Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J Carder (Mr Manager)
a year ago
So I m gonna start off by saying this is a good five star company.This is a working man s shop so if you re looking for a posh high-end, very polished oil change place this is not gonna do it for you . But if you re the average Joe working man in America today, this would be a good experience for you because the staff is courteous and they do go the extra steps for you..Now, when I pulled in here today, it seem like they only had one of their to bays working with the second be out of commission, because the door was missing and all boarded up . That s not really a good luck but stuff happens in business and you gotta roll with it..So, like I said, when you pull in here, you will get treated right but you re going to notice. This place is just a little bit gritty just a little bit dingy.I believe the service tech assist with me today it s name is Stanley and I first I gotta say it wasn t for sure how to take him but by the end of the visit I realize he was a good dude working hard trying to make a living .Like I said, this is a working man shop and they ll do a good job for you
Haley Byrnes
3 months ago
Great experience! Great costumer service from Jonathan S and Dakota A, they were super helpful and super friendly, they made me feel like I ve known them forever by their energy. Jonathan even helped me out when I didn t have the windshield wipers I wanted and find a great alternative. Would 100% recommend this place to my people !
Conni Catlett
3 months ago
Everyone was great and friendly! They had to run to a store to pick up the special oil filter my car needed, but they did it so quickly that it didn t delay the oil change at all. I really appreciated how nice they were and how they took the time to explain everything to me.
Jordan Elasky
3 months ago
I came in for an oil change to the Polaris Parkway location in Columbus Ohio during my lunch break. The service that I experienced was excellent. I will be returning with both of our cars in the future. All of the staff were pleasant and knowledgeable. No wait and quick service. A++
Eli K
4 months ago
Stanley and Darien did an amazing FAST job! In and out on 15 minutes and they weren t only fast but they were so nice and we talked about how our days were going. Also these guys don t try. to charge you extra like other places
Avi Ivgi
4 months ago
The two guys provided me with the best service ever!So nice and friendly with lots of great vibes and attitude.I ll be back with my other cars.
Tera Brown
3 weeks ago
Customer service was exemplary at this location. These guys were detailed in their explanations and had my service completed in a jiffy.
Shirine Merhi
7 months ago
Went in for an oil change this morning and I can say I was treated with respect and professional manner. Fuqua explained to me everything that was going to happen before they started on my car, so no hidden or surprise charges or fees! He asked if I accepted what he showed me and I did. Jonathan spoke out everything that he was doing to make sure and double check all his work was accurate and nothing was missed, I really liked that! They also check my tire pressure and my lights and changed my rear blinker light at no extra cost since I had the bulb. The entire process was quick and they were very nice. Highly recommend!!
David Wallinga
3 months ago
Awesome crew and service. Johnathan, Trevor and company really helped me out when I was in a bind. They have my business for life. Really great professionals!
A B
6 months ago
I have never met a staff so kind, helpful and that went far above and beyond anything I've ever seen. I needed a headlight, oil change and windshield wipers replaced. I called ahead of time to see if they could help me with the head light. Trevor was honest and said he had some in but if it was LED then they didnt have it. Once I arrived he knew immediately who I was and the whole staff went above and far exceeded my expectations. They even went as far as to order the bulb i needed and went to get it while I waited. I am forever grateful for how Amazing They all were.I thank them from the bottom of my heart and will absolutely refer people and go back again.Thanks Amber Bennett10 stars for this staff and location! .
noel Robbins
3 weeks ago
This is my favorite location! Everyone is professional, knowledgeable and goes over and above to make sure everything is taken care of. Highly recommend!!!Service: Oil changeService: Oil change
Kevin Reynolds
2 months ago
Always courteous. When I don't have a coupon, they will go get one for me. Very fast.
Vicki Camenares
a month ago
Jeff the new manager is great, super knowledgeable and friendly. Stop on it and get your quick oil change!
Latieca Booker
3 weeks ago
They did a great job on my oil change. Very helpful and knowledgeable.
Brent Showalter
7 months ago
Terrence and the crew of Jonathan and Trevor took care of me and went out of their way to explain all the work being done. Top notch group who really seem to care about the customer. Great service!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Dmitry Beadle
2 weeks ago
Jeff did a great job with communication and getting me a fair price!!
Joe V.
5 years ago
I have been visiting this location since 2013. Always good service, fast. No complaints, and we bring all our vehicles (4) for service. **Interesting Note, employee "EmployeeTurn over" is still the "Norm" at this location. It makes you wonder. Today we noticed that the Cabin Filter needed to be replaced and we did. BUT....at $49.98 for a Cabin Filter C35865 that goes for $9.00 to $17.00 in the sorrounding market....it also makes us wonder. The Air Filter was at 50%,.. could withstand another 5 thousand miles. But, I requested for it to be cleaned a little and I guess they forgot. (after we agreed it was going to be done). After checking the Oil I noticed the New Oil was a little contaminated by "Old Oil". That tells me that, the draining process was Not properly completed. (see photo). (Note: I'm a Certified Auto Tech. with Military Service as a 63c10.) Last but not important, "Vacuum floors" was marked as Completed but it was Not. Overall a "good Crew"......
Cainan Sideris
3 months ago
These guys are amazing at what they do. Will definitely come back for my car maintenance from now on
L. P.
a year ago
Great service and very friendly. He explained everything so well and got me together in record time. The manager even helped with a coupon. This Jiffy Lube is close to me and will definitely be my go to from now on. Very good if you're traveling a lot like me. 10/10Service: Oil changeService: Oil change
Tony Michael
4 months ago
Dropped my headlight cap in my car, the guy working helped me out and didn t charge me a fee! Great place
Daniel Azrael
a month ago
Jonathan and Fuqua always do good work. Highly recommend.
Kelly Lorenz
10 months ago
Very happy with the service at this location! I was in and out much faster than I imagined I would be, the staff were all very kind and they did a nice job on my car.Service: Oil changeService: Oil change
Sara wharton
2 months ago
This placed caused 800.00 worth of damage to my car after the oil change. Do not go to this place!
Joan Adkins
a year ago
I was reasonably satisfied with the service I received. However they did not have a working restroom. You can't attract the female market without a bathroom. Their pipes had burst at Christmas during the deep freeze. A month later they were still waiting for it to be fixed. I couldn't get through to corporate because the customer service was experiencing a high call volume. What does that tell you??? And it doesn't do any good to complain to corporate because all they do is blame the store manager. Clearly this is not a store management issue. This is a corporate issue but you know what runs downhill. Shame on jiffy lube corporate for not fixing the busted pipes at this location, I can't even imagine that it's legal. People need to at least be able to wash their hands!
Anna Berkey
8 months ago
Trevor E and Fuqua H were amazing not only did they help fix my moms car when another place did her tires wrong they did great with mine too we will keep going there as long as they are working :) thanks for the great customer service!!!!Services: Tires, Oil changeServices: Tires, Oil change
shyam Krishnan
2 weeks ago
Jonathan and Trevor are doing great !Good staff
Elizabeth Allen
a year ago
Greatest, quickest oil change ever. In and out in 20 minutes. Service person showed me my dirty cabin filter and replaced it. Both service people were professional and efficient. Done in the time I drank my coffee and enjoyed a muffin. I ve been here before and I d come again.Service: Oil changeService: Oil change
Randy Mbouge
a year ago
Joneal G. and Jonathan S. Gave me amazing service. In total, I think I was in an out, 30 minutes. No leakage and the air in my car has definitely improved. Thank you guys for the courtesy you guys showed me.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Wendell Hamilton
7 months ago
Fuqua was very professional and empathetic, seeing that my 1500 cargo van could not fit on the lift to be serviced.
Izabela Jamsek
a month ago
Courteous, accommodating, and efficient! Promising new management!