Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melanie Tarshis
a week ago
These guys are top notch! Very friendly, knowledgeable and I felt that I could trust them. They said it didn't look like my tires were ready to be rotated yet and could wait till I come back for my next oil change. I appreciated their honesty. They performed my oil change quickly and I really enjoyed my visit and conversation with the employee who priced out my oil change and wipers. Great people working at this location. All 3 guys that I met and spoke to were awesome. That's something that I can appreciate and makes me want to return to that location again.
chuck ickey
2 months ago
Shop very clean and organized. Staff friendly, knowledgeable and efficient. They serviced my car, pointed out some issues and preformed the work in a timely fashion. Price was good. What more can you ask for...good job. Will recommend.
Kellsters oh yea
3 months ago
This is the only place I ll go for oil change and honestly more if I can. They have been able to tell me more of what is wrong with my car than the dealership has! I came here a few weeks ago, and they had me in and out very quickly for the same price as if I was going to someplace sketchy. The technician that helped me, I believe his name is Douglas is one of the best! This week I went and told him about all the car trouble I have run into some thing, car and a new employee overheard me talking and decided to come out to help. Justin summers then took a lot of time to go over everything with me and then inspect my car and honestly did and found out more than the dealership I purchased this car from. He even found me a new place to go that I can trust. I won t go anywhere else and I tell everyone I know to come here. This location does more than just an oil change. that I can trust. I won t go anywhere else and I tell everyone I know to come here. This location does more than just oil change and they re growing every day. The lobby is nice and clean and the entire staff is very friendly and knowledgeable. Stars. This is how people want to be treated.
George N
3 weeks ago
The guys working were very Nice and polite. My car had a skid plate on it and they had a lot of difficulty with it. I wish they would have communicated with me more about what difficulties they were having. When I got home I checked the skid plate and there are a couple of bolts missing.
James Ressler
a week ago
Great service from Tony and Austin. Needed an oil change in the middle of a trip, they took care of me right away.
Scott Blaser
4 weeks ago
Guys did a great job. Washed the windows. And the coupon I had wasn't correct so they helped me find an accurate one.
JM Mar
a month ago
They are nice, professional, quick and informative without trying to rip you off. I wish all places had this customer service. Big thank you to Tony!
Wayne Smith
a month ago
The guys did a great job the price is a little high for just an oil an filter change the dealer is at 85 and I paid 124 at jiffy lube
Christina Zwilling
2 months ago
All staff was friendly and professional. Manager explained everything when there was a problem; he and staff periodically made sure I was okay, due to taking longer than expected. Definitely will be going back . Thank you, guy's!!!
Robert Danzo
5 months ago
Great service! Everyone was very polite, they were fast, efficient, and they even vacuumed the floor in my car. I ve never had a better experience getting an oil change. Recommend!Service: Oil changeService: Oil change
Doreen Madonio
6 months ago
Very friendlyvery efficient and the waiting area was clean and comfortable.They do a very good job explaining what they do and make recommendations on what they see necessary. I feel their interests are to keep you safe and have a healthy car ! :)Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
John Wilkinson
a month ago
Work was well done by a professional crew. They communicated clearly. The facility waiting area was clean and comfortable.
Brian Adkins
a month ago
Been there 2 different times and was turned away both times because they don t have the drain plug for the f150 in stock. This was 3 weeks apart. Not happy at all with this.
Kat
5 months ago
They were great. Expecting just an oil change and they did an inspection. They checked my fluids, my filters, my battery and more. I even learned my front headlight was out. Highly recommend.Service: Oil changeService: Oil change
Jessica Knopp
3 weeks ago
Really appreciated the prompt attention provided by Bradley, Antoine, and Kyan. They flagged important issues, helped with options, and ensured all my questions were answered.
Sharon Fisher
a week ago
Great place. Fast & extremely friendly. Took the time to explain every thing to me.
Lon Del
6 months ago
Pulled in and car was pulled straight on the rack. It at least appeared that they were doing a thorough job. Not overly fast, as other oil change places, but waiting room was comfortable. The BIG issue was when I asked them directly if the tires were checked, and they replied that they were fine.. The tires had NOT been checked, because knowing I had a low tire, I had to check and inflate it my self when I returned hone. Had 16 lb. When I called the store, I was told there was a person that only cleans windows, and checks tires... Must have missed the car in bay #1.Service: Oil change
Gillian Adams
a month ago
Everyone was so nice and fun to chat with. Plus they didn t try to shove unneeded services down my throat once I told them I wasn t interested.Thanks guys!!
Andrew Spaner
6 months ago
My technician Doug went above and beyond to make me feel comfortable and informed with everything the whole way through the process. He definitely has integrity and a good work ethic. I would want him in management if he worked for me.Services: Brakes, Brake service & repairServices: Brakes, Brake service & repair
Jeevan Raj
5 months ago
Friendly service as always. They just do what is needed for the car. They also recommend services that's required as part of car maintenance. Quick and easy oil changes.
Melissa Bukovi
7 months ago
The guys are always welcoming and knowledgeable, with no high pressure sales. I can always depend on them giving my car the best service in a timely manner. The facility is always clean and smells good when I walk in the door. I highly recommend the guys at Jiffy Lube in Kent!Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Battery, Oil changeServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Battery, Oil change
Steve Frazier
5 months ago
Doug was very professional. They got me right in and out the door with great service. Thank you. I will be using them for all my oile and tire needs.
Kelley Perin
7 months ago
Went to the store in Brimfield/ Kent. They were courteous, no high pressure sales. They did a great job! Fast but through. They even washed my windows. Thanks to everyone. Will definitely be back.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Songbird238
8 months ago
They did a fine job with my oil change but lied to me about parts that needed replaced.They told me my rear brake pads needed replaced so I bought the parts myself and planned to have a mechanic friend of mine replace them later. When my friend finally took a look at my brake pads, he described them as "practically new" and said they definitely didn't need replaced. I know this isn't a problem unique to this place, just know your stuff before going here or only let them change your oil.Service: Oil change
Danielle Luke
11 months ago
I had an oil change done and a tire rotation done...this shop is the best one I've ever been to!!! They were absolutely kind and very helpful!! I'll never go to a different shop now. I had the absolute best help and kindness from these 2 guys working there. MAT and KYLE are there names! I would suggest to everyone to go to this shop and hopefully these wonderful men will be the ones helping you!!!!!! They are very professional and very efficient!! Best choice I made was going here! Thank you guys again!!!Service: Oil change
Nick D'Antonio
2 months ago
This guys at the Brimfield location always do great. Super friendly, fast, communicate well with you. Ever since this place opened I've actually started to ENJOY getting my oil changed.
Barbara Emery-King
a week ago
Very fast and friendly service. Everyone is very knowledgeable.
Vanity Miller
10 months ago
In Maryland, Jiffy Lube was the only place I trusted for my oil changes. When I moved back to Ohio, there wasn't a Jiffy Lube in sight which was disappointing. But when I found this location I was so excited!!!! The staff is friendly and professional, and their service is quick. Plus they do many other services that your vehicle may need. Not just oil changes. Highly recommend!Service: Oil change
chris f
6 months ago
This place is top notch and very clean! Looks like you can eat off of the floor but l wouldn't.Kyle and his crew do amazing work.there attitude and politeness are real too! Thanks guys!!!
Whitney Legros
9 months ago
I had THE best experience here today!!Super friendly and super professional people greeting and working with me!!I waited in the cleanest body shop waiting room I ve ever been in and was back in my car less than 15 minutes later to find my car swept out and cleaned on the inside! I will be back 100%!!!! Super satisfied