Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
christopher wamer
4 months ago
Hunter was awesome! I had a part on back order for several months. Hunter looked almost daily to see when the part was available. He was able to locate the part the day it became available. They did the install quickly and my car is back up and running! Great first experience with DAP auto. This is the go to shop for Volkswagen! I ll be a return customer when I need service.
Brad Berchin
a month ago
Great experience dealing with these guys. The level of attention and how thorough they are, let alone the transparency and breakdown of each individual issue they find is unmatched. It's a bit of a hike to get there, but I'll take my car there for the rest of its life. I couldn't be more pleased.
Kathleen Conway
5 days ago
For the first time, I was neither pressured, nor taken advantage of! Fast turn around, A+ customer service , and work well done by people who are obviously passionate about VWs. I've wasted a lot of time and money at dealerships, never again! HIGHLY RECOMMENDED - honest people here guys!
Daniel Wolfe
4 weeks ago
They did an excellent job fixing my Golf Alltrack for a very competitive price. I'd take my car here over any Volkswagen dealer any day of the week. I wasn't available to drop off or pick my car up during their business hours, but their after-hours drop off and pickup system was very convenient. They even replaced the battery in my spare key fob for free. I highly recommend.
Will Barracato
a month ago
Hunter and Matt are the real deal. They are extremely thorough throughout the entire process. They've done major services on my vehicles, all the way down to oil changes. I've trusted them with my R8 and will continue to do so. If you have any VW/Audi issues or just want some parts professionally installed; I highly recommend DAP repair
Dennis Johnson
a week ago
Awesome service. Audi Q7 (which no repair is cheap) started acting odd, bought it in...while i expected a major repair...within a few hours it was diagnosed,fixed and WAY under what I thought. Theybeven made a big effort to get it back to me with that day. Awesome work guys!
Shannon Hughes
a month ago
I highly recommend the team at DAP Repair Ohio. The team is professional and easy to work with. We needed new rear brakes on our 2019 VW Tiguan and they worked with us to determine the most appropriate parts. Their quote process is super easy and convenient. They completed the rear brake service as quoted in a timely manner at the scheduled appointment. The technician also diagnosed a rear park assist error as a simple connector that had come loose in the rear harness, and only needed seated back properly to engage the connection lock. Overall great experience working with DAP Repair Ohio. We will be back for future service and repair needs.
Tj Lovelace
a week ago
Have been chasing an issue for months with my car and finally decided to bite the bullet and take my car here. Their diagnostic fee was cheaper than the dealership and they didn't force work I didn't need. Informed me of all the issues I had concerns about and quoted me with pictures of each problem. 10/10 would recommend for any VAG work you might need
Joshua Isenberg
2 months ago
Had to have timing chain replaced on my VW, and found these guys on Google. Promptly answered our call, gave us a phone quote and got my repair scheduled and completed on time and on budget for half of what the dealer quoted me.Guys were friendly, professional and informative. Will certainly be using again!
Evan Pickard
2 months ago
Quick scheduling, friendly service and no hassle after-hours pick-up! Called on a Monday to get my auxiliary belt replaced and was in and out of the shop Friday. The service advisor, Hunter, was more than accommodating and their customer portal was a great tool, showing me my inspection results along with photos! Happy to have a VAG specialty shop nearby!
Paul Wulff
2 months ago
Love these guys. Very informative with the issues we had and was able to answer my questions. One downside was that the car had not gotten done by end of the day, and I called them for an update instead of the shop calling me for the update. They were apologetic and explained why the car wasn t done, and the car was done the next morning.
Jake Logarusic
6 months ago
took my 17' passat vr6 here for service. the people here are exceptional, answered all of my questions quickly and received a really good quote all over email. i drove up from cincinnati and they got me in and out the same day. i'll be using these guys for any service i need from now on.
Francisco Zermeno Jr
4 months ago
Came on the recommendation of a friend because I lost faith with my local Audi dealership in Bedford after they failed to fix my coolant leak 3 times. These guys know what they re doing, and provide photos too when they do a courtesy general inspection of the car of things that needs addressed without asking. I will bring my car for any repairs here from now on! Awesome job Hunter and technicians
Grace HB
2 months ago
Convenience from start to finish! Made my appt easily, was seen right away when I arrived. I was given detailed explanation of everything being done and what my options were for fixing my car. Last but mist notably I was given affordable solutions to the issues with my car
Lucas Foor
a year ago
I recently had my 2016 GTI in for a new water pump, intake valve carbon cleaning, and full servicing. DAP did a great job and kept me informed along the way. A large storm knocked their power out and they had to keep my car for a few extra days but they made sure to keep me updated on the situation. They re very knowledgeable and I will absolutely be sticking with them for any future repairs.
deborah erbs
a week ago
Very professional! I took my Audi to the dealership in Cuyahoga Falls for years before I found DAP. I wish I would have found DAP sooner!!!
MarkandEllie Sanner
a month ago
The best thing I can say is you will like this place even though you don t want to be here. No one wants to go to an auto shop but eventually you will have to. The place is clean and the people are nice and very knowledgeable.I went there for diagnostics and they were thorough .
Ashton Lasater
5 months ago
Hunter was great at keeping me updated and very fast at responding to my questions. They did a great job at getting the carbon cleaning done on my Jetta. Overall very happy with my experience!Services: General repairs & maintenance, Vehicle InspectionServices: General repairs & maintenance, Vehicle Inspection
Tim Snyder
5 months ago
From first call to picking up the car (VW Golf) it was an excellent experience. It was quickly obvious they know the cars they work on. Had a headlight motor and a door lock issue that required diagnosis and troubleshooting, not a simple part swap. They were very thorough in figuring out the issue and clearly communicating next steps and cost. If you re anywhere in NE Ohio and have a VW that you want an expert to service your car, these guys are it.
Kaitlyn King
3 months ago
Bought a 2011 audi a6 had it for 10 days and it had a bunch of problems took it to DAP and it now runs great!! Very honest and great people over all. They kept me updated on everything and had it fixed in no time, i will never go anywhere else as long as i have an audi or vw!! Highly recommend:)
Aaron Youril
3 months ago
Great experience here. My GTI started overheating and went into limp mode one day. After some research, the water pump was likely bad. The local VW dealer said they'd never seen the issue before (despite VW being involved in a Class Action Lawsuit over how bad the things fail). Called DAP and Hunter said "Oh yeah we have to do those on your car all the time." They installed a better aftermarket pump for a fraction of the price, and volunteered to clean the intake for a huge discount since they were already doing all the teardown.
Betsy Thomas
5 months ago
Took my Tiquan to them because the VW dealer in my area was backlogged for 3 months. Really? DAP got me right in and took care of my situation. Very helpful and considerate. Highly recommend them!
Stathis Karathanasis
a year ago
If you don t like how corporate a visit to a dealer feels, then you have to come to DAP Repair OH. Perfect install of a Remus exhaust on my R. Matt and Hunter are true car enthusiasts, super friendly and highly professional. They will take good care of your VW/Audi.Service: Auto exhaust system replacementService: Auto exhaust system replacement
Sergio Torres Falcon
6 months ago
If you have an Audi or VW and live in the Cleveland area ( or you are willing to take a trip from a more distant place as was my case, from Indy, for the right service), DAP Ohio is the shop to get your services/repairs done right for a much more reasonable price than any dealership. Matt, the owner, knows his job and Hunter on the phone will make your appointment easy. As a Hoosier I also appreciated their kind manners, I'll be back whenever I may need their service.
Erik Ransom Sr
4 months ago
Every thing went well they made me feel comfortable keeping me up to date with there work Looking forward to doing business with them in the near future as they also made me feel even more comfortable with the vehicle that I had recently purchased with the inspection that they did
Dina Halpern Halpern
4 months ago
What excellent service! I would highly recommend them. It was worth driving over an hour to have my car fixed. The only mechanics i found to be white glove service in the area!
Chris Van Dyke
3 months ago
Quick response to online appointment request even over a holiday. Fair pricing for the repair needed on my VW Passat TDI and completed the repairs ahead of scheduled time.
Duke Russell
a year ago
Very satisfied with taking both of my B8 S5s to DAP, Hunter and Matt were awesome with communication. Both of my cars are running great and couldn t be happier. Would recommend.
chris stetler
3 months ago
DAP was prompt in responding to my concerns, answered all my questions, And was efficient in getting the repairs done. Best of all,DAP s quote was over 1000$ less than the same repairs at the dealership.
Kristine Conrad
7 months ago
These guys were so very helpful. Standard oil change all good. The helpful part was letting me know something major is wrong w the rear end of my Audi and checking on my warranty w the dealership. They saved me so much in the end. Thanks to you both! KristineService: Air & cabin filter replacementService: Air & cabin filter replacement