Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Susan Martino
2 months ago
I took my car in today for concerns with the battery. A nice young man named will helped me out tremendously, went above and beyond! My new favorite parts spot!

  Jeff Royer
2 months ago
Guys behind the counter would rather play on their cell phones and talk about Dale Earnhardt racing than to help a customer. I asked for a specific product the guy looked up from his phone and said it's over on the wall somewhere and went right back to his phone. After 10 minutes I found it on an end cap then had to wait for the three guys in the back to finish their racing conversation to ring me out

  Michael Graul
a month ago
Needed wipers they were very helpful and even put new wipers on for me outstanding!!!

  Andrew Hopson
7 months ago
Just stopped in to buy a battery for my truck. The employee was extremely friendly and helpful. He also installed the battery free of charge. Great service!

  Paul Foster
4 months ago
Very good place to get your auto part very good customer service

  Frank A
a month ago
Staff here is always very helpful.

  Kenji Cronin
10 months ago
Dominick is always friendly ready to help, everytime I need something. That phella has a bright future ahead. I recommend anybody to go see Dominick he will take care of what ever you need.

  jeramie meisler
8 months ago
Isiah was great from start to finishEveryone has been so helpful in here even if I don't buy anything

  Michael Baisden
a year ago
The guys that work at the Grove City are the best with customer service and are always willing to help. The whole team is amazing and the parts are quality. I don t go any other store other than the Grove City Advance Auto!

  maddie green
a year ago
Stopped in to have my battery, checked and to do a diagnostic on the check engine light on my car. Chris B.who supposedly is a manager helped us and had a horrible attitude the entire time. He kept interrupting me while I was talking and barely let me explain what was going on. They were not busy and I wasn t really asking for a lot. I don t appreciate the way I was treated or the way I was talk to. Seeing as this is a customer service-based job you should probably reevaluate who you have dealing with your customers.

  Brad L
a year ago
Great store with knowledgeable and friendly staff. Shoutout to Ted for always coming through with great customer service and professionalism. I'm frequently stopping by this store for parts and am always greeted with a smile and don't ever feel like a bother. The last time I was in, I needed to have an alternator replaced under warranty. I ordered the part online originally about a year prior. There was some sort of issue with the computer system not showing the same alternator I bought as the correct replacement for my truck and inventory related issues. But rather than shrugging off the problem and deflecting me to deal with online returns, Ted replaced the alternator for me. Always going above and beyond to help the customers! Highly recommend

  Dale Roth
3 years ago
Had to replace brakes all the way around, they did not have rotors for the front brakes, the gentleman that was helping me offered to order them and he was able to get them to the store same day and in about an hour. Earlier that what he said. Other than this one experience all other times I've stopped in this location they have been very helpful and courteous. They have my business for the long run.

  Eric Strayer
a year ago
I stopped by on Labor day yesterday to buy a air filter, there were no books near the filters to look up what I needed, so I went to the front desk to ask for help. A portly fellow named Chris was behind the counter, he knew I was waiting on him to look up from his phone, when he finally did he looked at me, said nothing like may I help you, sorry for keeping you waiting, nothing. I told him he just lost my buissiness because he obviously knows nothing about customer service or even manners, you all might want to chat with him before you loose more customers!!

  Mary Leach
2 years ago
Great auto parts store! Helpful and polite! Special shout out to Rob, Pat and Marvin, who helped with a light issue on our car. We highly recommend this store and count us as return customers.

  Damilola A.
a year ago
Wow wow wow! I went there to get help with buying tape to put my side mirror back on and Marvin s kindness and words of wisdom made my day! He went above and beyond and helped to fix my mirror issue. Thank you Marvin!

  Tracie Sampson
5 months ago
Herschel is always helpful and friendly !

  Jenny Diehl
2 years ago
My car sat for 3 mths and needed a jump. After driving over an hour the battery died after a couple trips to the store. They tested the battery and said it was definitely the problem. I keep every receipt for the car in the glove box. The battery had 8 mths left of the 2 yr free replacement warranty! New battery, no cost! While we were there 5 other people brought their battery problems to Advance! They treat you right!

  Sgt. David E chowhound Swiger USMC
a year ago
Very helpful people & of course it's nice to get the correct part when you order. Easy in & out with good quality products

  Jennifer Vance
3 years ago
A big shout out to Bryson for helping get the correct wipers for my 2014 Subaru. And for going the extra mile to install them for me! In and out very quickly. Will shop here again for any automotive needs.

  Anthony
a year ago
From the second I pulled into the lot this older women was staring at me as I parked while she smoked back to back cigarettes outside not doing anything but staring at me then I go inside the store and she continued to stare at me I don't recommend going here nobody knows what they are talking about they recommended me a part for a diesal vehicle when I told them I don't have a diesal , I never plan on coming back

  Keith Miller
2 years ago
I needed windshield wiper blade and the cashier took me to the aisle and explained which ones were for my vehicle and the quality difference between them. Very good customer service.

  eClips
4 years ago
This is a good ol' auto parts store. Clean enough. All the staff I have worked with are friendly. They have a lot of spares, but of course not everything. They carry most of the name brands. I will say the off brands are hit or miss. They have most of the tools you may need, and fluids as well.

  Jeff Rettinger
5 years ago
Helpful staff. Tom took great care of me with a new battery. Not only was the price good...but free installation!! Will recommend these guys and gals.

  Kim Reynolds
3 years ago
Needed a Key fob battery. My battery was changed out lickety split, no problem. I didn't even have to ask. Staff are very nice and greet you as soon as you enter.

  Martin Hardyman
5 years ago
I give advance auto parts in grove city a 5 star! Brain,Michael,Rhonda,Ann and Rob always go the extra mile to take care of me with getting the parts I need. I been going there since it opened many years ago and wont go to another auto parts in grove city because of the service that provide. Want to thank you all for taking excellent care of me in getting parts I need!!Marty

  Herbert Maxwell
3 years ago
There was only one clerk but he was very attentive. Both times that I had questions he was on the phone but he quickly ended that and responded to my needs. Excellent service

  ron hayman
4 years ago
I called first to ask about a part they were less expensive than AutoZone.When I walked in the door I received immediate attention. Was asked if I needed help with anything. I told them what I needed the got it for me then asked if I needed any thing else. They rang it up I paid and was out the door.Took about 10mins. from beginning to end.

  RedhairedGirl
2 years ago
my car battery was dead dead deadi went to advanced auto parts in grove city, ohiochris B (name on the receipt) assisted me w/a diagnostic of my car, installed a new battery, and the check engine light was removed (lol)my experience was professional and flawlessi am very grateful for all his help today:)

  Terri Hash
5 years ago
Have purchased multiple items at this location. From parts to over the counter items such as Heet dry gas!At least 9x's out of 10x's they have the part in stock. If not, depending on the item(s). They will order them, with an in-store delivery of 24 hrs. No payment up front.Now, hard to find parts have to be ordered and delivery to the store. Takes 2-3 days. A pymt up front is required for those parts.If they happen to not have the part and you can't wait. I'd call Auto Zone. They seem to have it when Advance doesn't 99% of the time. They also seem to be cheaper. So, it depends on your personal needs what route you take.Staff is friendly, most are knowledgeable. If they can't answer your question. There seems to always be a season employee there that will.

  Greg Bryant
4 years ago
I'm in advance Auto parts all the time and they always take good care of me.If they don't have what I need, they just order it and get it very quickly for me. Very good attitude and excellent service there.