TSI - Western Star - Beau Roc - Serco

4.3 (39)

  385 S Bailey Rd, North Jackson, OH 44451
  (330) 538-3850
  tsiwesternstar.com
  Claimed

Truck dealer Diesel engine repair service Dump truck dealer Equipment supplier Forestry service Metal fabricator Trailer repair shop Truck parts supplier Truck repair shop Used truck dealer

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Reck Reviews
5 months ago
TSI is a really good place to bring your truck they have a very good team that work there and they re very straight up on everything get you in and out pretty fast.. would do business with them again..

  Rusty Thornhill
8 months ago
Awesome experience! Everyone was very friendly and knowledgeable!! They worked my Dodge cummins. In and out and runs great. Thanks again

  BIG Will
2 years ago
I was here a few months ago I am an owner opp with my own authority. I met the owner personally who was well knowleged and was in the shop working. This shop is honest and has plenty of experience and knowledge. It all comes down to parts and if there is availability but I was in and out the SAME DAY! You cannot find any shop for the most part that has parts on hand and can fix the same day. I've ran at least 10k miles sense then and still no issues. Family owner and freightliner approved. Don't hesitate to come here!

  J S
9 months ago
I have called and spoke with Jason a few times about dump bodies. He has been a big help. Not many like him that I have met.

  Ricardo Villa
9 months ago
I learned so much with the Mechanic Paul. I am definitely more knowledgeable about my truck by speaking to my Mechanic. If have a truck problem go to TSI Western Star ..

  Gina
2 years ago
I feel sorry for their mechanics for having the managers they have. I am not sure how many mechanics they have, but I saw at least 5 people in their offices. It takes for ever to have your invoice printed. I know that we had some changes made on the invoice but 4 hours I think is to much. One of the worst experiences in my life.

  Nathan Fetters
a year ago
They re my new go to for parts when I m in the area, always very clean the parts guys are always friendly and knowledgeable, it s a dealership I actually look forward to going into!

  Dan Franks
4 years ago
They are great people. They always get me in when ever I call them. Dont have to wait weeks to get your truck in . They explain what's going on .dont just leave you sitting and wondering what's going on with your truck . I wont take my truck anywhere but tsi to be worked on. Keep up the great work.

  Shawna Frantz
4 years ago
My wife and I have been owner operators now for 18 years and 3 years ago we bought our first western star - The dealership it self is great the service manager Rob stout is fantastic- The owner Bill Moore is one of the nicest most respectful people you will ever meet - I highly recommend this shop for all of your service needs they can handle all of your mechanical issues no problem.

  Bobby I
a year ago
We called them for a roadside breakdown. They were fast and efficient . I would recommend them if you are broken down nearby .

  melissa bresky
a year ago
Good people. Good prices. Parts and service open till midnight M-F. Recently started selling Mahindra tractors.

  Old Man
5 years ago
Great employees they will help you also they know parts and trucks they are just not someone that looks at a computer they know what they are doing

  Ashley Repp
2 years ago
Great pple here did everything they could to get me going

  roma veron
3 years ago
The worst salesman you can deal with is Adam Gartner. Do not go here.

  Mick Brodzinski
a year ago
Great communication while having an engine rebuilt

  John Ogozaly
a year ago
Great people. Very knowledgeable

  Brion Pfaff
5 years ago
Do not like their workmanship 12 times problem not fix I not sure what we pay for.

  john burcaw
8 years ago
One dealer and repair shop you can actually trust!

  GAGETMAN69 Jeff H�bert
6 years ago
Keep having to bring my truck back for the same problem

  Randy Bruce
6 years ago
Every time we visit it is a good experience

  Kaniel Webb
3 years ago
In and out with no issues

  Matt V
6 years ago
Good service

  Asher Garc�a
2 years ago
If you have CAT, don't come, they don't have parts for Caterpilar.Si tienes CAT no vengas no tienen partes para Caterpilar

  Opening Hours

Monday 7 AM-5 PM
Tuesday 7 AM-12 AM
Wednesday 7 AM-12 AM
Thursday 7 AM-12 AM
Friday 7 AM-12 AM
Saturday Closed
Sunday Closed

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