W.W. Williams

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nico Koulurus
2 months ago
Fast, good and cheap. That never happens, but it did here. Wish I had these guys to every time I needed trailer service. After hours call had me on the road in under an hour. Convenient location � mile from the Love's and the I-80 exit . Best techs to have on the job. Parts on hand and installed right. My tech was so fast that I forgot his name, sorry. He installed a new alternator and battery on a Carrier reefer for Hutchinson Trucking out SLC, UT.Thanks!

  Ms Dee
7 months ago
Excellent, and I mean excellent customer service these guys had us in and out just like that!

  Joshua Severe
a month ago
Called about getting some tcm programming done. Said they could do it same day. Dropped off and done within an hour. Very friendly and knowledgeable staff at the counter would highly recommend.

  alex bill
3 days ago
they stole my $314..!! MONEY TRAP..! My truck was missing power they cheked and said truck s promlem inlet manifold sensor conected broke they charged $314 for change. my truck still have missing power, they dont understand mechanic job. My advice is definitely STAY AWAY.!!!

  Haile Kidane
2 months ago
Treble service no knowledge I come to the shop my 2016 carrier unit 4x 7300 is shot down twice by itself. I tell them to make diagnosis to figure out the issue after spending one hour the mechanic come to me he did a pri trip inspection and diagnosis nothing wrong found with it and his telling me I did software update after he opened the buy to hack up my trailer shot down again after spending anther one hour telling me changed a sensor. He said Good to go i get a charge $500 dollars I drive 2 hours then shot down again this is very bad service luck of knowledge I don't recommended any one to come this place I wish I could give them zero stars but it's not option.i will never ever come back this place .

  Timothy
2 months ago
The guys here are super friendly and got me in and out with a refrigerator issue. They are super professional!

  Teresa Grube
2 months ago
The nite guy was awesome. Went out of his way to fix the problem. Keep up the awesome work

  Kelly B
7 months ago
There was a small lack of communication for us but all in all it was a great experience. They were very helpful and did the job as expected. Nice waiting area and friendly staff.

  David Slusher
4 months ago
Colin was very helpful it was nice to see some one who likes there job thank you Colin

  rhett grantom
8 months ago
Excellent customer service. They keep you updated and informed about your options in going forward with your repair. Just good people.

  Jim Rogers
5 months ago
In and out 2.5 days pretty fast considering what needed done.

  John Lamourine
7 months ago
Great shop to do business with. They are quick to get you in and out at reasonable prices.

  Grade Worlx
a year ago
Expensive but the mechanics there super educated and they try and learn,you need to tell the issuse,explain them well so I feel that they not give up with my truck,finally I back on the road,I know a big fishes are in deep water,so I have no way to complain with the $,thank you so much these 2 Young guy at the counter and work in my truck :)

  Armand Sauciuc
10 months ago
Very honest and knowledgeable peopleThey fixed my truck pretty quickRyan was very helpful and easy to deal withI highly recommend

  tat Zzz
3 years ago
this is the worst service station we've ever been to. we got just the most negative feelings from everything!slow staff, not a competent Manager, who completely does not know how to do their job, all crawl like snails! the price is very high for such service.no one comes up, they don't say anything really, you sit and spend your precious time, and there is no result!!!!!no one will smile at you once! I don't advise anyone to come here! spend only your nerves, time and money!!!!!!!!!!!!!!!!!!!!!!!!!in the final result, on the second day only made due to their mistakes( less than an hour) and demanded payment for at least 2 hours! terrible! shame on them!

  Sagat108 avb
3 years ago
Very clean facilities kind of like a hospital aesthetic in a garage environment. Very hospitable team. Labor is too expensive guestwifi is slow the dial-up speed slow. Wouldn't recommend any repairs at this location that lasted more than 1 hour.

  David Krouse
3 years ago
This place will gouge you hard by doing unauthorized work to your commercial vehicle. They got me and another guy during my unfortunate recent visit. I hope it was worth it because they'll never see my equipment in their shop again.I tried calling John but both times he was out of the office and neither time did the female who answered the phone offer to take a message. These canned responses from management here are nothing more than smoke and mirrors.

  April Murdock
4 years ago
The people at the front counter we're quick to help me when I arrived. The shop guy Curtis got me in and out in a timely professional manner. I was very pleased from beginning to end of the whole transaction from check in, the repair to the APU, to the final paperwork in regards to this being under warranty and getting me back on the road. It took Curtis 5 minutes to find the problem after 3 attempts at another location failed to figure it out.

  Markee Hicks
a month ago
Great customer service

  John Palmer
3 years ago
Almost $6000 in repairs that should have been $2000 to $2500 anywhere else. Took them 8 days to do what could have been done in less than a day. Over priced, piled on the labor hours for unresolved inspections, no follow-up, and very slow. Horrible way to conduct business. I will never recommend WW Williams to any of my fellow truck drivers or owner operators.

  Zombie_Horde
3 years ago
Always pleasent people. We weren't sure of why but mechanic fixed my issue of my APU randomly shutting down. In and out 2.5 hours. Thanks for the great service.

  Ali Maky
5 years ago
I been there because I m getting codes on my reefer it took like 5 hours but they fixed the issue and know running good they are professional and the guy by the desk Man!? He is the greatest among all thanks

  Troy Zimmerman
5 years ago
I have been getting my Detroit engine service done here for roughly 18 years. They have overhauled an engine for me twice. They are my go to shop that I trust for their expertise when I have a difficult problem. They aren't always the cheapest, but they know what they are doing and they stand behind their work.

  Abdishukri Shiikhdon
a year ago
My carrier unit was not cooling quick enough, they get me in right away checked out the cooling system and it was low on freon, they recharge it and I was on my way in no time. Thanks a lot W.W.WILLIAMS

  Olmec Man
3 years ago
I had all six injectors replaced I was unhappy when they didn't give me a Dyno test afterwards as I requested.. they said the machine was down. So I was really disappointed not knowing the improvements of the money I just spent with them...as soon as I left I hear all this blowing air when I'm driving down the interstate come to find out these guys put my intake hose on twisted so I had to fix that myself..I think they just did a rush job on me..I was not happy at all with the service there..

  Ron
a year ago
Thank you Ryan and technicians for fixing the electrical lights issues, that i had with my truck head light. Have a wonderful Thanksgiving holiday!.

  Ken Cusack
4 years ago
I cannot say enough about the great service that I received the day that I was there they got me in the shop in a very timely manner about 15 minutes diagnosed my problem and I was rolling as soon as possible and saved my revenue for the day

  Al DiRienzo
3 years ago
Extremely honest and courteous. The quick diagnosis and quick turn around is also greatly appreciated. I will definitely use their service again.Services: Transmission, ElectricalServices: Transmission, Electrical

  Romel Crespo
2 years ago
Great service, good price they fix my truck in a timely manner and allow me to pay my bill online with credit card. At this time I was abroad in south America.

  Craig Franckiewicz
3 years ago
Sent here for reefer unit repairs. Friendly staff, fast service. I waited longer for my company to pay than the actual repairs took.