Midas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karen
a month ago
The guys who work there are super friendly and very nice. They fixed my parents truck the same day. Thank you . Great customer service

  Shannon Reynolds
2 months ago
Had oil change done. Car began leaking oil on my driveway. Next day took it back, they didn't tighten the oil plug. A few weeks later, large oil puddle under car. Had towed to actual mechanic shop. Oil Filter was defective. DO NOT USE.

  Laura Saine
4 days ago
Payton has great customer service skills. He was patient when answering all my questions since I m new to having a car and got me in for an appointment right away. 10/10 will come here for all my car needs!

  Julie B
a month ago
Brought my suburban in for a front, driver side squeaking sound from wheel. I was told it just needed to be greased but my back brakes are bad. $643 later I still have a squeak in my front driver side wheel. Brought it back to Midas and was told it was not a brake issue. They should ve told me that from the beginning!! But they managed to get $643 out of me. Well done, Midas. That s bad business. Now I don t trust them.

  AO XZ
3 months ago
This Five Star Review, comes from a High Quality Customer Service Experience! I knew my car needed work and cringed at the sounds and lack of performance my car was at so I did the least with getting an oil change. However, after an exchange in conversation with Midas s desk clerk, he related to me with not having the money up front and did me the privilege of mentioning Lender/Payment Plan. This was fantastic! I am now able to have all of the work done, along with my initial oil change. I had no idea this was an option with Midas, I m ecstatic!

  Dwayne Dutcher
2 months ago
I had an excellent experience with this shop. We had to make an overnight stop on our trip to Florida due to brake issues. The staff was able to get me in right as the shop opeissues. Next morning and quickly resolved my issues.

  Trev Lee
a month ago
Very disappointed in the service I received by my local Midas in Bowling Green, Ohio.I when getting an oil change they informed me that I needed some suspension work - specifically font axle bearings and CV joint. While the car rode smooth, I trusted them and a month later I took the car in to be repaired. I didn t mind that once I get the car in that they found more things wrong, doubling the cost, and that it took a full week to fix but when I get he car back it felt worse that when I dropped it off. The ride was rough and the front left in which they had worked on felt loose so I brought it back a couple days later and they told me that the CV. Joint they put in went bad and they would replace it but also that my coil sprint was broken and that I would need the strut replaced. I asked how it has broken, questioning if it was result to the CV joint and they said no, that it is common for my 100 mile Subaru Legacy(which is in great well maintained condition) and the stated that it wasn t broken when they worked on it and that they had photos but that made zero sense as what are the odds that my strut broke on the same wheel they had been working on right after I received it and the CV joint needed to be replaced .they informed that the they removed the broken part of the spring and that I should notice anything. That was not the case as when I got the car back it still felt off and broken spring rattled making the engine idol more noticeable and the ride very rough but it is my family s only car so we drove it for a week as we needed but it got worse and we brought it back and we were informed that the CV joint broke again and that they ordered an OEM part that would take a full week it took 2 weeks and when I brought it back to have the OEM CV joint replaced I voiced met concerns about the broken strut and the person at the front dest said that it could in fact be broken due to the CV joint issue, meaning it could be a results of their services and that they would get it fix/resolved and not to worry about it. Again, I got the car back withe a new CV joint but the same broken strut and my car still feels worse that the day I dropped it off to be fixed at Midas a month prior.I honestly don t know what to do as it feels like Midas is clueless and Doesn t want to take responsibility for the broken strut caused by the service they provided. My car still feels rough and gets worse everyday and I am just conserving taking it to a new place and paying more as I feel Midas won t be able to fix it.The people who work at Midas seem nice but I do not recommend them as all as it feels like they don t know what they are doing, at least with Subaru s maybe they are more competent with other brands. If anyone has any advice on how to resolve this I would greatly appreciate it and Midas .if you reach out and find as way to resolve this and wrk with me I will update that review as I know mistakes are made and I respect when people / businesses take responsibility for their mistakes.

  Darin Hofacker
a week ago
Had my van in there and i needed 4 tires. Took a long time watch them jump from vehicle to vehicle. Seen a guy come in and ask for a oil change . Wasnt able to get it in till the next day but a women walked in need new struts on her vehicle and was in the same day and same time. But checked everything besides what she was there for

  Brandon Rockwood
4 months ago
DO NOT GO HERE! They will take in your car and purposefully misdiagnose it in order for you to pay for multiple repairs rather than one. Now that I got my car back, a sensor just happened to break and now there is a weird grinding sound.Ben the manager got ANGRY when I told him how my car was in a worse shape now than it was before it got in, and even asked me to leave the building when I continued to describe the problem.It's clear that the shadiness and lack of morals stems from the management and seeps into the lower level employees. FIRE BEN and stay away!

  Kelly Bryant
3 months ago
Been coming here for a couple years, always excellent service and polite staff. They are quick to get work done and are communicative of what is being done to the vehicle which is always appreciated. Would definitely recommend.

  Jennifer Bray
4 weeks ago
Struggled to get the guy to give me an estimate to fix my catalytic convertor, and then when he finally did, he gave me an estimate of $20,000. Most ridiculous thing I've ever heard. Plus my car beeps after being serviced and did not do that before being dropped off.

  Dawners A
3 months ago
Great service.Great service.Let me change my opinion on this ...After my fourth time in Midas, I think the "issue" is fixed! Routine oil change turned into a nightmare. December 30th I had an appointment to get my oil changed, took it in everything seemed fine store manager was very pleasant & very talkative but then came the issues. On the 1st I realized my oil was leaking. I took it back in on the 2nd where I was told everything was fixed but to my surprised yet again it was not fixed, So again after work I take my vehicle in they tell me that the gasket is faulty so they put sealant around the oil pan and tell me I'm good to go with no leaks. Here we are on January 5th as I'm driving to Findlay I smell oil burning again so this time I take it to the Midas in Findlay to where I still had an oil leak. They redid everything and even cleaned up the mess that the BG had left under my vehicle. I did call the store manager in BG and express my feelings again to him to which I was not getting what I wanted to hear about maybe being a little compensated for all of my issues but yet I was getting a lot of mumble jumbo stuff from Peyton. At the end I said look I'm not hearing what I want to hear from you therefore I will be calling corporate and I expect when I get back for my trip to have a complete paid for oil change and he agreed however I will not be going to The one in BG.Might I add that on December 30th there was also another gentleman there to get a routine oil change and when I returned on the 4th that same guy was there with the same issue as to which I was having seems a little fishy.

  Josh Brandt
4 months ago
Simply the best service in town.My husband who is a mechanic, and is in the service trusted them he's been in the field for years and if they have earned his trust they are good people

  Hannah Johnston
4 months ago
MIDAS has always made oil changes affordable for me. They complete everything on time, and make me aware of problems with my car. Not only is the service great but the staff is friendly and helpful.

  jacob king
3 months ago
I had to go to a different shop to fix what MIDAS failed to fix twice in 2days. I can no longer recommend going here anymore. It s a shame. This has been my trusted mechanic shop for years. I took my vehicle in to replace the wheel studs because 2 were broken. I brought 5 new studs from OReilys for them to use. When I picked it ,after hours, one lug nut was missing 2 others were barely hand tight. Only 2 of the studs were replaced. I brought it back in the following day to be completely/fixed.Immediately after took it across the street to a different mechanic to double check. STILL WASNT FIXED I HAD TO PAY A SECOND SHOP TO FIX WHAT MIDAS FAILED TO TWICE((COME ON )Service: General repairs & maintenance

  Landon Cina
2 months ago
Got tires changed here twice. Very accommodating and prompt in their service. Payton is very friendly and easy to work with.

  Rusty Burkett
2 months ago
After further shopping around, i had found i could have gotten the work done for half the cost, They had marked up parts way to much, or their labor cost is sky high, either way, could have been more in line of pricing, I will call this my mistake, and should have shopped around before getting the work done, the only good thing going for them, was the guys were very friendly and and did the work quickly, for what little staff they had that day.

  Jorey Rees
2 months ago
You guys were super helpful with getting the oil change done fast and making sure my tires and air vent were all good and working.

  Tim Howard
4 months ago
Great service.Was able to get me in when they were busy for an oil change. Payton is a great manager and is friendly and will work with you to get a great deal.

  Dylan Phillips
5 months ago
Payton was awesome professional and kind. Made sure my service was quick, and that I was aware of time and cost commitment. Upstanding professional!Services: Tires, Wheel alignmentServices: Tires, Wheel alignment

  Scotty Fraizer
2 months ago
Great people and great service. When you go in, ask for Ben, their Assistant Manager. He'll get you taken care of. Tell them I sent you.

  emma greenlee
2 months ago
The midas team did a wonderful job of taking care of service on my car. Payton was extremely helpful in his communication and service

  J Monhollen
5 days ago
Did a good job but should have done everything a professional shop would do.

  AL Mar
2 months ago
Midas Bowling Green, OH always has great customer service. They don't price gouge and do everything they can to keep my repairs affordable.

  Anijah Johnson
5 months ago
Took care of my needs in a timely manner. Amazing customer service, and I really appreciated the way Peyton explained things to me. I will be back!Service: Auto exhaust system replacementService: Auto exhaust system replacement

  Andrew Schuman
3 months ago
Great service and great prices! Thank you very much. I recommend this Midas highly and without reservation. Nate and Don provided superb customer service! They were professional, courteous, respectful and knowledgeable. This is a great place and I will return!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Amanda LeMaster
2 months ago
Payton was amazing! Great customer service and fast work! I will continue to be brining my car here!

  Leatra Harper
5 months ago
We were told by another car repair company we needed new CV axle. Thank goodness we took it to Midas in Bowling Green for a second opinion - they told us we did not need it. They saved us over $1000 - Thank you!!!Service: General repairs & maintenanceService: General repairs & maintenance

  Tommy Dillinger
3 months ago
Good service, got me taken care of in 2 days and helped me check out my newly bought car.

  Cornelius X
2 months ago
Don did a fantastic job working on my vehicle. Payton was very formal and provide great customer service