McQueen Tire & Auto LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Wayne Henson
a month ago
I was looking for a small family own shop in Hilliard to do my Automotive work. I found McQueen Tire & Auto LLC on Google. I called and spoke to the owner Riley. After speaking to him just a few minutes I new I had found my location shop to work on my cars and trucks. He was very professional, he went over everything. What would be done, give me a day to pick my own time. Was very flexible. Today he installed my two inch leveling struts on my truck. Riley gave me a time line and said if anything changes he would let me know. Well everything want well and he called me and told me my truck was ready for pick up. So if you are looking for a small shop that takes pride in customer service McQueen Tire & Auto LLC is the shop for you. I will be taken all my work there. Someone that cares about you and stands behind his work is what I was looking for and found it with McQueen. Thanks Riley for making me feel good and that someone still cares about customer service. You guys are awesome.

  Kirsten Smith
a month ago
I m actively writing this review from their lobby - I am just SO IMPRESSED with the customer service. Had some emergency brake work that needed done and Riley was able to make the repair happen same day after lifting my car up. Not to mention the cost didn t totally wipe out my bank account. I will definitely be coming back here for any future repairs I might need. Thank you to Riley and everyone that helped!!

  R GJ
2 months ago
Awesome tire shop! Swapped out old tires for new ones on rims. Got it done fast but not without care. Reily cares about your needs and will work with you to get done whats best for you. And he's a really nice guy. Ill be going back for any tire service I need. Best price. Thanks for the conversation.

  Kathryn McKnight
a month ago
Wow wow wow. I am so impressed with this business and their customer service. I called this morning to see if they had any availability to just check out my car because it started to make a funny noise and it was kind of an emergency to get it looked at. Riley said he could take a look and give me an estimate if I brought it in around 3 (same day). Before 3 he gave me a call and let me know he was available sooner than anticipated and he was able to assess the problem and get my vehicle back in working order right then and there when I wasn t expecting him to be able to fix it til at least Monday. I am so grateful for this business! You really saved me and my partner on such short notice. Support local business! If we ever need help in the future we will be taking our car here from now on and I recommend if you are reading this you should do the same!

  Victoria Oldham
4 months ago
I had a great experience with McQueen Tire & Auto! I was considering Goodyear tires, and Riley steered me to a solid alternative choice that saved me some money. He went over the other tires reviews with me and found me an appointment time quickly that enabled me to take advantage of an existing rebate offer. And my car was done in just about 2 hours. I also biked home from there and to there to get my car back and he went out of his way to very graciously help me with my bike so I could get the front tire on and off to fit my bike in my car. I will definitely come here again for future tire needs and I recommend them!

  Adam Billmaier
4 months ago
Could not have asked for a better experience. Riley was responsive, knowledgeable, and kind, and he serviced my vehicle extremely quickly while keeping me updated. Appointment set up and drop off were simple, and the prices are unbeatable. Highly recommend taking your vehicle here for service!

  Lloyd Palmer
4 months ago
I had my front and rear brakes and rotors replaced by Riley. I am very impressed by this business. They got me in fairly quickly, got the job done in a timely manner, and the price was very fair. I will be back next time I need a repair and highly recommend this business.

  Cory Large
5 months ago
In a nutshell they were honest, fast, and fair. Gave me a quote up front and stuck with it. I got brakes and rotors done on my 2020 fusion hybrid and was shown that since I have an electric parking brake like most newer vehicles that they had to be reset with the computer. It was a very informative lesson since I didn't know you couldn't just shove the calipers back like normal. They work on appointments only, so call ahead.

  michelle brown
9 months ago
Best in town! If you have been looking through the Google reviews trying to determine if the person or company that you re about to use for their services, you need to look no further. Riley is amazing and really good at his job. He will make sure that you fully understand the process as he has amazing customer service skills. Your car is going to be in tiptop shape when it leaves his shop. I believe that he is one of the best mechanics in Columbus and If you leave it with him he s going to quote you a fair price and it ll be completed timely. Those quantities are important when you are trying to keep you car working properly and on the road!

  Colton Greer
2 months ago
Great service with a great attitude. Fair prices too! I will not only be bringing all of my business here but referring anyone I know looking for a good repair shop

  Michele Holcomb
7 months ago
Riley was very helpful and responsive. He explained all the steps and options and helped me understand the drivers of cost for the recharging of the coolant for my air conditioner. Super fast and friendly, too!

  Ryan
2 months ago
Riley is awesome. Very helpful and honest. Will only get work done here moving forward.

  Al Corrigan
11 months ago
Riley is knowledgeable and a great mechanic, also so friendly and helpful. We trust him whole heartedly and he always take perfect care of our vehicles there is no where else we ll go! We d recommend him to anyone for their car or tire needs!

  Julian Brown
a year ago
I finally found a mechanic who I can trust! Riley is honest and takes pride in the work he does and the business he is building! He is a one man show and works tirelessly to make his customers happy! He is very knowledgeable about the service he does and is patient and explains everything to you and answers any question you may have. He changed my breaks and rotors and also went out of his way to check and replace my tire stem and put in my air filters I had. I will definitely be back! Thank you!

  M B
10 months ago
Highly recommend Riley. He had all the things that are important to me: he scheduled me quickly, described the problems in a way I could understand, explained the recommended course of action (incl. prices), and critically, solved the car issues. If supporting small businesses that provide high quality work is important to you, then you should go here.

  Kaulin Hooper
6 months ago
Quick and responsive service to repair and patch a tire. Was able to get me in last minute and his work was excellent. Highly recommend, will definitely use again.

  Will Thurston-Griswold
4 months ago
Great service, had my tire patched here and I was in and out in 30 minutes, very fair prices too!

  junior sanabria
a year ago
We were having a lot of issues with our truck and after trying a few things, we decided it wasn t going to be worth fixing because we couldn t seem to pinpoint the problem. Before I was able to come pick up my truck Riley gave us a call and said he didn t want to give up on it and had tried a few more things and ultimately figured out the issue. Even if the truck hadn t gotten fixed, we truly appreciated the straight forward communication, honestly and customer service we received. We definitely will do all car maintenance here moving forward. Thanks again, Riley!

  Blaique Brown
a year ago
I can t say enough great things about Riley. He s always so friendly and finds a way to squeeze my car in for repairs at the last minute. The turn around time is extremely fast and I always feel like he gives me a great deal. I drive over 150 miles each day so my car gets pretty worn down which requires lots of maintenance. I don t think I ll ever take my car anywhere else but here.

  Jamie Wagner
4 months ago
Riley is friendly, knowledgeable, and the prices are extremely reasonable. He worked with my schedule and the work was done when promised.

  amanda reda
10 months ago
Riley is fantastic. He is very skilled and professional. He has fair prices no matter what kind of service our cars may need. He will be our mechanic for life!!

  Anthony Reda
10 months ago
Really great service at McQueen Tire & Auto. The owner took time to talk with me about the details of the work being performed on my car. I was very pleased with the service and the price was more than reasonable. I would definitely recommend McQueen Tire & Auto.

  Carrie Wolf
a year ago
He was recommended from a friend at work. I had taken my car to 3 different places. They couldn t fix it there but recommended another location that could. 2 of the places told me it would be at least $1,000-$2,000.My friend sent me to the right place.He listened to what I said, figured out what really was going on. He contacted me to keep me informed.He was a complete professional. I felt his honesty. I truly appreciate him.Thank you Riley

  Eric Tracey
a year ago
Riley did a fantastic job on purchasing the tires for my car, and provided excellent customer service in getting them replaced and balanced, and he also checked all the TPMS sensors and making sure those were cared for as well. I would highly recommend in checking McQueen out for tires and service.

  Chris Roberts
11 months ago
I recently had my brakes done here and I couldn t be happier with the results. Riley was prompt, professional and honest. I will definitely use Mcqueen auto in the future and highly recommend it to others

  B James
10 months ago
Riley is a standup guy running an honest business. Job completed in a timely manner and done right. Highly recommend anyone needing car work done to go to this shop! A+++

  Rachel Ellenberger
2 years ago
Went to see Riley to get my tires replaced and he did an awesome job. He was super quick to respond to my appointment request and was able to get the tires ordered and ready to go in a very short amount of time. Riley is really communicative about the whole process, the service time was fast, and he's very friendly and personable. McQueen Tire & Auto is a great shop, 10/10 recommend going to see them!Service: Tires

  Bugsy K
a year ago
Talk about a Diamond in the rough! A dealership quoted me a ridiculous amount of money for rear brake work; caliper, rotors, pads. Riley (McQueen) took a look and not only quoted me less than half, but upon inspection explained most of it (dealer quote) wasn't even necessary...saving me even more. Riley is the owner operator. Very knowledgeable, professional, personable, and a good human. I can't recommend this place enough.

  Nicole Atkins
3 years ago
Riley was great! He got back to me quickly with pricing and his availability. He was very professional, honest, and friendly. I had him put tires on two of my vehicles and he did a great job! I will definitely use this shop in the future and highly recommend him.Service: TiresService: Tires

  Jodi Gilliam-Harmon
a year ago
Just wanted to share a great experience I had with Riley at McQueen Tire & Auto, an auto repair shop in Hilliard, Ohio. I had a stressful situation come up with my car my sunroof wouldn t close and there was a storm coming. Called several places, no one could get me in anytime soon and started saying things that sounded expensive like needs a new motor and quoting prices per hour of labor, etc. Then I remembered McQueen Tire & Auto, my son had his car repaired there before and said they did a good job. I called and spoke with Riley (the owner), he told me what time to come by. I showed up and he jumped right in and figured out the problem and then went to work and fixed it (without any expensive quotes.) Matter of fact this young man said no charge!! I feel like it is so hard to find an honest mechanic sometimes. I would 100% recommend this young man to anyone who needs their car repaired. I will be a return customer from now on!! Big thank you to Riley at McQueen Tire & Auto!!