Auto Glass Systems Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Storm Morgan
5 months ago
The BEST auto glass repair/replacement company in all of Northeast Ohio! Fast, easy, efficient. If you need a new windshield you'd be a fool to not go through AGS. The lady at the front desk made the whole process so easy. Can't say enough how amazing this business is. I also didn't have a ride back to my house so she even got one of the workers to drop me off at home. Now that's customer service!

  Emma Lasko
5 months ago
My landlord contacted AGS to fix my broken kitchen window which is double-paned. John and Chad came out and fixed it quickly, efficiently, and went above and beyond to clean up after themselves and leave a *decades old* window looking bran new. I was worried the style and age of the window would make it impossible to open and close it, calling for a replacement, but it works like new. They did not try to sell me on a new window or push services that I didn't need. I was left with the impression that they know their stuff and take pride in what they do. Would definitely hire this business again!

  LM Huba
a year ago
I had a driver side window replaced after some kids went and vandalized cars in our apt complex. They are so friendly and professional, and they also fixed it next day. They replaced it in an hour time. I also had my windshield replaced recently on another vehicle and it literally only took them 45 mins! They are very fast, efficient and always do a great job. Susan is so sweet and friendly when I call to get an appointment and they get me in asap which is always great! The staff are always smiling and professional. I will always use this company for my future repairs, and they also do tinted windows which I will be scheduling for future. Thank you, Auto Glass! I appreciate your business!

  Char M
a week ago
Great services, quality, fast + reasonable price! Will hire again!!

  Sheri Resnik
a year ago
We built a custom home and they made all our custom glass and mirrors.They did an awesome job on everything and our sauna is amazing!!! I will post some pics after we get unpacked!!!High quality work, staff super friendly, everything promised was delivered. Fair prices.We would highly recommend them.

  Alli P (Alli)
a year ago
Staff was so helpful and incredibly nice! Called around 2PM and they were able to order the new windshield and get us in first thing the next morning. Had it done in about an hour!!

  dani lawrence
4 years ago
Had an urgent need for windshield fixing and they had me in the next day. Only 1 hour wait to complete the job and enjoyed the company of the staff. The service and quality is excellent. Customer service second to none. Price was unbelievable. They were also able to refer me that day to a body shop with the same quality. Will never go anywhere else

  Anonymous
2 years ago
Tried for over a week to get someone from this company to call me about a shower door quote. A woman took my name and number twice and told me that the gentleman who does shower doors schedules his own appointments and would be calling me back. Since I didn t hear anything after repeated inquiries, I gladly went with another company who gave me a great price and came out to measure for the door in a timely manner.

  Brittany Currie
7 years ago
I had the best experience with this company. After requesting an online quote on Saturday, they responded very quickly on Monday morning. They fit me in that very same day and had my car done within two hours. The receptionist was so very kind and even texted me when my car was done because I was in class. The building was very clean, well kept, and welcoming. Thank you for your great service and accommodations!

  Janice Simmons-Mortimer
6 years ago
I'm so glad that I had my windshield replaced by Auto Glass Systems rather than just relying on the more well-known name company out there. Literally half the price, half the time, and much better customer service. I opted to go to them to get it done the same day that I called. Clean facilities, wi-fi access and a nice place for me to get my work done. Overall, I'd highly recommend them.

  Thomas Cartwright
6 years ago
I believe since I've had to replace my windshield on my truck four times now, that if my luck continues to be this bad at least I found a great go to company to replace it for me. Not only aggressively priced, but they had a master glass smith ( made that up myself ) out to the house with hours that same day. Well done all around. Highly recommend.

  Kt Peterson
5 years ago
My windshield had cracked on me althoughout it... I actually never have heard of this company up until now from googling glass repairs... and I will forever come to them if ever needed again, and I will 100% absolutely refer friends and family to this company. They were nice, and quick replacing my windshield. And it s ALOT cheaper than safe light. Great job guys! Very impressed and satisfied

  Julie Meluch
5 years ago
They were able to accommodate to my busy schedule and get me in to fix my cracked windshield. They were professional, friendly, reasonably priced and got me in and out within an hour. I will be a return customer for any future glass needs.

  V Sunshine
6 years ago
I had an amazing experience with this shop. They care about their customers and they take the time to find the best options out there to work with your needs. The effort they put out was very impressive and above my expectations. The shop office was very welcoming, staff was very helpful, time efficient (2 windows done under 1 hour) and the cheapest price in a 20 mile radius. No other shop can top them! Thank you!

  Julie A Hernandez
3 years ago
I had a rental and declined coverage and my regular insurance no glass coverage.Got a chip from a Target truck on the freeway and had to take care of it myself before turning the car back in.These guys got me in quickly, were pleasant to deal with and got it done fast and I can barely see where the chip was.Fantastic job! Thank you so much!

  shannon Seaver
6 years ago
Fast and good service. Very reasonable prices. Would recommend just dropping off car as the don't have much of a waiting room. Just one large low sitting table have swing out chairs. Large windows on two sides mean you have glare on any screen u might b looking at.

  Brian Peele
5 years ago
Just got off the phone with the lady that works the office. She was extremely rude to me when I simply asked what a typical price of getting a standard single panel window fixed ( about 30x30 ) and she got frusterated and said are you done yet? And then hung up on me . If I could give no stars, that s what I would rate this customer service. Treat customers well, be polite, and answer questions clearly. NEVER coming back again .

  Koty Betta
10 years ago
This business does great work at a great price, but perhaps the best thing about them is their incredible customer service. Staff is always extremely friendly, and they make it clear your business is important to them by being very flexible with hours and pickup/drop-off. My schedule is very tight with school and work, but I work at a gas station about a minute up the road. AGS came in to get my key, replaced my windshield, and returned my car/key in probably 30 minutes to an hour while I was at work. Ultimate convenience. Can't say enough good things about AGS. I absolutely will not go anywhere else for autoglass repair; I'm a customer for life.

  Dennis Kenny
11 years ago
Auto Glass systems did an outstanding job replacing 7 windows in our aging home - reasonably priced and efficient service - the install was done in less than a day, and everything was cleaned up. Highly recommend them.

  Riley Jernejcic
7 years ago
I was in a horrible accident and my windshield was shattered. This company was so empathetic and kind to me. I called right after my accident and they were able to get me in and replace my windshield within an hour. They also vacuumed my entire car. I am so thankful that I chose to go to them to get this fixed! I am very grateful and thankful. Thank you so much Auto Glass Systems Inc.

  Thomas Medzie
4 years ago
Professional And Courteous Staff. They did a great job on my classic muscle car. Very good price. Highly recommend Auto Glass Systems!

  Jalessa Caples
2 years ago
They provided me a quick and fast quote. They got me on the same week. Great pricing, I paid for an entire windshield!

  John Pegg
7 months ago
Asked me to drop off before close of business for a windshield replacement, had it finished by noon the next day!

  Iris Long
5 years ago
Professional and courteous staff. My husband had his windshield replaced by AGS about a month ago. They completed the replacement quickly.I also thought I had stone chips in my front window which I wanted to have filled. It turned out to be scratches, AGS let me know that this was not something that needed to be repaired at this time.

  Gary Starks
7 years ago
I must have passed this place 100's of times without realizing it was an auto glass shop. A chipped windshield meant I had to find some to repair it. After a Google search I got a bunch of overpriced web quotes. I looked for a local shop and found them. I stopped in and they said they could repair it first thing the next morning and did a great job, and a great price.

  Samantha Hudak
8 years ago
Best price for a new windshield with quick and easy appointments. Was done with my new windshield in an hour, and great customer service. Would recommend!

  Haven Grover
7 years ago
I got a windshield to my car installed a couple years ago. The fitting all the way around start coming undone and flapping in the wind on the highway. They blame this on how the windshield can 'pre-glued'. Regardless, they then they 'fixed' it for no cost, however they didn't fix it. They actually didn't even take the time to glue it all down. Literally didn't fix what I came to get fixed (using their own glue this time, what a joke). As a result of this shotty work I have rain water flooding into my car probably running the interior. Now they are replacing the whole windshield for whatever reason, and have no idea why this happened because 'they have been doing it for 30 years, but somehow don't know how to install a simple windshield. I'll change my review if my experience improves but this is more head ache for simple service than I wanted already..

  Brandon DuVall
6 years ago
Just like many other people have said, I came in to get a price quote....it was about 1/3 of the price quoted by the BMW Dealership, and came back in a few hours later and my windshield was replaced in less than an hour (all in the same day). I was referred here by a friend and I will refer this place to ALL of my friends. THANK YOU!!!!!

  J Mch
4 years ago
My windshield was smashed pretty bad and Shawn got me in on a short notice and way cheaper then the other 50 places i called half the price,so if you need glass get hold of them ..

  Josh Jones
2 years ago
Got me in same day done in one hour great price. (Windshield replaced)