Parts Authority

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Thurman
8 months ago
Don't let the grit and grime of the place put you off. This place is a Godsend and they got it where it counts. Service is great,prices are second to none and the staff is very knowledgeable. It is car guy and technician heaven!

  Cloie Lang
5 months ago
Had everything I needed at a great price

  Perry Delfino
4 months ago
Everyone kind and courteous ! I like the place !

  Richard Sutton
6 months ago
Great place with great prices. Never had an issue with them

  Julia Castro
5 months ago
Excellent service and great price

  Erika M
10 months ago
I have been buying parts from this company for years. Rick has always been a delight to work with and he makes sure I get exactly what I need on each and every order.

  Nino Brown
10 months ago
They sold me a faulty camshaft sensor and wouldn t let me return it. This place is shady. I do not recommend you shop here.

  Henry Howes
7 months ago
Best deals in our area. Staff is super helpful

  Lotoya Tomlin
2 years ago
I delivered a load there earlier with a 53 ft trailer. I was very nervous once I found out that a trailer that size has never delivered there before. The 2nd shift manager David and his associates did an excellent job unloading me quickly. They also took the time to guide me out of there safely which I highly appreciated. Thank you guys once again!

  Andrew Arndt
2 years ago
I used to like this place till about 6 months I got a part then another bad part ! Well that wasn t what pushed me away ! I buy thousands of dollars of parts here each year ! I called today to get a price spike with rick ! He wasn t happy to know I was gonna price match then ! Well 20 mins later they told autozone that they can t even get the parts after telling me 28 each and ten for shipping ! Well I call back get rick again he has a total attitude about about them not getting the sale ! Ended up talking to a chase ! Same thing not helpful! He is supposed to be the boss of this place ! Long story short them making 3 bucks off of brake hoses is costing them a customer!

  Caryn Lauderdale
10 months ago
Alwats shop her for my car part needs. Fast service . Decent pricing. Good customer service. Always has my parts in stock

  Edward Rosario
2 years ago
Very friendly staff. They helped me find what I was looking for fast. Prices are great too! Before you buy anywhere else,try these people first.

  Victor Blakely
a year ago
I purchase a alternator. They gave me a great price along with a lifetime warranty. I took back the old alternator & recieve my core charge back. The staff were very friendly.

  Erica Hughes
5 years ago
Cheapest place that I have come across. I am always looking around for parts for work and they always seem to beat other prices sometimes by hundreds of dollars. They deliver quickly and if they don't have something they get it in the next morning if not that day. The people that work there are very helpful and professional. They will always have my business.

  Durrell Adams
4 months ago
Been waiting over a month for my refund

  philip sipe
8 months ago
Always have what I need at a great price. Thanks guys

  Zachary Jude
6 months ago
Good place get parts good prices

  Mike Tudor
2 years ago
They sold the wrong part and went to bring it back to get the core charge back to try to recoup from buying 2 parts from 2 separate places and that's when I'm told I need the box when I bought it they said bring the part and receipt so that's what I did I was warned about buying parts from this place but I thought hey they been in business for how long they have to be good but NO I was wrong never again

  Pablo
11 months ago
Excellent and Professional Service. Especially to Veterans. Thank's for the discount you guys give to us!!!!!

  Chad D
5 years ago
Saved 30 bucks x 2 on strut assemblys and i showed up on friday at 5 till close and they got me together. Staff seemed friendly and helpful. Store looked clean and in order. No reason not to shop here all the time.

  Russ Hazel
5 years ago
Prices good. Service is very slow. Always serve commercial accounts first while regular customers wait forever. I bought an oil change kit and sat there for 45 mins. Brake pads 30 mins. Just qlmost not worth it.

  Julian Salas
4 years ago
Theres two cashiers in front and the old one is absolutely horrific. I went in to pick up a set of rotors and pads and she talked to me like absolute trash. Does this place require any kind of customer service skills? I have been here 3 times and had the same issue with this lady being awful

  Michael Thomas
5 years ago
Former employed by them easy work lots of hours I enjoyed it for most but safety is not one of their strong points and also don't expected a raise right away even after a year of service

  Santos Pa
4 years ago
I just went there yesterday and asked the skinny blonde lady with glasses and yellow teeth for a car part, she seemed to not know she worked at a auto part store she had no idea what I was talking about they probably need to hire people that have experience on cars or understand customer service instead she order the wrong part and now I have to wait to fix my car. The lady had a terrible attitude like if she didn't care in detailed what I was looking for but that would be the last time I go there for sure lost a customer. I'll be taking my business to AUTO ZONE QUALITY OVER QUANTITY... I DONT HAVE TIME TO WASTE OR DEAL WITH MASTER LEVEL PROCRASTINATORS...

  Roy Schneider II
6 months ago
Picked up window motor right part... Right price. Thanks

  Millie Esteras
2 years ago
I went to buy a new battery for my car, and Steve was really nice. Actually, the customer service is excellent. Thank you so much.

  Kenny Santiago Marrero
5 years ago
Unfortunately cheap parts that don't seem to last .The part wasn't for me but a friend and I was appalled by the attitude and time of waiting...I recommend AutoZone or any other auto parts store who actually carry manufacturing warranties and back up the parts. The rudeness of a few there overshadow the good people there. I recommend pay a little more and come out satisfied with a person who enjoys there job bonus is a guarantee warranty through autozone or advanced auto parts ..

  Kloud IX
5 years ago
Always fast and friendly. They do keep telling me to call before and make sure they have the items in stock. I keep just going in...

  Alexander Morehart
a year ago
Great source for local automotive parts. Great staff and the best price in town!

  doug balmert
5 years ago
The prices are great.. But customer service is really bad...associates just standing around on their phones ..waited 30 min for them j st to get my parts