AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Terry Lawrence
3 weeks ago
Let me just start off by saying Ashley is amazing. She seriously took her time with my elderly mother who is hard to understand sometimes but she understood every word she was saying and helped her understand everything she needed. She went to the extreme to help us and without a doubt made an impression on me and my mother. She is very professional and went out of her way to help us out! I hope you all go check them out if you need anything talk to Ashley. Thanks Ash

  Jennifer Lopez
8 months ago
I stopped in at the Auto Zone store 4131. I had a squeaky belt. I asked Tom B if he could help me by listening to the car. He was happy to help. While under the hood, the beautiful young lady named Ashley (gosh I hope I am remembering her name correctly) walked up from break or lunch. Tom B described the issue and Ashley fixed the issue. I am so thankful for the help, exceptional customer service and dedication to knowing their jobs and community. I will always go to Auto Zone for all my car part need. Thanks again for being amazing Team. Thank you for the group hug too. I left the parking lot with happy tears. Keep rocking it! Jennifer Lopez

  Danny Delplane
5 months ago
I went to this store yesterday. I have been trying for 3 days to find this part. Commercial Manger Ashley just so happen to be out on a run when I delt with 4 people to get this stop light switch. Ashley came in this morning helped me and found it right away!! Awesome store the girl is a rockstar!! Thanks Ash!

  Derrick Winstead
a month ago
Great service but they don't have any working that know what they are doing

  Lynn lander
6 months ago
My husband and I just left. Paul Reckley did an awesome job helping us replace my battery. Very professional and helpful! Thanks Paul!Lynn & Steve Lander

  Adam Woodruff
6 months ago
Bruce was super helpful with replacing my battery and explaining proper technique for applying terminal grease. Great service!

  Kaylene Etheridge
5 months ago
Best experience. The employee was polite and helpful.

  Sul SP
2 months ago
I got the help i needed but the workers are too distracted and time waster

  Steve Wells
a year ago
Great service. I needed a new battery. The manager explained the differences between each battery and then installed the new one quickly. Total time I was at the store was about 20 minutes. Thanks again for a great job.

  Will Mormile
7 months ago
Best parts shop I ve ever been to, I always buy the parts I need so my mechanic friend can fix my car, and this is the first time I wasn t made to feel like a moron for not knowing about cars. Bruce is the man!

  Angelica gamino
9 months ago
I bought an alternator for my car. My husband put in my car turns out they guy sold us a bad part never test it to be sure it was good or bad before selling it to mee. Try to get a different one and I would pay the difference. But told us they were not allowed to do that. Told me and my husband they don t have an alternator so we had to drive to west side of hamilton AutoZone to get another alternator. Which took about 20 minutes to get too. I want to say it text alternator and started to make sure they are good before selling it to other customers. Not good at all

  shrews48
a month ago
Friendly and helpful staff

  Gary M
2 years ago
Shirlisa, handled my commercial account situation to the fullest very knowledgeable and kind. This was a very complicated situation because they aren't even a commercial store. But she got me taken care of and back to my customer waiting for his job to be completed!

  Christina
10 months ago
I walked in today asking if they carried a specific type of oil, and there was no one in site. Then, out of nowhere, a guy comes up and is very rude and has no people skills. I decided to turn around and leave.

  Matthew Aude
2 years ago
We came in for a quick ODB read and the lady (I think her name was Sharyle) was exceptionally helpful and kind to us. The process was quick and easy and all of our questions were answered! Amazing service!!

  Michelle Fuhrman
a year ago
The guys that work here are nice and helpful. The store is clean and organized. They were able to order parts for us and had them in two days.

  Adam Kemper
2 years ago
The staff was friendly and the place is clean and organized but they don't know too much about the vehicles they are selling the parts for. I told them the exact tool I needed and they told me they didn't have anything like it. But I found the exact thing I was looking for right on the shelf in the sales floor, and they sold me the wrong size oil drain plug I needed for my car

  Kathleen Dickerson
a year ago
Great selection of parts. We needed a strut and it was in stock! Store is clean and service is great. .everytime we have been here!

  Patrick Branch
10 months ago
Worst store ever. Would not help me find the warranty to parts that I bought and I bought the same parts over and over again that had warranties and they had an attitude towards me.

  Preston Winner
10 months ago
John at the Rt 4 Fairfield OH location helped me out big time on a couple o2 sensors, great guy

  Nikki Ballinger
7 years ago
Went in to get a car battery. Staff are extremely helpful and helped me pick out the right one. Reminded me to bring the old battery back for a cash rebate. The one they recommended is the one I would have chosen anyway based on reviews, specs and warranty vs price, so I don't feel like I was being sold something beyond my needs which has happened at other stores in the past.

  Colleen Strader
4 years ago
The customer service was very good.They were able to help me find what I needed in a timely fashion and was able to explain the products offered.I do recommend this place..

  Joyce Bruno
6 years ago
Counter staff too busy to acknowledge my presence, at 7 pm, with 1 other customer in store. When finally acknowledged, told they could not check my engine light. Equipment not functioning. Will travel farther for good service next time.

  Joshua Smith
5 years ago
Rude staff was condescending to my wife who had called me to make sure she got the right size of wipers for her car. I could hear them chastise her for being on the phone when they were available to provide assistance. There's not a shortage of auto parts stores in the area, if you want to be respected as a customer, keep on driving.

  Phil Kautzman
5 years ago
Great staff, they were very helpful and I liked the fact that if they don"t have the part you need they can order it for you. And prices are not bad either.

  J
2 years ago
Normally pretty good. Just make sure an adult helps you vs a gum chewing burping kid whos is on his phone.

  Josh Herron
7 years ago
Went to buy wiring for spark plugs wasn't sure the cost. Asked if I could split tender because I wasn't sure how much was on my card. I was short 15 dollars of my purchase so I could not buy them. Their cpu froze when she gave me my card back but insisted there was no money taken from my card because it was declined. Come to find out they drew my account negative and it put a hold on my card. Now Im stuck at the gas station with my 3 year old about 20 miles from home. Thanks guys...

  Paul J
7 years ago
It is what it is. It's an AutoZone, just like any other AutoZone. You know why I come to this one? Because it's close to my house. Other than that they all have the same supply basically. However, if there's something that you need that they don't have, they can usually get it shipped within two days. So all in all, it is pretty nice. It is also clean and the staff is usually friendly.

  Matthew Ferguson
4 years ago
Even though they didn't have what I needed the staff was quick to do some searching for availability and gave suggestions on how to get me on my way as quick as possible.

  Jordan Bellanti
6 years ago
Thought I had a bad battery and brought it to AutoZone to have it tested. The test seemed to confirm that the battery was bad, but then Dustin noticed that the person who had installed it previously had improperly put dielectric grease on the battery posts before connecting the terminals. He cleaned off the terminals and sent me off with instructions on how to properly apply the grease after connecting the terminals. Sure enough, that was the issue. Thanks for saving me the cost of a new battery!