frequent phone calls keeping me informed on parts required, and what it would cost me! I'm really impressed with the service I've received, and I'll definitely be bringing my car back here for future repairs. If you're looking to buy a car, or have work done on yours, I'd highly recommend Mike's Auto Center.

  Sherrie Washington
3 years ago
I recently purchased the 2015 Crosstrek and I waited a month to post my review. I am very pleased with the whole transaction. Shante was a pleasure to work with. She went above and beyond what I felt was her responsibility. I was also impressed with Mike because when I picked up my car he noticed the fog light was out, ( I wouldn't have noticed that) and he said to bring it back so he can fix that fog light. I highly recommend them. I feel they can be trusted and that is something that is hard to find these days.

  Greg Banks
2 years ago
Seems that this business is on the up and up he has quality vehicles and decent price going with them.Chante is very helpful as well. We bought a Chevy traverse AWD from them and I gotta say they did an excellent job with us . Again not enough can be said about Chante she is so wonderful to work with. I recommend this business to anyone.

  Rachel Martin
3 years ago
We bought a 2012 Chevy Express from him for his asking price of 4,000 with the 500 off for his Black Friday sale and within 3 hours and under 50 miles after driving it the alternator locked up and broke belts. He s not willing to fix it unless we buy the parts and have it towed to him. He was contacted well within the 72 hours after purchasing this vehicle. Not a very professional business man. He told us everything had been fixed and the vehicle ran great. It ran fine for the first 50 miles then locked up and will no longer run.

  Chris Patrick
5 years ago
Great service! I was traveling through on I-71 from Tennessee and had car trouble. I found Mikes Auto online and hoped for a good experience. He took my truck right in and personally got the parts to get me back on the road quick. While I was waiting there many people were coming in for various services and each one was greeted with a smile. Mike is genuinely a very nice guy! If you are traveling through or are from the area don't hesitate to let Mike take a look under the hood for you.

  Nicholas Crider
a year ago
I recently bought 2019 Hyundai Kona SEL. Let me start this with: I absolutely loved doing business here and for as long as their open I will continue to buy my vehicles here.Everyone was not just polite but enjoyable. If you know the difference, you understand the importance. I had a great time talking, waiting and buying. I never, not once felt like I was being rushed, being ignored, or being given a hard time. 10/10 recommend buying here.On the flipside, they are a bit hard to reach on the phone. But! Having been at the dealership for a couple hours across multiple days, they'll tell you and I'll confirm it, just like most places on post covid world, their understaffed and I completely understand. Be patient with them and from my experience they will be awesome to you!Thanks guys! I'm loving the Kona.

  Ashley Miller
5 years ago
This dealership is a gem! Recently purchased a 2017 Toyota Corolla and I was given all the necessary information as a first time car buyer to get the process handled from financing to maintenance! The team is very informative and patient, making me very comfortable with my experience. They worked around some hurdles I had in the initial purchase and were quick to help me find solutions! They truly care about their customers and satisfaction! I would recommend this company to anyone looking for repairs and interested in purchasing a quality presented vehicle and unbelievably reasonable prices! Thank you for going above and beyond to make sure I was comfortable and completely satisfied. Truly, a rare gem than I have already recommended to some friends!

  Hunter Adams
4 years ago
Was on my way from Columbus to Cleveland and my Car started misfiring... Just a situation nobody wants to deal with on a quick road trip. The whole staff was very friendly (which is kinda hard to find in this industry at times) and Mike was more than helpful. Got me back on track unbelievably fast and a was a great overall experience. If I ever have the chance to send friends there I m taking it.

  Brad Taylor
2 years ago
Chant� is the best! I bought a car from Mike and he fixed most of the items we agreed upon before purchase. There was a chip in the window that was not there when I test drove the car that I am still planning to get fixed by Mike and his Auto repair along with an extra key that was promised but if they come through I will up this grade an extra star! :-) unfortunately I'm going to lower this to a three-star because they did not come through on the key and I paid $85 cost to get a new one programmed nor did they agree to pay all of the window chip but only 50%. And their guy can't fix the window chip they want $200 for a new windshield. Bottom line get it in writing. Disappointed.

  Steve McCullough
2 years ago
Drove a long way to make a car purchase but after making an offer I was basically waved off. Thanks for coming! A 500 dollar difference on a rebuilt title car? Don't bother, lots of people selling rebuilt title cars at reasonable prices out there

  Edin Sanchez
a year ago
I bought a van from Mike s and had an amazing experience. They were so patient and helpful with all my questions. I m very happy with my purchase.

  Charlene Eder
4 years ago
Although their schedule was booked solid, Mike s mechanics squeezed us in and repaired our van. On top of this, they also charged us an extremely reasonable service charge!Thank you for being more than fair and accommodating!!We highly recommend you and your service to others!Mike and Charlene Eder

  Creigh Dearth
5 years ago
My niece just bought a car for Mike's auto. I made her go there because I know they are fair it will work with you on anything. They sold her a beautiful car for very low monthly payments. This car should last many years I'm very happy she is ecstatic. 5 stars Mike's auto

  Ace Fuqua
7 years ago
Great service!!! I was passing through on my way to Alabama when my truck broke down and left me stranded. These guys were fair and honest with me even stayed late on Friday afternoon and got me back on the road. Definitely suggest using these guys quality work and quality service at a fair price.