Steve & Jerry's Auto Service, and Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Leonard Cifelli
6 months ago
Took my F-150 in to get the oil changed and tires checked. They did a great job in a timely manner. I made an appointment for my other vehicle. Very friendly and accommodating.

  Elizabeth Kuson
3 weeks ago
Excellent, friendly, affordable and timely service every time. My dad and I both get our vehicles serviced here, have been for years and plan to keep coming back.

  April Davis
6 months ago
My hubby likes to go here but everytime we have taken our cars . One thing is repaired and a week later something unrelated is going bad. I had brakes done that had to be replaced less than a year later. It wasn't from wear and tear!

  Cassandra Stacey
2 months ago
They were AMAZING I hit a pothole on middle ridge Rd in Madison and blew 2 tires,they got me in immediately & with the friendliest customer service ever,thank you

  Tim Sizemore
2 years ago
When ibhad stopped at a traffic light and then took off I commented on the truck next to us needing a new exhaust then I realized I was the one that sounded like a race car. I was able to get my exhaust fixed quickly at Steve & Jerry's. They always do great work. I have also had my brakes done by them too.

  Kevin Zilke
8 months ago
This shop has been servicing vehicles for me both professionally and personally for many years. Today one of my commercial fleet was down with a tire issue and Bob and Sandy made it happen first thing to get him back on the road. Being in the service business means.. no truck.. no business.. I highly recommend this company and appreciate the priority service that they have provided once again!!Service: Tires

  J P
a year ago
I highly recommend them! They are WONDERFUL!! Before I was going out of town, I scheduled to have my car checked out for the long drive at Steve & Jerry's. Coincidently, the battery in my hybrid died in our driveway the day before the appointment. Although they were booked up, Sandy who works there, knowing of my upcoming trip, squeezed me in so that I could stay on schedule. They were able to get a replacement battery, checked the car and tires, and I was able to leave on time. Thank you!!Services: General repairs & maintenance, Battery

  Gladys Kusko
5 months ago
I had ordered a dozen pads for my move. I was told the woman never even read my reservation until after I arrived to pick up my truck. She was very rude. I will never go there again.

  Katie Morris
11 months ago
Highly, Highly recommended!!!!!!! We were going on a family trip from another state and our car had an issue. We stopped at their shop and they looked at our car right away. They fixed the loose wheel bearing and took the car for a test drive to make sure it was 100%. Amazing family and shop!! If I lived in the area that would be the only place I would trust and go too!

  Debbie Warner
a year ago
They did brakes for me one time and I was very happy with them. About 4 years later, needed brakes again so I went to them again. This time they did the brake job, front and rear rotors and pads, which I supplied, . 9 months later ,and 3000 miles I need brakes again. When I had someone else do the job, the rear passenger pad was metal to metal. I looked at my receipt and they charged me for front brakes which I supplied. They just lost a customerService: Auto brake replacement

  Pvt. lunchbox
a year ago
Steve was able to get me in 2 days early for a issue I needed addressed asap. I m happy he was able to help my f150 out with its issues. You guys rock

  Ryerson55beast 55
9 months ago
Was on our way to Nashville when we had a tire issue. We were coming from canada and was refered to steve and jerry from a local lady at mc donalds. They were able to get us in right away and got the tire fixed. The staff was amazing and a great price. We were back on the road very quickly and made it where we had to be on time. Thank you so muchService: Tires

  Will Macluvinn
2 years ago
I have used many automotive repair places around Northeast Ohio and I can tell you that Steve and Jerry's is the best place around. Everyone employed here is very professional and they never seem to stop working. I had an appointment on Thursday and I got there early. The mechanic immediately got started on the vehicle and replaced a part and had another issue already resolved. This mechanic came to me with the issue and told me what needed to be replaced and how much about it will cost.While I was waiting for the new part from the auto parts store, I witnessed all employees working hard to fix cars. No one was smoking or eating. No one was on a phone or on a computer. They were working as a successful business should be. Very outstanding business.Steve and Jerry's is better then the Dealerships that I have used around this area.If you want your vehicle done right, I would suggest you use Steve and Jerry's.Service: General repairs & maintenance

  Steven Merriman
2 years ago
I called on a Saturday because I desperately need new tires on my car. Sandy (who is such a sweet soul) quoted & ordered the tires for me. They arrived two days later and were installed. They even checked my brakes, rotars, and tie rods to make sure everything else was in working order. Absolutely amazing service! Will definitely be returning for all my tire & mechanical needs!!!

  Angie Angiedee D
6 months ago
Very nice and good work. Reasonably priced but takes a long time to get an appointment

  Karey Drum
3 years ago
These folks are the best! Bob helped me out tremendously when i had to get my husbands truck fixed up and even gave me some really good advice. Sandy is absolutely wonderful and very helpful as well, love talking to her when i get the chance. I highly recommend coming here for any work. Not to mention i find their pricing not nearly as bad as other competitors when it comes to repairs and other services.Services: Tires, General repairs & maintenance

  Jeffrey Phillips
a year ago
I needed snow tires for my car and not having much luck at other tire places, I went to Steve & Jerry's and was able to get, what I consider to be some pretty aggressive snow tires, at a fair price and they had it done in less than an hour!! I'm very happy with my purchase and the service!

  Franken Pine
a year ago
xcellent service!I've brought my 2000 ford f150 to them a few times. they went above and beyond what we originally thought the issues were by repairing and forewarning me of future service needs.trustful and dependable and respectful. Steve and Jerry's is my family's go to mechanic in Madison.

  Matthew Klinger
3 years ago
Extremely happy with Steve & Jerry's. Serpentine belt was screaming and needed some help replacing and diagnosing to make sure my pulleys weren't on their way out too.Of the 5 places I called to see if they could look at this while I waited, Steve & Jerry's (Bob) was the only one that called me back.I entered the shop (all folks had masks and the store was VERY clean... little things like that are important to me), and Bob whom I spoke with on the phone saw my truck and relayed our discussion back to me immediately after I said "hi".They took my truck in the bay before I could sit down. Short while later Bob came out and let me know that pulleys are good and belt is bad. Quoted price for the belt and also gave my truck a walk-through underneath as I said I may be hearing some knocking in the back.There was evidence that my rear axel was leaking at some point though the technician checked the fluid and surmised it wasn't leaking anymore. With that all worked out, I paid my bill and was on my way... totally silent starts once again.I'll be taking both our vehicles here from now on. Couldn't be happier.Service: General repairs & maintenance

  Brandon Bukk
a year ago
I've only had work done on my car's tires and they were cheaper than Walmart and they did a good job. I will return to them again for my future needs and recommend them 100%

  Adam Oxley
3 years ago
Told me that they would replace a part (that was covered under my premium extended warranty), decided not to and wanted to charge me labor for a "fix" that didn't last a day! They did reverse the charge but were very rude about it. I noticed that they replied to a another negative review that they had no record of them. FYI they delete your records if they are upset with you. I had my Honda repaired there previously and now there is a recall and I could be reimbursed but they told me they deleted my records. Even though my last interaction was less than a year ago.Services: Electrical repair, General repairs & maintenance

  Elias Coss
3 years ago
Bob and Sandy are first class people and business owners. They have ALWAYS taken care of vehicle repairs in a very timely manner and at a minimal cost compared to other repair shops. I highly recommend Steve and Jerry s for your vehicle repairs and general maintenance.Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Dan H
4 years ago
I stopped in this morning for some service and was shocked at how clean the shop was and the owners are super friendly. I was getting new tires and they found a stripped lug nut. This was no hurdle for this group of pros! Thank you, I will defiantly come back again when my car needs more ervice. Since i own a VW that could be sooner then I think .

  Richard Gossett
3 years ago
Great prices great people I don t trust a lot of people working on my cars but these guys earned my trust. Will never take my cars anywhere else. I would recommend Steve and Jerry s to anyone. Super clean and respectful.

  Cindi Shreve
3 years ago
Bob and Rob are awesome..my single mother daughter had power steering issues..they quoted me fai price..they then saw her ball joint was seriously dangerous. They sent me a video to prove it. They were concerned about her safteand that of my 5 year old granddaughter. Amazing company.Sandy who answers the phones was the sweetest perso I have ever spoken to..this place is amazingServices: Steering & suspension repair, General repairs & maintenance

  Darlene Lemerise
a year ago
I have had been having trouble with my wheel bearings and didn t have an appointment and was afraid to drive my car and he got me in asap that same day and I had to have it back asap and he did steve and Jerry s is the best bob is greatand I love sandy and Rebecca they are so sweet and kind and professional great place to take your carServices: Wiper blade installation, Auto brake replacement, Oil change

  eSchoolCLE Cynthia Sikon Williams
4 years ago
Steve and Jerry s is a first class car shop! Best people best prices best services I have ever found in car repairs and maintenance! I refer all my friends and students to them! Five Star operation !

  Bill Medvec
3 years ago
Good Ole Steve and Jerry's. This place has been around forever and they do great work. When I was younger if I ever broke something on my truck I'd take it here and he would help me out so I didn't hey yelled at by dad haha.

  valerie armstrong
3 years ago
This place is amazing, Bob is great, he can figure out the problem and fix it in no time. He also charges fairly, never been ripped off, he is a genuine honest guy. I'm a customer for life

  2 Twisted Cycles
3 years ago
Job was not completed properly, when asked to complete the job properly or to refund partial payment, was treated very poorly and unprofessional! Recipet does not reflect all information of work or hourly rate.It does say 1 year warranty on labor, to witch was not honored even 10 minutes from leaving their place of business. To witch I broke down. Poor service, poor quality...