Auto Truck and Fleet Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  kelsey paulus
4 months ago
I had my headlights fixed and my oil changed in about two hours after dropping my car off without an appointment. The staff was very friendly, helpful and transparent about the work they needed to do and the pricing. First time here and definitely will be coming back!

  Greg Newell
3 months ago
Prompt and expert care was received in a very timely manner. Cost effective repair was performed where the dealer who had my box truck for a full day and did nothing. A different dealer wanted to charge more than double what I was charged here. Happy to have my truck back in working order. I will certainly be a customer going forward! Thank you to all the crew who treat their customers with respect. The only thing I wish is that they had the manpower or ability to drive me 1.5 miles back home or to pick me up when it's done. Certainly can't fault them for that and I probably needed the exercise anyway.

  Susan Csikos
3 months ago
I use my truck for work, so I want people who do fleet truck work. I'll never know if they can buff out that scratch on the door, but when it comes to making the inside go right there's no one better. These guys have all the work they can handle, and with good reason. I'll take my truck to them any day.

  Andrew Pochedly
5 months ago
These guys are so kind and honest. Asked me twice to make sure I actually wanted to put all that work into my hunk of junk car. It s been a good invest so far. Car makes a lot of weird noises but it s made those since I bought it from a guy in a Bob Evans parking lot. Car also smells but only when I drive it by the steel mill.

  Tasha Branch
a month ago
The entire staff is always friendly and knowledgeable. They do excellent work, worth every bit of my 30-minute drive!!

  Jill Begue
9 months ago
I m so glad I finally found a place I can trust! I took my car to Ohio City Auto Repair and they lied to me about the work my car needed and messed up my brakes twice! Auto Truck and Fleet helped fix my brakes and explained to me what actually needed done to my car. I love that they showed me pictures and tried to help me understand what was going on.Services: Tires, Brakes, Oil change

  Denise Harrell
3 months ago
Clean environment and best service so far and they are good on there word

  Naomi Johnson
2 years ago
For the most part it is a awesome company all my mechanical work gets done pretty smoothly and they are always nice and professional most of the time , the only reason I rated 4 stars instead of 5 stars is every time they do have my car I never get any updates on what s going on I always have to reach out myself and ask questions . Their receptionist has her days some days she is nice and other days she is very rude she does not even let you get your concern out and throws down your throat all the delays in the world going on which I am well aware of because I work for a company that has to wait months to get any pieces in BUT instead of catching a attitude when asked how long or what s the current process maybe just explain what s actually going on . In the past they had my car for atleast 30 days and I had to contact them for updates luckily I did because I ended up finding out I was going to be without a vehicle for who knows how long, I can say the owner Dan is an awesome guy though very nice !!

  John Hensler Comedy
2 years ago
I just took my car in due to a noise it was making, unfortunately they couldn't replicate the noise, but were able to find a couple of small issues that may be causing it. They didn't charge me, and so far so good in terms of not hearing the noise yet after driving it around for a few days.Would definitely recommend as your go to mechanics, I know I'll be going back!

  Mohamad Almasri
9 months ago
They are very professional and very kind! Unlike other shops that talk to you like a doctor and they are rude! I highly recommend going here to save your time for searching for a good repair shop!

  Miriam Grady
a year ago
Fastest oil change I ever had. Done in 1/2 hour. Would give 5 stars, however, no inspection was done that I know of nor top offs.

  William McKenzie
2 years ago
I was extremely happy with the professional service. I had our first oil change. I am very pleased with RightWay and Auto Truck and Fleet Services. Dan and one of his mechanics did an excellent job. I highly recommend RightWay where we bought our wonderful car and Auto Truck and Fleet Services.

  brent white
6 years ago
I found Used Auto Truck and fleet service on Google looking for a car mechanic. The stellar reviews lead me to his shop. The first time I met Dan I needed a written estimate. He didn't charge me as other shops had wanted. He told me what the issue was. How quickly he could fix it. Both answers included a fair price and work done quickly. Today I went back for a second time. Couldn't be happier with the service. Won't only recommend them here but to family and friends.

  brandy freed
a year ago
I love these guys. Always helps me out and doesn't bs me. Gets stuff done quickly and prices are great! Super place to go for car work!

  Min., Sameka Cammon
3 years ago
A family member recommended me to Auto Truck & Fleet Services for my 2009 GMC. They have outstanding customer service, very professional & organized. Their prices are reasonable. Their honest, respectable, and will explain exactly what's going on with your vehicle. I've been with them for a year & would recommend their services.

  Sheena Rodriguez
3 years ago
I love Derrick and Dan. They are very professional. I have dealt with them for years and never had a problem. They do not knock people over the head for an extra buck and definitely are honest guys... Thank you for your honest business guys.

  Jennifer Littman
4 years ago
The most honest shop that I have come across. I brought my car in for a second opinion on a part replacement. Another shop had quoted me $700 for the job. Within an hour fleet had cleaned the part and charged me nothing for the service. I am very appreciative and will be bringing my future business to this shop.

  Thomas Adams
9 years ago
When my partner and I moved to Lakewood we did not have a mechanic. We searched around and got the usual creepy and untrustworthy mechanics you would expect to find at a Monroe Auto. Just after we moved into our apartment building, these guys opened shop right next door to us. We gave these guys a chance and boy was I pleasantly surprised! They have very fair pricing and are VERY good at what they do. We own a used car and it has about one majorish fix a year. They usually have it figured out in no time, and done within the day. Today it broke down on the way to my partners work in Akron. They had it fixed within the day, before his shift would have ended, actually. These are the best, most trustworthy, and pleasant mechanics I have encountered in my entire life (well, besides my father). When we move to Akron this coming fall, we have already decided we will be taking the car here for work. They are just that great. Thank you for 2 plus years of amazing service!

  Larry Griffin
5 months ago
Great service, they really work with you. Very professional and intuned with your car.

  renee tyler
6 years ago
So this week, I was driving down I90 when I heard "POP", and then a weird sweeping / grinding noise. Limped off the highway and called my regular mechanic and a tow truck. I was horrified to find my regular guy was out of town- for 3 weeks! When I asked him for a recommendation, he told me that these folks were very trustworthy. So, in I went.My regular guy had warned me about my U-joints and we pretty much figured they had finally given in. I let the folks at Auto Truck and Fleet know I needed U-joints, and to just let me know how much it would be.Imagine my shock when they called to tell me it was simply a loose heat-shield and they had already fixed it.I was prepared to pay for U-joints. I TOLD them to fix my U-joints. But instead of soaking me for hundreds of dollars (which I wouldn't have questioned), they fixed the problem for nothing.I'm so thrilled to give these folks 5 stars and I hope everyone considers patronizing this shop. They are good people.

  Pat Casey - OH
3 years ago
My daughter s car would not start and I live across the state. We tried this place in the hopes to get her car back going. They ordered the part based on my daughter s description of the problem before the car was towed to the shop. Verified the problem and had it fixed within the hour. Fair price with quick service.

  Alex Cardona
2 years ago
Allison is doing a great job with making sure my car is scheduled for repairs in a timely manner and very nice and professional when she explained what my car needs !!!!! A very nice addition to their staff . The technicians are very good at making me very happy with their service!!!!!! They all go above and beyond.Services: Tires, Steering & suspension repair, Oil changeServices: Tires, Steering & suspension repair, Oil change

  stephen flannery
a year ago
I ve been taking my truck here for about 7 years. They are always busy, which is actually a good sign. They re always fair and honest. Wouldn t take my vehicles anywhere else!

  Alyse Lamparyk
8 years ago
I brought my car here for new tires after receiving multiple recommendations and I was not let down. Their turnaround was quick! My car had also been making a strange noise, but Derek checked it a few times and didn't find anything. The noise seems to have been related to the old tires and I was so thankful for his honesty!

  Zay Williams
5 years ago
The guys at this shop are very kind and straight forward. I took my Ford Explorer in for repairs last fall, I had to spend a whopping $1700 to get a small plastic bit in the back of my engine replaced. As many people would feel, I felt that this was terrible luck, but I decided to have the work done anyway. after about a week I get my car back and it sounds good and back to normal. Unfortunately about a day later I started to notice a very obnoxious sound coming from my engine. I thought that the guys at the shop must have missed something or something in my engine was slipping. So I take my Ford Explorer in and let them know whats going on. The owner Dan then confirms the noise but isn't sure if theres anything he can do to help... He then tells me that he would try and find me a replacement part for the issue and see what he can do to solve this problem and that I should patiently wait. A few weeks go by and the problem hasn't gone away. I then call in to see if the offer would still be honored. They again tell me they would get back to me. I slightly give up hope that they would even consider helping me even though I felt I had been slightly neglected. About two months after that my car kicks the bucket. Not knowing what else to do I have my Ford towed back to the shop that I felt created the problem in the 1st place. Dan the owner was quick to understand my problem and understandably is a very busy man. He out of the kindness of his heart decided to replace my engine for free of charge in order to make right my unsatisfactory experience. In him doing this he really helped me get my life back on track cause I heavily rely on having a vehicle in my feild of work. I really can not thank the guys at AUTO Truck and Fleet enough for being so awesome and really taking pride and value in their work and all of their customers no matter the BS they may have to deal with. I can say I would recommend this place to anyone who likes a great Mechanic that really takes pride and care in their work. thanks again fellas! 5 stars.

  Beth Uveges
8 years ago
I am so happy to have found Dan and Derrick, they take excellent care of my car and give me such peace of mind, knowing that I trust them completely with my car. They always fix it very timely and never overcharge me. Thank you for being my mechanics!! You are the best

  Conor Canning
5 years ago
If you are going to any other mechanic on the west side then you are making a mistake. I do not know much about cars but every time I have gone here for issues large or small they have been incredibly helpful, straightforward, and honest. When I bring my car to this shop I do not have to worry about any nonsense that can usually come with going to a mechanic. Anyone who lives within a 25 mile radius of their shop should use their services.

  Clynt
8 years ago
This place is awesome. My girlfriend and I take our cars here all the time. Whenever I call them up they tell me to bring my car down same day. They are quick at finding what is wrong with it and getting it fixed (always get our cars back same day), to my knowledge they have always been honest, and they are reasonably priced. The people that work there are always friendly too.I recently had my motor mount replaced by a guy that runs a shop out of his garage because it was cheap. I was still having the vibration noises in the front of my car so I took it here. About an hour after dropping it off they called to tell me that the person had put an aftermarket motor mount on it that doesn't fit it at all. They replaced it with an OEM motor mount and it runs smooth now! Lesson learned: saving a few bucks to have someone fix your car in their garage will only cost more in the long run.

  Karen S.
3 years ago
These guys are the best! They do great work and they are very honest and trustworthy. I m so grateful I found them. Reasonable prices as well. And if they can save you some money they will.

  Kyle Crane
5 years ago
Dan and Derrick were phenomenal! They are extremely knowledgeable, and don t give you the run-around. Did excellent work on my car! Would 10/10 recommend!