Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
sarah douds
a month ago
My father in law took my husbands car in for a drivers side axel replacement and they replaced the PASSENGER side axel that they claimed was the broken one. Unfortunately for them, we got the car inspected the day before we took it to them, and they said the passenger side axel was in perfect condition and was replaced a year before. They proceeded to fix the not broken axel, take off the perfect Audi OEM axel and replaced it will the a, not as good, not audi axel. I would like to know where his EXPENSIVE Audi axel went and why it was replaced in the first place. Next, if they would have even bothered looking at the drivers side tire they would have been shocked. It is completely opened and separated. Like they didn t even look, that s how bad it is. I don t know cars, and I could ve told you with NO EXPERIENCE, that the drivers side was broken. That is a level of negligence I can t even comprehend. What if his wheel would ve came off on the highway? Putting your customers AND innocent people lives at risk. Clearly if you take your car here, you need to have an inventory of the parts your car has, and get an inspection before AND after! Will 1000% not be back!
ReTrendz
a month ago
Took my car here to have them replace the drivers side axel as the passenger side was done 7 months prior. Took it home and a few months later noticed the noise was still there. Called and they told me they replaced the passenger side axel as that was the bad one. I had just gotten it inspected by the dealership the week before the repair. Will never go here again
Steve Plumb
2 months ago
Can't say enough good about the place, price and quality are unbeatable. It's the only shop (besides dealers for warranty work) that has touched any of my vehicles, I highly recommend True Service.
Anthony Pickett
5 months ago
Had my rear brakes done by them. Brake system was not checked. Complete brake system failure. Master cylinder went out and caused car to go into a building. No response on repair estimates for the car. No contact whatsoever.If you wanna keep your car, don't go to themService: Auto brake repair
robin fisher
4 years ago
Possibly over priced??? Based on these reviews I sent my daughter here to have her car checked out after Valvoline told her she had an engine leak. She is at college, 3 hours from home. Guys on the phone were nice, got my daughter s car checked quickly. They found nothing wrong except the quick lube people spilled oil everywhere. True service charged $180 to check the engine, clean it, and drive it. My mechanic here at home told me he would have charged $100, maybe $125 if he scrubbed the engine clean. I guess I ll have to check to see how clean the engine is when she comes home.
Ron Wilson
2 years ago
It's too bad that Ms Robin Fisher had to post a comment about "possibly overpriced???" BEFORE she could even get a comment and firsthand look when her daughter came back home. If "(her) mechanic could have done it cheaper..." just by her talking to him, and not seeing it, is a pretty calloused thing to say, in my opinion.These men at True Service have ALWAYS given our family the utmost respect and honesty in their work, and we wouldn't want to even try to go elsewhere. Maybe Ms. Robin Fisher likes cheaper labor and results. We don't. True Service is by far the number one in our community for automotive repair services.
Brennen Patrick
9 years ago
Probably the most honest mechanics in lima. Everytime I have my vehicle serviced there I leave feeling like I've been well taken care of. (That is rare these days) Their service is great and fast and they only use the best parts for your vehicle. No cutting corners! Since I've had such a positive experience with True Service they now have my business for life.
Judy Schafer Schafer
a year ago
The mechanics are awesome! @ I always feel they're doing whatever they can to keep my grandchildren safe in the car. Thank you true service!
Lois Bratz
2 years ago
They are working on my daughter's car and my mother's car. They are good and reasonable. They do the repair work on my car also.
Brianne MArshall
4 years ago
They did a wonderful job on my truck. Such a great group of guys! I will definitely be back when I need work done.
Brittany Hensley
9 years ago
Frank mark and bill are all great mechanics around they know how to work on anything and everything very good service fast to get the job done in the right way I have known all of these guys for the past 9 years and ever since then all good things from them all!
Ashley Eberle
5 years ago
I will not go anywhere else. Best place around and by far the cheapest! They are very nice and tell you what is going on before they do anything.
Amber Adkins
7 years ago
Great people & very trustworthy!! Only place I'll go to have car repairs done.
Lawrence Grace
2 months ago
Great staff and great service!
Brandon Wilson
4 years ago
Good mechanics with good prices the people are also friendly
Adam K
6 years ago
Quality work at a reasonable price