Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jon Minnich
2 months ago
By far the worst experience, a simple oil change and they manage to somehow mess up my thermostat leading to cooling fan staying on even when engine is off.... how can you mess something up that you don't even work on?Now having to deal with whatever the claim service they send you to, just to see whether or not I'm gonna be stuck paying for their mess up.Also Donna the Coach for the area has to be the most mechanically oblivious person I've ever had the misfortune to meet.Should maybe hire people that actually know what car parts are called.

  Maurtic
7 months ago
They have a good team and great services, especially restorations for headlights. I also bought a good pair of tires Dextero.

  Amy Garringer
2 months ago
I liked the set up, not overly crowded. Everything was clean and neat and the people were pleasant.

  Trey Heier
7 months ago
Very poor service by both bay manager and auto care coach. the coach is completely oblivious and knows absolutely nothing about cars. most of the technicians are good people but lead by the worst leaders. the managers will easily let you cuss out their staff and say nothing. i feel bad for those technicians.Service: Oil changeService: Oil change

  Mike Minjock
a year ago
First time using this Walmart automotive. Needed a taillight replaced. Waited over an hour to get it serviced. Technician came out and told me that the taillight was fine and there was a wiring issue and he couldn t help. Took it across the street to another mechanic. Turns out the taillight was burnt out and needed replaced. Walmart technician didn t even attempt to replace it. I m not sure if the Walmart technician was just being lazy or what, but I want a mechanic I can trust.Service: General repairs & maintenance

  Rachel Shelton
2 months ago
Helpful but couldn't do what I needed done (a wheel bearing pressed)

  Neosgotmyback
2 years ago
DO NOT TRUST THEM WITH YOUR CAR!I took my car in for an oil change and general maintenance and a week later my car battery died (even tho they told me it was fine) and I realized my hood latch was broken.I realized they must have broken it when they did my oil change as they were the only ones who have touched it. I had to tow my car to another repair shop so they could get my hood open to even replace the battery since I obviously couldn t get it open myself.I knew they would blame it on me before I even tried, but I did attempt to take it back and see if they could compensate me for at least the cost it took to fix the lever they clearly broke (it was working fine before the oil change and no one else had touched my car since then so it was definitely them) and they said their camera footage showed no evidence they broke it , and so they weren t financially responsible.I have no idea how they would even be able to see on camera that they didn t break it because it s literally inside my car and by my pedals, but either way I m out $700 and I will never go back or recommend them to anyone ever again.Services: General repairs & maintenance, Oil change

  Melody
5 years ago
Once they can fit you in the schedule, they are very quick and efficient. It's always a gamble though on how long you will have to wait. I did get my oil changed today and they vacuumed my floor in front which I really appreciate, that was above and beyond. The only downside of my experience was that it's hard to get someone to come help you at the desk. The bell to ring doesn't work. And on multiple occasions, another person working at Walmart has been going out to their break through the auto department and offer to get someone, which is not great.

  Greg Pace
5 years ago
Painful, painful experience. Needed four tires mounted and balanced, and it took over 4 hours. When checking up on the progress, the staff was as dismissive and rude. The one time, three of the four employees were standing in a circle eating chips right in the middle of the shop, chip crumbs falling out of his mouth while responding. Then it was a 40 minute wait in the lobby just to pay. A $50 job should not take 4 hours. I will never be returning to this facility again. I'd give zero stars if I could.

  Todd Neu
6 years ago
I have always changed my own motor oil, but I own 3 SUV/Trucks that I can crawl under without the need of jacking up the frame. My 16-year old son bought a cherry 2000 Corvette. I forgot about the clearance and YouTube had plenty of nightmares about jacking up Corvettes. It appears I had to purchase a low profile jack along with pucks to help lift it. Rather than going through all that, I decided to take it to an oil change place. I chose the Lima Walmart on the West side. I was a bit cautious since their lift was a drive up ramped type. I was greeted by Jake who treated the car as if it was a baby. He had 2 other technicians help him, one being the manager (Olivia). They pulled the Vette as slow as possible up on the lift. He stopped the process when the bottom frame came too close to scraping. He used cheater blocks to get the car on the lift without any scraping. I was thoroughly impressed. I will return to this Walmart when I need another oil change!

  Shianne Lewis
7 years ago
I was happy with WalMart auto center on Allentown Rd in Lima up until just recently. Went in for an oil change in Oct and a few months later I started leaking oil. Took it somewhere else to get looked at and turns out they had put the wrong oil filter on. Somewhere along the way this messed something up in the oil system and had to pay $300 to get it fixed.

  Lloyd Horton
6 years ago
Got 2 new tires in December two days later said tires are flat and charged me for a tire repair. Got two tires in February a day later both tires are flat; says nothing is wrong. Had no previous problems before they touched my car

  David Markley
5 years ago
Went at 9:30 a.m. on 3/22/2019 for an oil change. They had a sign taped on the door that they were closed until 11:30 due to being short handed. Definitely NOT COOL!

  Ariel Rolon
6 years ago
Ordered tires online thru Walmart, payed to have them balanced and the tires were counter balanced, tires vibrated really bad. Didn t vibrate at all before they touched my car. Wouldn t let them near my car again.

  Marty Frey
5 years ago
Came to get oil change here at 630 and dont even close until 7 and if your going to post opens hrs well keep to this bad service

  Steven Blair Jr
5 years ago
Literally went, waited for the 2 hour wait time they said it d take to change the oil, and them dumb jerks refused to change it. Why wait that long to tell me that? Crappy service and very unorganized.

  Tyler Wright
7 years ago
Love this place other than there wait but while your waiting you can just walk around the store. Mostly get the 20$ oil change.

  keith scott
5 years ago
Had An oil change there today took me 2 and a 1/2 hours. Totally unacceptable! Do not try this place.

  Jordan Williams
a year ago
Just needed headlights put in waited & waited & waited.Went home and put them in myself.Problem solved

  youness hannouz
a year ago
I service both my. Car good service

  Stephen Hire
5 years ago
Staff has no practical car care knowledge and prices are outrageous

  Tina Crish
2 months ago
Great service

  Zebulon Smith
4 years ago
Wanted an oil change but can t answer the phone

  William Gibson
4 years ago
Their where no employees around we waited at counter then end up leaving because no one would help us.

  Matthew C
4 years ago
4 hour wait time for an oil change. What a bunch of clowns

  Karri Kelly
7 months ago
Ok

  Lane Troyer
6 years ago
Service is cheap, but slow and there can be a very long wait time.

  James Stokes
4 years ago
Busy as usual.. service was good

  Dave'o
4 years ago
Better deals at 4K Tire.

  Craig Fruchey
4 years ago
Geg our oil change there