Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kelly Dunn
a month ago
I wanted to write a positive review but don t know how. One of your employees came to pull me out of the mud this morning. The weather was so nasty, cold, rainy and MUDDY!!! Brianna never complained. She was covered with mud from her hair to her feet. I told her I was sorry she had to get down in the mud. She laughed and said it s ok, this is my job. She really acted like it was just a typical day. No big deal. But it was. Even though I felt like an idiot, she didn t make me feel worse. She was very nice. She did her job and did it efficiently and effortlessly.
Alexis Smith
8 months ago
Our car broke down on vacation almost two hours from home. These lovely people came to help us out, and they were so insanely kind. He managed to fix our car quickly and competently, and saved our vacation. Thank you so much guys!! We ll be telling anyone we know who finds themselves nearby to seek you out.Service: Vehicle rebuildsService: Vehicle rebuilds
Sarah Carpenter
10 months ago
This business is a 5 star outa 5 stars. I needed a tow. They are very good at what they do. The gentleman that came to get my van was so polite a very knowledgeable. Called me when he got close. Helped me in always possible. Explained exactly what was going to happen. I would call them again at anytime.
todd beckett
9 months ago
PLEASE READ BEFORE YOU DO BUISNESS WITH RONS TOWING I WISH I WOULD HAVE LOOKED THROUGH REVIEWS!We had a bucket truck break down and narrowed it down to starter. Lady at front desk rons wife stated well go pick it up and call you when we find out what's wrong with if anything more than starter. Rons manager called around 5 said trucks ready the bill is 1,350.00. I asked what happened for it to be so high. He stated they put 2 new batteries in serviced all oils and changed starter. In shock I couldn't belive they just changed all these fluids that recently changed weeks prior without asking and installed 2 new batteries without calling me. . Also batteries were fine. I know this bc my guys tested them and after swapping batteries back into truck and a quick charge ( from being run down by a bad starter) it fired right up. Had to get police involved after he threatened to keep bucket truck until Bill was paid in cash only. I tried with this guy multiple times to converse level headed and he wasn't having it. I then started reading reviews and one after another same situation. He is going to say my employees asked them to do all this stuff which is a blatant lie! This is why we stay away. Its shops like this that give the good ones a bad name. He knew he messed up and did reduce bill down after cops were called and a long waste of my time. Good luck Ron won't be long and word will be out to stay clear of your shop. Hate it for his employees though the manager was very nice and understood no call was made to me and work was done that wasn't approved nor needed to be..
Amanda Berry
9 months ago
Told my husband it d be $1,000 to replace all his A/C components, then only replaced the compressor and left the 32 year old hoses, dryer, etc. Absolute thieves at this garage. DON T TAKE YOUR CAR TO THEM, they ll lie to your face, steal your money, and say they replaced parts they didn t .
Shelley Brooke King (Chelle)
6 months ago
Reliable and Reputable in our small town. They have been around for what seems like eons. Great friendly hometown honest worker won't rip u off
Cheryl Mehler
2 years ago
I'm a single woman, fairly new to the area & wasn't sure who to call to repair damage done to my car by another roadside service. I had the best experience with this business! Quality work at a fair price, courteous service, & they went above & beyond to ensure I received transportation to retrieve my car when they were done repairing it. It's wonderful to establish these kinds of connections when moving to a new area. Highly recommend!
Naxze
a year ago
If you use Ron s Garage ask for Ken. My experience was perfect he made sure my car wasn t damaged, scratched, unlike some of my other experiences with other tow truck company s. He was professional about his work and also a pleasure to talk to we shared stories the whole way. 10/10 You want these people to be the ones towing your vehicles.Service: Vehicle wrecking
Crystal Reynolds
a year ago
Let me just start off by saying that this was the best towing service I ever experienced. My Semi was stuck in a ditch near James A Roads Airport. Art from the city,and Kevin and Dustin from Rons were the best. They were so cool and professional. I have no idea what I would have done if it wasn't for these guys. We need more of you in this world. Thanks guys. Class ActService: Vehicle wrecking
Casey 738
7 months ago
Called triple a to get my car towed home after a belt blew took a while for the truck but was late at night and foggy incredibly thankful to get the car home safe and hopefully not to messed up with the belt exploding
Nobu Fujiwara
a year ago
Our car had a flat tire on the way to Florida. We ended up in Jackson on a stormy Friday night. Though we tried our best to utilize our insurance company, they failed to deliver the services they promised to provide.Once the non-emergency phone operator referred us to Ron's Garage, our luck changed. After a relatively short waiting period (compared to the three hours we waited in vain for our insurance company to rescue us), a Ron's employee showed up. First, she escorted my wife and small children to our hotel in her pickup truck. Then, Ron arrived with his tow truck and promply took me & my vehicle to the hotel.Compared to the excruciating uncertainty of waiting for an outcome at the mercy of my insurance company, Ron's Garage provided a swift and compassionate response to my dilemma. If I'm ever stranded in Jackson again, I'll know who to call.
Howard Stoneking
3 months ago
Look these guys are the real deal went out their way to tell AAA how to do their job thanks
Melissa Adkins
2 years ago
We had to have our truck towed to Chillicothe so we called Ron s Garage. They were here within probably 10 minutes. The driver was Kenny. You guys need to hold on to this guy!! He was amazing! Professional, polite, courteous and he treated our vehicle like it was his own!! Two big thumbs up to Ron s Garage and especially to Kenny!!! Thank you all for a job well done!!! I would give 10 stars if it would let me!!!Service: Vehicle wrecking
Charles Burgess
a year ago
My diesel international truck pulling a camper stalled in the middle of the road near Greenfield. Someone from Ron s stopped to help. We was so polite and offered to help. I would like to thank him for his assistance. If you are ever in Jackson and need help I would recommend Ron s
ELSIE R Grandma Long
2 years ago
I want to give a big Thank You to Ron's Garage & Wrecker Service for coming to mine & my Granddaughters rescue last Friday April 1st, 2022. It was freezing cold with blowing snow and freezing rain every little bit. I had a totally dead battery. Had to call AAA and truck #9 came to the rescue. Although it took him over an hour to get to my rescue due to road closures beyound his knowledge, he pulled through and got us running. I didn't get his name. The name that showed on his shirt said "Big Dog". So if anyone knows who this nice gentleman is please thank him again for us.
MzCupCake11
a year ago
Needed a diagnostic done. Called 1st & they said they could fit me in. Drove up there & within minutes a mechanic hooked up my car. They wrote down the code for me. I was in and out in no time at all! Nice & professional too. Really appreciated that!
Danielle Fisher
2 years ago
They work with AAA and they had room for myself and my 3 kids (in the tow truck) and my son's parrot. they went above and beyond being friendly. Each individual person has their own personality, they really came through when picking me up and taking me to their garage and fixing my alternator for less than quoted elsweare by 100$
A D
a year ago
Car broke down on a road trip through Ohio - had a friendly tow truck driver out within 15 minutes and repaired vehicle under 1.5 hours. Couldn t have asked for a better service.
Itsaree Myers
4 years ago
I would give this place a 0 star if I could.I used their tow service. Because I thought it was good company. My car was dead. I need it tow. They damaged my car when they towed it. The tire was rot out. I Just found out after they towed.My car was running fine before that accept the battery problem.Now I have pay an extra money to fix from what they broke. Of course they denied. Never ever use their service again.
Sharon Kovic
8 years ago
MINUS 5 STARS!!! CUSTOMER BEWARE!!Was told by the older female who answers the phone to bring our car by & the tech would drive it & tell us what was wrong with it ......at no charge. She gave us a verbal estimate for the repairs we thought we needed & told us we would receive a written estimate after they drove the car. We thought great. We dropped off the car in the morning to them & was promised they would drive it that afternoon & then call us prior to performing any work. When we dropped it off we were met by a surly, rude, older male. We should have taken that as a clue to the service we would receive. To make a long story short....after waiting over 24 hrs after we were promised a call about the car, we decided to drop by the shop. Our car was up on a rack & we were informed that there were mechanical issues with the car that we knew wasn't wrong. We told them we were going to take the car elsewhere. The surly, man who said he was the owner/manager told us the charge was $25 or we couldn't have the car. We paid him even tho we had been told they would diagnose it for free. Upon getting our car we observed physical body damage to the passenger side of the car as well as the passenger rear bumper had been scraped, dented & the tail light lense cracked. Surly man denied damaging the car & we were ordered off his property. Body damage to the car is approx. $1800. BE WARNED!!!
mark stephson
5 years ago
I have taken my 2000 subaru outback to ron's garage for a valve job. Even though i have been calling every other 2 days to check up on the car, mike was very patient with me when i been calling and asking many questions on the car. I would recommend this company to everybody that i know to take their vehicle to them for the price and quality of their work and the prices. Needless to say is that I'm very pleased of their professionalism.
Heather Belle
4 years ago
They did what they were supposed to do but every person I encountered was unnecessarily rude to me. I had just been in a serious accident and did not appreciate the bad attitudes coming at me for absolutely no reason. Not my fault you hate your job I'll use a different service next time if at all possible
Jon Bowser
5 years ago
I called and asked if they could work on a 2005 gmc dumptruck with a diesal motor they said no problem bring it in . And that is where it started. The counter guy was rude as hell and completely unprofessional they call me three days later and say all it needed was a air filter and it s good to go . I went and picked it up and it couldn t even hardly pull itself out of the driveway it was running so bad. Maybe they do I good job on passenger vehicles but don t take a commercial vehicle there cause they are clueless
Trenton Troyer
7 years ago
If there was a ten star option I'd definitely put it to these great guys. They sure put their heart into their work, and helped turn a terrible day into a blessing when I rolled my truck. THANKS, THANKS, THANKS!!
Travis Moore
a year ago
Found myself in a messy situation, Ron's was willing to help me out, went above and beyond to help get me out of a bad jam. I appreciate your service and assistance!
Patti Wriston
a year ago
Car run out of gas, it wasn't there long and of course it got towed cost me a arm and leg. Greedy
joyce Cassidy
3 years ago
They put fuel pump in and chargd $400......And car still not fixed!Guy put fluid in motor so she could start it and drive away!.....what kind of service is that?
Barb Conn
6 years ago
Always does a fine job. Doesn't matter if it's a AAA tow or repair service. They are great on time, repairs and communication.
zach
9 months ago
Super helpful and polite. Nicest guys you'll meet.
Savannah Griffin
2 years ago
If you ever find yourself broke down on the side of the interstate you better hope these guys are the ones who help you thank you so much for all you did for us the RV folks