Richey Tire & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randy M
a month ago
PSA: I am the former manager of the Midas on Henderson RD. Columbus, OH. You can see my reviews I acquired over 5 years before leaving the company 01/23. I have had many customers follow me over to this store and hope to see more! The experience I have had with this company has been much better than Midas for me personally and the customers I have been able to help. I am making this review in hope that I can continue to help everyone with fair and honest work for years to come after reading the recent 1 year of reviews from my previous store a lot of customers do not know where I have moved onto and I know Midas would not tell them in fear of loosing more business but I hope this review finds who ever it can so that anyone looking for me or needs find a trusted shop to work with we are here.

  Mrs.Italy D
a month ago
Today we were headed out of town and my daughter had gotten new tags for her car. She went to change them and the screws were completely rusted!! We didn t know what to do and we stopped by the shop and the guys came right out to help. They got us together and on the road for our vacation. They were so kind. We were very appreciative!

  Shannonlynn McGuire
4 weeks ago
We've been taking our cars here for years. Last car repairs and new tires excellent work. I highly recommend them!

  Michael Hammond
a month ago
This place is amazing. Me and my wife been taking our cars here for years. All stuff is amazing great prices. Highly recommend!!!!!!!

  Adriana Morris
9 months ago
I could not be happier with my service at RICHEY s. Kyle and Randy were both tremendously helpful on my drop off and pick up. They were both impeccable at prioritizing me as a customer. I also felt confident I was getting the best service for my vehicle. Tyler and Travis answered any questions I had over the phone with ease. I highly recommend this location! 10/10!!

  Abby E.
10 months ago
This shop is worth every cent you have. I purchased a used 2015 Wrangler that kept pulling to the right, went in to Richey's to see Tyler and they squeezed me in within an hour of closing time to replace all 4 chipped up tires. They're hospitable, honest and knowledgeable techs that don't try to sell you anything you don't want/need. Highly recommend this place and will be getting my Jeep serviced here forever!

  Christy S
8 months ago
Huge THANK YOU!! On our 14hr rd trip, we stopped at the store and my husband noticed the tire was tearing. It was a little after 6pm, I got ahold of Travis and he said come on down with the tire and he would put it on. Amazing fast, and we are back on the hwy.Go here for your service!

  Amanda Rollyson
a year ago
Everyone is super friendly and helpful! This was the 2nd time I've had my vehicle worked on here and do not plan to take it anywhere else ever again.I was able to schedule my vehicle service and get in within a few days. I dropped off the evening before so it would be there when they were ready for it the next day and not have to worry about times or wait. I was called that next morning when it was complete and ready for pickup.

  Griff
10 months ago
They have always been friendly, honest with me for both my aging vehicles. Good professional service not trying to overprice any work they do. Loyal customer!!

  Amanda Pierce
a year ago
My second time using them and they're pretty awesome here. Got my AC working and a couple days later I sent a coworker over after she pulled into work with the check engine light on. She thanked me the next day cause she said Travis and Kyle were great and got her car running sooner than expected.

  Rhea Barbee
a year ago
Kyle is so helpful & he explained exactly what I needed to do to keep my vehicle serviced & safe. I appreciate the honesty & I felt like he truly cared about my family's safety without over selling me.

  Bethanie Tilley
3 years ago
Just left but felt so compelled to write a review right away! I was in desperate need of 4 new tires and especially before winter came. I called around to a lot of local shops and dealerships. Every other place I called wanted to know my tire size and being a woman, I honestly wasn t sure of where to get that info. When I called Richey, they were SO helpful, friendly, and gladly looked up my tire size for me. They also were able to get me in within just a few short days! It was an easy decision to chose them to service my car! We also were curious about getting LED lights in place of the halogen headlights. The guy who helped us was SO helpful as well. He called around to see if anyone local offered the correct size bulbs we needed. Unfortunately no one did but he found them online and we will be ordering them to have Richey install! Really beyond impressed with the quality of work, service, and overall experience! 10/10

  Ms. Renee
a year ago
Been taking my car here for years now and I can t say anything bad. I just recently had front brakes and rotors replace for $370 and I think that was a pretty good deal. I would recommend if your in Hilliard or the west side.

  Dennis Holt
a year ago
Not knowing anything about Richey Tire and service I called for an appointment. I met Travis and received excellent service at a great price. Other places I called wanted a hundred bucks or more for an A/C check but I only paid around $29 at Richey Tire and Service. Great place, great people to deal with and very fair prices. I'll be back, thanks, Dennis Holt!

  Traci Fravel
2 years ago
I just got new tires. Tyler and Travis took great care of me. I have known them for a very long time and they are wonderful people. They helped me find the best fit and price for my car. I would definitely recommend them to my family and friends.

  Ryan Riley
4 years ago
Nice local place for basic repairs and maintenance. I had all 4 of my brake rotors and pads replaced for a good price. They beat my Jeep dealership by $200. There was a slight issue with left front brake making some noise so I brought it back in and they corrected it in 15 minutes. I would return for future needs and recommend this shop to others.

  Sandra Bowman
5 years ago
They were not able to get me in Saturday for my oil change; it was fairly late in the day. Instead, they were super helpful in assisting me with getting an appointment after work this week. When I got there today, service was quick & painless. The lobby is also clean & well kept. I would recommend this place to all of my friends & return here myself for all of my future needs.

  Shane Bauerle
a year ago
1st time: Quick and incomplete service. I bought 4 tires and they only filled 3 of them with air.2nd time: I returned with a leaking tire, assuming it was damaged from the first incident but turned out I had run over a nail. They patched it for free! They let me come in right away. Great service!

  christian Ramey
3 years ago
Such an awesome crew. Been doing a decent amount of upkeep myself but haven t been able to figure out a problem that was clearly leading to new problems. Took it in and they had it fixed and figured out in a hour and went ahead and fixed something else as well for me that I ve just been dealing with. Couldn t be happier, wasn t expensive either. Taking it back in on Wednesday to get back rotors done because they treated me so well. Im not a rich man by far lol and they took great care of me for a great price. Much appreciated.

  Cody Tucker
4 years ago
I brought my vehicle in today to get an oil change and told him that I didn't need it back at any specific time. Travis went above and beyond to get my oil changed within 2 hours of me dropping it all even with a multi-point inspection and a tire rotation because I bought my tires there. He also went ahead and check the balance on my tires and when I went out after I had paid for my service there was a nice little air freshener in the car for me what a nice touch like a mint on a pillow at a fancy hotel the boys went above and beyond for me thank you I appreciate it

  Reagon Adams
11 years ago
I've been taking my car here since they opened and have always been happy. The service is great. They have never tried to talk me into anything I don't need. For instance, I was sure I needed new brakes because mine were noisy but when I took it in they said they were just dirty and cleaned them off for me for just a few bucks. I was told by AAA when my battery died that I needed new connectors and it was a bit too expensive for me to handle at the time. So they cleaned mine off and cranked them down for me instead for a fraction of the cost. Plus, I should mention I'm a girl so it's nice that they have never tried to take advantage of my lack of car knowledge.

  Jensen Ciacci
6 years ago
Took my car here because I thought my wheel barring was bad. I dropped it off a day before my appointment and they called the next day saying they had already looked at it and fixed the problem (just loose lug nuts). They didn't charge me a dime and they made sure my all wheel barrings were in good shape. So basically they finished my car before my appointment even started and didn't charge me whatsoever, and I was even a first time customer. I will definitively be using this place in the future, the staff is extremely friendly, I highly recommend them!

  Elijah R
5 years ago
Went here for the first time yesterday to get tires put on and balanced. The staff was inviting, the store was clean, and the price was extremely competitive. They painlessly put my tires on and I was on my way. Travis was a great help and very knowledgeable about all aspects of the business!I cant thank them enough!

  Hallie Saferin
11 months ago
Incredibly kind and helpful, they got me right in to replace my flat tire. Super knowledgeable and happy to help - highly recommend!

  Haley
3 years ago
Had an oil leak fixed, required a new part. After the visit, still had a leak. Made another appointment and they replaced the defective part, cleaned up the engine, and replaced all the lost oil for no cost - didn't need to keep them honest, they just were. Also all done in a timely manner around my schedule.

  Debra Pack
8 years ago
This evening ~6:30 pm I had low tire pressure and noticed that I had a nail in my left rear tire. I got my car to Richey Tire @ ~6:40 pm (and they close at 7:00 pm). Instead of making me wait until the morning, they got my car in before closing, plugged the tire, and got me on my way by around 7:00 pm. Excellent customer service and I did not have to change my next day schedule. I recognize this was a pretty easy repair but getting me in on the spot without an appointment at this time of the day was very much appreciated.

  Lunch Bucket
3 years ago
Cellphone mount jarred loose while at Richey. I found no easy remedy to the issue, i.e. retried suction clamp a few times, and still super loose.Went back to Richey. They checked the mount. Said it appeared to be some adhesive. (OK, and ...?)He said they don't work on such things. I think he meant they just do car repair and wouldn't touch the dash.Fair enough. But I explained there was no issue with the mount before the repair.I know it's tough to be in the service industry. What to do?I already felt the repair bill was steep based on a comparable repair elsewhere in the recent past. Sometimes we make trade-offs.But I didn't factor in the cost of a repair to a phone mount. Even if they offered to fully replace, it would only be 6.23 percent of the cost I paid for the repair.Maybe a 2 or 3 percent discount with an apology, instead? How about 1 percent? Anything?But no offer was expressed at all regarding some mutual reconciliation. (It's my car but it was in their possession.) And no apology.I know it's a tough situation to be in with a customer. Maybe ascribe the non response to nerves or surprise or inexperience? I don't know.Whatever the reason, I have a new repair for me to fix - 100 percent.First time at Richey. Do I ascribe the mount failure to Richey, or a spontaneous random failure during those few days when the car was in Richey's possession?Was it the tow truck driver? He would have hardly been in the car but it's possible. When he put the key in the ignition before towing it off he didn't get into the car fully. Just seems unlikely. But maybe.It's hard to know for sure. But which explanation makes the most sense?As much as I want to be fair, I also want to be honest. You want to hear how I feel about my experience? I am not happy with the way this was handled.

  KAM Murchison
6 years ago
Worst service ever! I took my 2006 Lexus GX 470 in for an oil change and tire rotation. I get home and within 30 minutes if that of me being home I have a flat. Not a slow leak, a flat to the point of the rim was touching the ground. I live a mile from there and drove from Good Year to my house. There was nothing wrong with any of my tires when I took my SUV there. I called and they were very nice at first and sent someone the next day to pick up the tire. I had to pay someone to come put my spare on since my SUV was stuck in my garage and I had to pick my child up. They call me the next day and now all of a sudden it's a bad tire. I asked them while I was there to check the back rear passenger tire since my sensor came on and they checked the back driver tire. I was looking out in the garage and advised the guy at the desk they were checking the wrong tire. But they told me everything was fine with both tires, so I'm not sure how overnight it all of a sudden a bad tire. I asked them if they could bring my tire/rim back and they said yes, never showed up and never heard from them. Called again a week later and asked again, once again said yes, never showed up and never heard from them. A month later I went and picked up my tire myself and they wouldn't even take 2 minutes and put it where my spare goes. Gotta love putting a dirty tire/rim in the back of my SUV when I have cream interior! So now I'm out a tire that was not even a year old and it's sitting in my garage because the people there are to lazy to do anything right. Not to mention, I was told this oil change and tire rotation would take 45 minutes since I had an appointment scheduled and I sat there for 2 hours. Complete waste of money and waste of time. Don't take your car there unless you want to leave with something else wrong! Or be left stuck like I was!

  Cindy Liang
7 years ago
NEVER CARE ABOUT CUSTOMER SERVICE!!! CANNOT FIX THE PROBLEM AT ALL BUT CHARGE MUCH MORE THAN THE PRICE OF BRAND NAME DEALERSHIP. NEED SECOND OPINION AND REFUSE ANY PART OF REFUND. I WON'T GO THERE FOR ANY SERVICE AGAIN, AND I WON'T SUGGEST ANY OTHERS GO THERE FOR AUTO REPAIR.Two weeks ago, my car gets a problem of not starting up. They made a diagnosis that Crankshaft position sensor and Camshaft position sensor need to be replaced with $764.35 expenses. After the two sensors got replaced, the car only worked well in two days, then car become hard to start for two days, and finally the car cannot be started at all on the fifth day of finishing the repair. I went back to them for checking the same problem again, they updated that the problem is due to fuel pump and it takes more than $900 to change the fuel pump to solve the problem.At the same time, I called the brand name dealership to get the cost of changing fuel pump at $600-800 totally. Also, I checked with the brand name dealership with the total cost of changing Crankshaft position sensor and Camshaft position sensor at $193.50 and $230, separately.I decided to go to other repair store for the second opinion and request a refund of the around $100 diagnostic fee. However, they refused to refund any of the fee and stressed they has already waived the second time diagnostic fee for me, which is the best they can do.They don't pay more attentions on customer satisfaction but the money they have gotten from customer. I truly don't think it is a long-term way to do a good business!!!

  Beth Hubbard
2 years ago
I got a pre-purchase inspection, saved me thousands! They are set up like "the man in our life" whether that be your dad, grandpa, husband, brother or uncle They don't just tell you the facts, they help you make the decision to buy or not to buy. I'll definitely come back when I can't decide to purchase.