Rabid Customs
4.4 (66)
4355 Williams Rd, Groveport, OH 43125
(614) 836-6270
rabidcustoms.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Rabid Customs is an auto shop located in Groveport, OH, offering a range of services such as tuning automobiles, auto painting, auto parts, auto restoration, window tinting, car accessories, racing car parts, truck accessories, and vehicle wrapping. The shop is known for its customer-centric approach and expertise in automotive customization.
Services offered: Tuning automobile, Auto painting.
Rabid Customs Reviews Summary
Pros
- Outstanding customer service with knowledgeable and polite staff
- High-quality work with attention to detail in car coatings, tinting, and modifications
- Professionalism in handling customer inquiries and providing recommendations
Cons
- Inconsistencies in communication and scheduling appointments
- Issues with cleanliness and preparation of vehicles before work
Suggestion
Improve communication with customers regarding appointment scheduling and ensure cleanliness standards are met before working on vehicles.
Positive Words
Outstanding, professional, knowledgeable, great, friendly, high-quality.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maria del Carmen Beltran Robles
2 months ago
Matt did such an outstanding work for me. The best customer service experience I have ever had with a car coating job. He answered every question I had without hesitation. He is a very professional/polite person. I will definitely recommend him and Rabid Customs to my friends and relatives.
Dustin Gerula
3 months ago
This is our 2nd vehicle getting tinted here, an love their work, with no flaws, or any other issues with their service, will continue to come back
Bill
4 months ago
they were quick to respond to my email but couldn't schedule an appointment. I was told I would get a call right back but it never happened. I then tried to call multiple times and got a voicemail. I had emailed as well. A customer going out of their way to do business with you but no response. ended up giving my money to another business.
Steve Evans
a week ago
I had my Superformance Cobra Dyno tuned and they did a great job!
Jim Moshier
a year ago
Incredible job on my window protection. The tint and wheels and tires are absolutely awesome! Thanks for the great service
Melissa Crumrine
6 months ago
These guys do incredible work. And a special thank you to the kind young man who helped us out with our RV issue.
Jay Tee
a year ago
The Rabid Customs team treated myself, and my truck as royalty! Blake, and the rest of the team were excellent with customer service that I truly wasn't used to in the automotive world anymore. Thank you very much for the over, and above, service! Much appreciated! 5+ Stars!
jay pershing
10 months ago
The only reason I have two stars is because the wait was awesome especially with all the expensive showroom cars that I help pay for to just look at while waiting. Other than that I was disappointed. Took my vehicle in for the two front windows to get tinted.I actually didn t want it added to my purchase at Ricart auto but somehow got it added in with my new car. It was added to my offer sheet without me even asking the salesman for any type of customization or additional features. The onus is placed on the customer there to decline it or they just add it in. Even sent a text message the day before saying I didn t want it but had it added as part of the sale which was kinda shady to start. Anyways took it in and it was dirty because I guess for some reason my expectations were that at a car custom shop they would at least wash it before working on it. They do have a car wash across the street at Ricart. Maybe since they drum up so much business for the window tinting they could at least let them use the wash or just have something on site to handle dirty cars. Say what you want but I know enough not to paint over dirty walls so why work on a dirty car ? So I drove an hr to get there and was looking forward to seeing my new window tint that cost $800 and my washed shiny new car but oh wait I got my new car back dirty, not washed and unable to wash it or roll down the windows for 3 to 5 days thanks guys.
Melvin Lee Payne
4 years ago
Great place to take your hot rod to great bunch of guys and very knowledgeable on any car. Thanks for doing up my 2016 Ford Mustang GT Premium
esta 6324
5 years ago
THIS REVIEW IS BASED SOLELY ON CUSTOMER SERVICE...Unfortunately, I never got to the stage of being able to review their work. Stopped in and talked to Josh and he was great! Knowledgeable and nice. I told him what I was looking to do and he said he would put a package together. There was some sort of problem with the email because I never received it. After a few failed attempts, I started calling. Was always told they would call me back but that didn't happen. I had to keep calling. Finally got to the point where they could get my vehicle in the shop. Was told I would get a call back to order parts and that didn't happen either. As a customer, we want to feel valued. I don't want to feel like I have to chase down service from a business I'm choosing to patronize. Again, I'm sure they do awesome work but it hasn't happened for me.
Glenn Oury
5 months ago
Dee and the team execute at a high level. They listen to the customer, provide feedback and always give me what I want
Dopamine Quest
4 years ago
Had Rabid Customs install a set of lowering springs and an upper/lower grille on my mustang. Spring install went flawlessly, the grilles had a few fitment issues that the shop took the time to rectify for free. Josh is a good dude and I'd recommend Rabid customs to anyone for quality work, and going the extra mile to make sure the customer was happy.
Ken Parr
3 years ago
Somehow managed to build a stroker engine and make my vehicle slower in the 1/4 than when I took it in. Hacked up interior panels to put in the roll bar and did not install it centered in the vehicle. Very unprofessional finish work. They may know what they're doing on other makes but they certainly did not do much of anything well on my Mopar.
Matthew A. P
4 years ago
Similar to the fella below, I have heard nothing But great things about their work. I took my 72 travelall up with a 30k budget in hopes of getting a fair amount of work done starting with mechanicals first. Drove an hour up on 2 occasions, spoke with the guys and They said they give me a call in a few days. After a week and a half I called and they said they were still waiting on some information they were looking up but someone would get back to me within a couple of days. Again after no call back , I called and left a message asking for someone to call me so I could move forward with getting work done. No call back. I completely understand being busy but even a 2 min phone call to say Something one way or another it would be appreciated.
michael fleischmann
2 years ago
I have had 5 cars windows tinted there and would recommend them always !! Price and quality of the job plus customer service is awesome!!
Curtis Autry
5 years ago
I walked in and was greeted immediately by Josh and we talked about what they do there and what they could do for me.Very nice facility...clean and cool! I would seriously recommend checking them out if I were you.
shawn jarvis
6 years ago
Biggest rip off artists in this town DO NOT TAKE YOUR CAR HERE.They ruined my paint under my hood with a grinder to hook up a ground wire. And charged me over $800 to find this wire. When really it took them 8 hrs to flash a computer. That should have only took them 1.5 hrs. Complete joke again do not go here ....
Rick Simmonds
2 years ago
Just a gem. Hosted Trucks and Coffee recently and really rolled out the red carpet. Our guys from The Green Oval Guild left very impressed
Pat McKrotch
4 years ago
Nice shop, nice people, great area. These guys let a crew from National Trail Raceway come over and helped them out with training. This is where to go to get what you need. Thanks guys.
K Toole
3 years ago
Rabid is a top notch shop for your automotive needs be it small simple add ons or full blown custom work. Some very talented workers here.
marknova
4 years ago
All they did was clear my check engine codes and tell me they couldn't find anything wrong.I had my vehicle there 3 times with the same result. Only for my car to still have the same issues, stay away from this shop.
Ron DeAngelo
10 months ago
Great place to do business especially window tinting none better
Justin lown
4 months ago
Amazing high quality work
Shaun Simpson
4 years ago
Staff is friendly and informative. I'll expand my review when I get some work done. Looking forward to working with Rabid.
Adam Rohr
4 years ago
Very knowledgeable set of guys! Price is a little on the high end, but if you want it done right and are willing to pay for it, this is the the place to go!
Aric Hersh
2 years ago
Cool car shows today!Third Sat of every month :)New friend I met !
Christopher Betts
4 years ago
Cleanest shop I've ever been in. Great attention to detail and caring for the customer's car
Jason Morse
3 years ago
Don't call this place to have upgraded mirrors installed on your truck. I was advised over the phone this is not that kind of shop.Located out of Ricart, so not surprised by answer.
Gerald R. McDaniel
4 years ago
Had a great experience with the installation of modifications for my Mustang Cobra!
Eileen Paishon
5 years ago
Very polite guys to talk to. Thanks for the suggestions on how to clean my car seat that is stained.