sigmaTec Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  M Foley
a year ago
We have all of our vehicles serviced here. They've done lots of work for us and everytime a great job with reasonable prices. They most recently installed a new engine on my son's Subaru Legacy. They did a great job finding us the best used engine at a price (including installation) that beats buying another car during the current overpriced used car frenzy.

  Kyle Nowak
2 weeks ago
My wife's 2018 Odyssey needed a transmission flush and the rear-end was stepping out on bumps (likely rear shocks) at 75k. After not being able to schedule an appointment with either local Honda dealerships on the NW side - I called SigmaTec and got an appointment for 4 days later - while on the initial call ZB quoted me for the transmission flush down to the penny.They confirmed rear shocks needed to be replaced and were able to get the parts that day and have them installed and transmission flushed.I asked about additional fluid flushes (coolant and brake) and ZB advised to hold off on the coolant until my 100k maintenance and to only do the brake fluid when it no longer passes specs.Fantastic experience from start to finish. SigmaTec has found themselves another customer.

  Kyle Deconnick
a month ago
ZB and the SigmaTec crew could not have provided me a better service. Had them run a quote to have them install coilovers and Rear UCA s on a 2019 TT-RS, appointment was set for about 5 days later, the team helped me unload the car from the trailer, and work was completed by lunchtime the next day. Went to pay the bill and was $100 less than the previous quote. SigmaTec will forever be my #1 as long as they re in business. Great staff, friendly crew, phenomenal work and extremely competitive prices.

  Jared Lee
a month ago
I've been thoroughly impressed each time we've used sigmaTech. They are honest about the best way to handle fixes, even if it is not using them. Has quoted me a higher price for a repair, but on final examination, they realized a part was not needed and dropped the price!

  James Held
4 months ago
SigmaTec is a no-nonsense, clean, honest "if it were my car" shop. The owner, ZB, provided multiple suggestions/options on how to get my vehicle running safely, was patient with my questions, gave superb advice, and never pushed for unneeded or more expensive work. The work was done very well, in a very reasonable amount of time, and at a very reasonable price. I'll be back, and I'll be recommending SigmaTec to any family, friends, and acquaintances. It's a relief to find an auto shop where I feel I can trust the work, advice, prices, and, ultimately, the people.I thought I'd never find a reliable and honest auto shop again. SigmaTec changed my mind.ZB, the owner, made sure he knew what I wanted done (confirm some diagnoses from another shop and do a basic overall inspection). Within a few hours, he called back, told me what they found, and very patiently talked me through options and answered all my questions.When making the appointment, I told them to check the front links/struts because a dealer shop told me they were leaking. SigmaTec couldn't get my car in for a week (sign of a good shop is a busy shop), so I took it to another shop and ultimately asked the other shop to replace the front struts/links because they were indeed leaking. When I left my car at SigmaTec, I forgot to mention I'd already had them replaced. They told me the front struts/links were brand new - they didn't try to take advantage of me, and it was clear they checked what I'd asked them to. He also mentioned the rear struts were getting weak, but could probably go another year or so (the other shop told me they would need replacing very soon), and offered to clean them up at no charge to keep them from getting severely damaged any time soon.They checked the power steering rack, which the dealer had diagnosed as leaking and in need of replacement. SigmaTec said it's losing fluid very slowly but not in need of replacement. I could replace the boots for about $200, but they also explained that if I ever decided to replace the whole steering rack, it would include new boots. So, the final option was to do nothing for now and wait until I could save a bit more to do the the whole rack and not waste $200. I appreciated multiple suggestions at different price points, and with safety always in mind. He said they'd clean off any leaked power steering fluid and check next time to assess the severity, which will give me a better idea about replacing just the boots or the whole rack. That was exactly the advice I wanted, and I never felt pressured one way or the other.Finally, the rear brakes and rotors needed replacing (two other shops said the same thing). He quoted about $500, and I said do it because I had a big trip coming up. They were done in a few hours. When I went to pick up the car, they only charged $430. I mentioned the difference, and ZB said that sometimes they see one price when looking up quotes on parts/labor, but when they actually order the parts it's cheaper, and he has no hesitation in passing those savings on to the customer. I have seen so many shops (even heard staff at those shops bragging about it) that would charge the originally quoted price and pocket the difference without a thought about the customer. I am incredibly grateful for (and genuinely surprised by) such morality.When picking up the car, I asked about my other car that has 220k miles and functions perfectly except for some noise from the transmission. I explained that I'd feel bad selling it while knowing that the transmission might fail soon, but it also seemed like a waste to junk the car when everything else works perfectly. He suggested listing it as a mechanic's special or taking it to a transmission shop where someone (a transmission mechanic maybe) might be willing to buy it if they could fix it up for just the cost of parts. I appreciated ZB taking an extra 10 minutes to help me problem-solve and give advice that, if I followed it, wouldn't make him any money.The shop was the cleanest I've ever seen.Thanks, SigmaTec.

  Roger Collins
10 months ago
I had sigmaTec install a set of lowering springs on my Genesis, and they did a great job. Very fair pricing, the people were great to communicate with, and they had the job completed in the timeframe promised. I would not hesitate to go back again. Recommended!Service: Steering & suspension replacementService: Steering & suspension replacement

  David Pontius
3 years ago
Always friendly, prompt with communication and fair on prices. Everyone working here is friendly and knowledgeable. It isn't just "the best Subaru shop in town"- but they're that too! Keeping me rolling at 275K on my 2008-T4R

  Lauren Snyder
8 months ago
I called on a Monday and got a appt on a Friday. When I went to drop my car off they didn t have my name down but took me in anyways. They called me and gave me a quote for the costs of repair. The guy on the phone happily broke down the costs of everything for me answering any questions I had and why the quote was that amount which was nice. I called back with an additional question due to something I found when doing my own research and he was very nice and willing to explain why what I found online was incorrect and made me feel like they were doing the right thing. It is very nice they take the time to make you feel comfortable by answering your questions. Some other places seem so annoyed when you ask them to break down the costs or have any additional questions but they did not.

  Drew Lehman
6 months ago
Had my wheel bearings and CVT fluid replaced and had a great experience. Well priced and great customer service. Was as easy as can be.

  Grayson Kelly
7 months ago
Long story short, SigmaTec saved me $580!At another shop across town, I was quoted $1100 for front brakes. When they couldn t answer questions, I was suspicious, and called SigmaTec on a family recommendation. ZB at SigmaTec told me, passionately and reassuringly, that I was being ripped off. On the phone, he gave me a much more reasonable estimate for free. I made an appointment that day.After SigmaTec looked at my car, ZB walked through the other guys invoice, pointing out some crazy charges I would ve paid, for parts I didn t need. ZB s final price was right in line with what I originally expected about $500. They had it finished in a day!It s been a week since the repairs and everything is top-notch perfect.What s more: I told him I d pick it up after work, and I was running a little late. He thoughtfully called me to make sure that I was okay, that I was still coming in, becuase they re closed on the weekends and he didn t want me to have to wait until Monday.I probably shouldn t share this last part, but they re right down the road from Columbus Humane. I told my friend at the shelter that I was getting work done nearby, and she said Oh, we love him. He almost never charges us Even though we try to pay him! This guy s out here quietly fixing animal rescue cars for free. If that doesn t tell you something, I don t know what will. There s still some good people out there.

  Shaun Song
9 months ago
I asked them to diagnose my cooling system TWICE. The first time, they cannot found anything and told me everything looks good. The second time, my coolent has boiled just in front of their shop. The mechanic just told me they tighten some pipes and refilled coolent for me.NOW, 1 months later, my car has serious cooling issue and cannot drive more then 3 minutes.I cannot trust them anymore. BTW, when I change my front control arms, the quoted price was $6xx. But when I picked my car up, they charged me $1100 because they said rotors need to be replaced as well, so they did WITHOUT ANY UPDATING TO ME at all. The answer is `we should do that in usual, I don't know why we didn't tell you`===Reply to owner, I made phone call to you for appointment, and you told me when is good for you to check my car.I cannot answer my phone due to the service in my office is really really weak. What can I do for that? You won't serve any person with bad phone connection? I give you callback once I found your voice mail. And what about the notification of the additional $500 bill? Voicemail can approve that I NEVER GOT YOUR PHONECALL FOR THAT! You buddy told me he is new there. He is not sure what is going on. I forgive him and pay the amout, not happy with that?You never saw my car overheated? Really? I took a photo infront of your shop, with leaking and steaming cooleant.Services: Auto engine diagnostic, Transmission repair, Oil change

  Joel Schmelzer
a year ago
Best shop in town. They work on all makes and models, but if you have a Subaru then they are the guys for the job. I would trust them over a Subaru dealership any day. Especially if you own a WRX/STi. I have had the dealership mess things up on my WRX before and they have corrected it without any issue. I could not say enough good things about this shop and the people that work there. I recommend them to all my friends and family.

  Brett Sanders
11 months ago
We have used Sigma Tech for 9 years and have nothing but great things to say about them. They do great work and are as honest as they come. If your looking for a mechanic I would look no further.Services: Steering & suspension repair, Brakes, Oil changeServices: Steering & suspension repair, Brakes, Oil change

  Ryan J
3 years ago
When I drop my car off at sigmaTec, I know I'm going to get an honest diagnosis and fair price for repairs or part installs. I did my own brakes for the first time and thought I screwed them up; they performed a full inspection and gave me the OK and sent me on my way at no charge (even went on a test drive with me). Had a transmission break and they referred us to a transmission rebuild specialist who did a great job at a fair price. Recently had some performance parts installed on my Focus RS and they did a great job at a fair price with very fast service. Everyone there is friendly and helpful, and as long as they're around I'll never take my car anywhere else when I need something fixed or installed. Thank you sigmaTec!

  Joe Armstrong
a year ago
I am long time customer of SigmaTec. The team there is excellent. Highly knowledgeable and their repairs are done right. They stand behind their work and go above and beyond to help. I can't say enough good things about them. They are awesome.Services: Electrical repair, Auto power window repair, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Transmission replacement, Auto A/C replacement, Brakes, Air conditioning, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Electrical repair, Auto power window repair, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Transmission replacement, Auto A/C replacement, Brakes, Air conditioning, Auto maintenance, Auto brake replacement, Battery, Oil change

  Anthony Moore
5 months ago
Great experience here. They answered every phone call, always kept me updated, and didn't overcharge me for any diagnostic

  Walker Willis
5 years ago
I take our Honda Fit and Subaru Forester here for EVERYTHING except recalls (because it feels right to make the dealership do those, and shuttle me to work) and body work (they don't do body work, FYI). They are always friendly, fair, and fast. I've gotten quotes at the dealerships and other mechanics and no one has ever beaten ZB and his team. I've always been impressed with how quickly they can turn around their work as well.Highly recommend, they're fair and honest. I'll be taking all my cars here while I'm living in the area.

  SuperWookie
2 years ago
ZB and SigmaTec are THE BEST car shop in Columbus, probably in Ohio, and possibly in the country! I have taken my Subaru to them for a few repairs over the years and now my GF's car, and let me tell you something; you won't find a better shop in Columbus! This guy and his team will do the job right, on time, and with professionalism. Another thing I love about ZB and his team is that they are honest! That is VERY hard to find in this day and age. And their prices are very reasonable for the high quality work they do. They will contact you when they say they will. They will finish the job when they say they will unless something unforeseen comes up, and then they will give you a courtesy call about it. And not only that, but ZB and his team will go to amazing lengths to make sure your car and peace of mind is taken care of. SigmaTec is the definition of excellence. Bar none the BEST car shop I've ever used in my life and can't recommend SigmaTec enough!Services: General repairs & maintenance, Engine repair

  Jason Attar
2 years ago
This is truly the BEST place in Ohio for repairs! I have never met such an amazing group of mechanics ever! And the owner is on-site and the best mechanic I have ever had the privilege to know. He and his crew are amazingly honest!They won't try to fix your Flux Compactor!Services: Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change

  Daniel Garces
5 years ago
Absolutely fantastic service. Dave was super helpful, quick to give me a quote, gave me a super fair price, and got my Subaru s brakes fixed up quickly. Absolutely recommend this place to anyone. We live 30 mins away from Sigma Tec but make the drive because it s so worth it to have a mechanic you can trust.

  Cody McClung
4 years ago
Best mechanic I have found since moving down here 10-ish years ago.sigmaTec was very honest, and their communication/customer relation was top tier. They called me at each milestone of the repair, with information on what they found, how it could effect the price of the repair, and what the timeline for pickup was.They aren't the biggest repair shop around, but their shop is clean and efficient. Reminds me of some of the mechanics from my hometown, which is a plus also. So kudos to the entire team!

  Michael Sneller
3 years ago
Great experience. Honest, fast service, and fair prices. We will be coming here first the next time our car needs service.

  Nick Simonelli
5 years ago
This is the first mechanic I have ever had that I truly trust. Every time I take in one of my vehicles, ZB is honest, quick, and upfront about expectations and costs. When checking around, my estimates have always come in lower than other shops for the same work. I don't even live in Hilliard anymore, but still go out of my way to take my car back to ZB. Have recommended this shop to multiple friends and they are always just as pleased with the work of this shop.

  Jim Kuntzelman
6 years ago
I wish I could give more than 5 stars but since that is all that is there that is what they get! My family was on a work trip to Columbus from out of town when our alternator died the night before we were supposed to check out of our hotel and head home. I looked up auto shops and Sigma Tec had great reviews and they were close to us so I decided to give them a try. I called them as soon as they opened and told them the situation and they said to have it towed over and they would look at it. They said it was indeed the alternator and quoted me a very fair price to fix it. We had to check out of our hotel at 1 so they got our car in right away which I am sure pushed their schedule back a bit. Here is where they really set themselves apart from the pack. We had been hearing a noise from our engine for a while and weren't sure where it was coming from. After they fixed our alternator they did a little investigating and found a loose bolt that they tightened up and that fixed the other problem as well all at no extra charge! When I checked out, I paid the exact price quoted and they finished the job earlier then they originally said and I got back in plenty of time to check out on time. The only negative thing I can say about Sigma Tec is that they are too far from my home for me to go to on a regular basis otherwise they would absolutely be my go to for any and all automotive repair needs! Thanks again for the fast, honest and quality service!

  Simon Curran
6 years ago
Finally a mechanic that is honest. Not just that they go above and beyond to repair whatever has been broken on my Highlander without having to order new parts. Their prices are very reasonable. When they tell you what they think you should do about your car... it's like they're talking about their own car. If they think you can go longer on a set of brakes or filter, they'll tell you. I recommend!

  Jared McKinley
4 years ago
I've taken a few of my cars here and they've always been top notch with service and communication. I brought my Mazdaspeed protege in for brakes and they gave me a great price! They called me later in the day and asked if I'd want to get some black painted hub rotors cause they thought it would look better behind the wheels that I had and I was floored! That attention to detail is amazing to me. I heard about this place from some Subaru guys and how impressed they were with the service. I've since sold the Mazdaspeed and now I've bought a WRX. I send everyone I know out that way for service and they all come back telling me how happy they were with everything that was performed on their car. I just sent my cousin over to get his clutch replaced on his WRX this week! Thanks for being my friendly neighborhood mechanic I can trust!

  Kylee Williams
5 years ago
I called sigmaTec with a good sized list of repairs. Dave gave me a very reasonable price and also kept me informed so there would be no surprises and I was never pressured to get any extra work done. Was astonished by how fast the repairs were done, only one day later after my car was towed there I was told it was finished. sigmaTec has definitely earned my trust

  Michael Crichton
7 years ago
Over the years I have taken 3 vehicles to SigmaTec Auto. Their prices have always been affordable and the work quality. I have recommended this shop to several of my colleagues which have also taken work to them. I like that their is no hassle, they recommend the work required and provide the service at a fair price in a timely manner. Great shop.

  Jeremy Payne
2 years ago
A few years ago I landed a job that allowed me the freedom of paying a mechanic for certain jobs that I don't want to tackle anymore. Upon realizing I could now pay to have things done on my vehicles I decided to start searching for what I thought would be virtually impossible, "A fair, honest and truly knowledgeable mechanic." After reading reviews I decided to shoot for Sigma.The first time I went to them I was beyond happy with myexperience and overwhelmed with elation that I had indeed found what I was looking for and then some! Not only were they fair and honest but they even took the kind of pride in their work that I strive to do myself! To my amazement they clean up after every vehicle they have in their bay!Needless to say we have been faithful customers ever since and they have continued to live up to their reputation!So from the Payne's we extend a very big "Thank You!"

  Matt Rittenhouse
5 years ago
My new favorite mechanic! I recently had a brake line rupture on my 99 Silverado. These trucks are notorious for brake line issues, so I was guessing they were all on their way out. After reading up on brake line replacement on that truck, I decided it was more than I was willing to do. I spoke with Z. B. On the phone about the issue and he was very up front about the brake lines on those trucks and if I needed to replace them all, it would be about $1,600. I asked what the charge was to look at the truck and he said, no charge for the diagnosis! I had the truck towed over the day prior to when they were supposed to look at it. Within an hour of it being dropped off, Z. B. called to let me know that only the one line was bad and that he recommended going ahead with the repair and that he would coat the other brake and fuel lines to prevent corrosion. The repairs were much cheaper than I expected and they had the truck done the same day it was towed to their shop. I will definitely return to sigmaTec in the future and would highly recommend them to anyone needing mechanic work done. Fast, reasonable, and honest!