RNR Tire Express

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Clifford Duff
2 weeks ago
Super happy with the customer service that was provided by Brandon. There was a question of wheel clearance on the front. He showed me how much I had and went above and beyond removing the mud flaps to make it work. This is my second time doing business with this young man and both times have been stellar!! I highly recommend him as well as the rest of the team.

  Joshua VanMeter
a month ago
I went into RNR with the hopes of getting tires for my new car and what left with was the appearance of a whole new car. I don't have very good credit due to a divorce and new job but they were not concerned about that. As long as you have proof of income they will make it happen. I was treated with respect and the employees were very honest, not trying to sell me something just to make a sale, actually knew their product. I would highly recommend RNR to my family and friends.

  Joshua Gray
3 weeks ago
Customer service was top notch compared to the first time I was in. They balanced and aligned my tires and informed me 2 of them had some premature tire wear. They warrantied them out with no problems at all. I did not have an appointment and they had me out in an hour! Thanks for the speedy service.

  Bella Gibbsitgood
3 days ago
Never had issues with them gave me GREAT deal on my tires and rims would definitely recommend them....

  Cynthia Cooperider
5 months ago
Stopped in on my lunch on 10/24/23 because I had a nail in my tire. They were great, took my car back quickly and was out of the shop quickly. Then had to wait almost 20 minutes for someone to take my payment. Shame on the 2 guys that stood in an office talking to each other and not bothering to come out and take my payment. One of them even looked at me three times and never bothered to come out. Finally the only guy working out front AND he was going back to the bay area assisted me. It's a shame I can't give 5 stars because the people actually working did great.

  Tabbatha Rose
4 months ago
Worst experience of our lives. We have an suv and got car tires. We're promised new tires repeatedly. Never got them. Was told not to drive my truck cause our lives are in danger. Still wanted payments. I will never buy from here nor do I recommend anyone else buying from here. Unhappy isnt the wordHorrible.

  Colt Rhodes
a year ago
Amazing time and service. Was there to help me out when the world famous Ohio potholes damaged my entire tire and wheel. They ordered me new wheels and replaced two tires as well. Highly recommend them.

  Jonathan Preast
2 months ago
This place will always have my business. They work with you no matter what. Great place to get nice new wheels and tires they have whatever you want. Newest stuff out their! Thanks guys!

  megan toner
6 months ago
If you use there affordable payment options and choose the 120 day same as cash option and sign up for payments to come directly out of your account watch and make sure the correct amount is coming out. In my 120 days 4 times they processed an amount less then what was discussed and now I'm not eligible for the 120 day option and now have to do the 18 month and pay all the interest. Never received a phone call discussing the amount being charged would be less then and they did not have my authorization to charge my card what ever amount they felt was okay for the payment. The payment option is a SCAM!!!

  John Appleton
a week ago
I had to take my car in twice and both times Brandon was very helpful and the customer service was excellent! You don t find that very much these days!

  Warren White
2 weeks ago
Very good service from Lancaster RNR caught a flat halfway across the country and they went above and beyond to get me back on the road. Please consider doing business with these guys!

  Traci Caldwell
2 months ago
Talked to what seemed like a nice guy but he was supposed to check some prices for me on 2 tires. Said he would call me back but I haven't heard a word. Guess I'll find some somewhere else.

  Bert Wall
6 months ago
The Rent-A-Center of tires Basically MLMI tried to pay for my tires out right, but I was told I would not get free alignment and tire warranty. I looked over their agreement and asked what is my cash price? I was shown $784.00, I asked is that all fees and taxes, and was told yes. I paid 700 and agreed to pay the $84 dollars as early as the following day, and that would be it. I called 2 days later to make my final payment, but was told if I paid today I wouldn t receive the free alignment and warranty. I then called multiple times the following week and went to voicemail each time. So I went in on Saturday to pay the final $84, the Account Manager wasn t there so I had to wait until Monday. I called Monday and surprise my pay off was not $84, they didn t include the fees for the warranty and alignment, as well as sales tax. I asked what the total was after getting rid of the warranty and alignment at came to $127. I paid it and confirmed this was my final payment.Their financing is a scam they lie and do not tell you about the additional fees avoid themUPDATE - RNR responded below asking me to call or text - They have my name and all of my contact information.I have no plans to call or text - I want to make sure everyone knows my unfiltered experience. I am not looking for discounts or refunds, and I have lost faith in RNR - I do not want them touching my car again.

  Andrew Devary
2 weeks ago
Absolutely the best crew Brent and his boys are always there to serve and be as helpful and kind as possible great location to go to

  Mercedes Savage
5 months ago
I am so thankful for RnR. They were so helpful and took so much stress away from me. Even worked with me a little and was there to answer every little question!!! I will definitely be telling everyone to go there!!!

  Andrew Young
a month ago
This place is a joke they wanted to charge me $200.00 to install new tires and rims don't recommend not even on my worst enemy.

  Terrance Baker
11 months ago
The RNR team was very professional. They explained everything to me in detail and they were very courteous. They gave me a breakdown of all costs and showed me exactly what the issue was with my brakes. I was able to use a Groupon discount for my brake pads, which lowered the price. Excellent customer service. Highly recommended!

  Sonya A
6 months ago
I just wanted to give a shout out to Colbyn Roby AKA "Roby" and Ryan "the Tech" for their excellent customer service!I went in for a wheel alignment and they were truthful with me, didn't try to "talk me into something I didn't need" (like some places do! )Their compassion and understanding does not go unnoticed! They were polite and professional.RNR has the cheapest prices in town.I definitely recommend. RNR of Lancster Ohio!Thank you again so much for you hospitality Roby and Ryan! I give five stars! Sincerely,LilFrog (Sonya)

  Shayla Worstall
8 months ago
The only thing good I can say is the payment plan if you don t have the money upfront and the workers are nice but I will never let this shop touch my cars again. Went in for new tires on our Chevy and to get the Honda tires checked and ended up with 8 new tires didn t do an alignment like they said they were on the Chevy so probably didn t on the Honda and when we brought both cars back 2 days later we walked out with an almost $1200 estimate on issues with my Honda causing it to shake. Took my Honda to a trusted garage and found out the reason my car shakes isn t because I need $1200 worth of work I need new rims you d think they would have caught that while putting brand new tires on my car! Once these tires are paid off I ll say good riddance to this place!

  Ashley Conrad
6 months ago
If you want $3000 tires then go ahead. I tried to pay them off before my 120 days was told one amount I took that amount in and it was over 250 more so it put me over my 120 days. If I paid over 650 that day the tires would of been way more then what they should of been.. felt scam. But my $3000 tires are almost paid off now.

  Sherry Mckenzie
a month ago
Great customer service. Clean store. Friendly staff. Quick turn around

  Donald Bobo
11 months ago
This place is awesome! Friendliest people in the world. Bend over backwards to please you. Best price on tires and free alignment for life along with a whole bunch of other amenities. They work fast get things done right. You need a set of tires this is the place to go you won't be disappointed.

  Charlie Caudill
a year ago
I have no problem with the tires I bought but.... went to pay off my account before my my 120 days were up which should have been around $70.00, the young man told me it was $300.00 more!!! He then stated he would have someone get back to me ,never happened . i called 3 days later now my pay off is$900.00 ????? spoke to the manager said someone from accounting would get back to me today 3 hours pass I call again ,Left a voice mail another 3 hours no call.

  Mark Cremeans
a year ago
This was the best tire experience I ever had! Very knowledgeable and professional staff. They were so accommodating to all my needs. I will recommend them to family and friends and definitely make them my tire and alignment shop for good. If you need tires call RNR Tire Express. They are the best in the business in my opinion. Thanks guys for all your help! You all went above and beyond to help out this old Vet.

  Jennifer Hayes
a week ago
Fast, friendly, engaging, knowledgeable and flexible when things change.

  jim holland
a month ago
Good place to do business. Courteous no hard sell and quick service

  Cody Sanford
2 months ago
Got my tires in next day and very happy with them!

  Issac Anderson
9 months ago
This place is awesome! Great staff that are very helpful and friendly. I had wobbling in my steering wheel. RNR checked everything out. Add weight and balanced my tires. Showed me my lugs had lock tight on them from the company that painted my rims. Again very helpful, honest and get the job done type of workers. Highly recommend to anyone in need of the services offered! Will be returning in the future. BIG thanks to Caden, he was a great help. Be sure to ask for him for all your sales needs.

  Kim Carter
6 months ago
I needed all new tires and caden and Mike were so much help working w me so I could leave with new tires with a pmt plan they were very helpful and friendly I would recommend them to anyone great job guys

  melissa kllinebriel
2 years ago
Great customer service, got me in without an appointment, fixed what some else greatly messed up, and worked all day to get it right. Thank you guys for getting me back on the road safe.