Precision Autoworks

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  hugh thompson
2 months ago
I have been taking my vehicles Mk7 golf R, and B5 s4 to Precision Autoworks for the last few years, and I couldn't be more impressed. From start to finish, their team goes above and beyond to ensure my satisfaction.I ve only ever had the opportunity to meet the staff once but, I was greeted with professionalism and warmth, setting the tone for all my previous and future experiences. Randy and his staff listened attentively to my concerns and will thoroughly explain the necessary repairs, putting me at ease.Not only has all my services been efficient, but the quality of work exceeded my expectations. My vehicle now runs smoothly, thanks to the expertise of Precision Autoworks' technicians.Furthermore, the pricing was fair and transparent, with no hidden fees or surprises. It's evident that customer satisfaction is a priority for this establishment.Overall, I highly recommend Precision Autoworks to anyone in need of import/euro automotive services. Their dedication to excellence and commitment to customer satisfaction truly set them apart. I will definitely be returning for any future automotive needs.Thank you, Precision Autoworks, for your outstanding service!

  Bernard Pinckney
a week ago
Very professional, patient, and kind. In addition, great diagnosis of vehicles! Highly recommend this mechanic shop!

  Karlyn Lange
2 months ago
So glad I found Precision in Grand Rapids! My Audi battery was being replaced within an hour after I called. The cost was a fraction of what I was quoted at Midas! Very friendly and honest. Waiting area was clean & comfortable. I will definitely be back for any car issues.

  Dan A
2 months ago
My family and I had taken our vehicles our whole lives to the former business that was here,Ludwig Auto!! We were sad to see him retire! But now we have faith in this new owner too as he does good work and truly stands by his work!! The owner and service manager are stand up men and will do what's right as they have proven that to me with my latest vehicle problem they helped resolve!! Here is to many years of good quality service and work at Precision Auto!!

  Kenzi Clouse
2 weeks ago
Precision Autoworks did a wonderful and professional job working on my sons Audi They were thorough and knowledgeable and really went above and beyond with any questions or issues that came up during the process of the car being worked on highly recommend!!

  Maggie Schilb
a week ago
I really appreciate getting me in early, giving my car a thorough examination, and giving me a detailed list and protocol of what needs done next. I'll be back for sure! :)

  Brian Burchett
3 weeks ago
I have been a customer of Precision for almost 10 years with more than one vehicle serviced.When compared to other mechanics Precision has been reliable service.Brian.

  Emily Hartig
a month ago
The staff at Precision have always gone above and beyond for me. Thank you for taking such good care of my Passat. You all are a pleasure to work with!

  michael vasko
3 months ago
Check engine light was on in my truck, dropping my truck off for repair, and they completed the diagnostic and repair within an hour. Was call that my truck was ready for pick-up in about 2 hours of dropping it off with the new part installed. Can't say this would be typical, I think I was lucky the needed part was on hand.

  Mark Hale
a month ago
I took my truck to Precission to tell me where an oil leak was that another shop had tried to repair 5 times they were professional and courteous. I will definitely be using them in the future.

  n Calzolaio
2 weeks ago
The location is a bit inconvenient but totally worth it. I love the communication and detailed info on everything they find after taking a look at the vehicle.

  Scott Long
a month ago
I had a major electrical issue with a Land Rover Matt way under charged me on labor to fix this issue I would not hesitate to take anything to precision Auto works Matt and his crew treated me right!

  Kent Challen
2 months ago
Had oil change and tire rotation done. Let me bring my own oil and filter I'm brand loyal. Much appreciated.

  Carole Sarkan
2 months ago
I feel like I'm being taken care of even though I have a special-needs car. I appreciate the loaner car and I appreciate the fact that Matt and Angie are understanding and explain things to me in a way that I can understand.

  Jose Ybarra
3 weeks ago
Very honest and always do good work. I ve been with them for 25 years and have always trusted my cars with them.

  Bill Weimer
2 weeks ago
The service is excellent, they are very complete and their prices are competitive.I highly recommend them.

  Maria Georgiafandis
3 weeks ago
Very pleasant staff, easy to schedule, the work was completed in a timely manner and my jeep runs well!

  Cherie Stewart
a month ago
I got my car in earlier and they did a whole check up , so now I know what I need to fix . Lol . But they fixed what I needed to drive it and back on the road again . Thank you

  Chris Garrett
2 months ago
Precision did a great job they got the car finished on time for a reasonable price.

  Nicholas Casteel
2 weeks ago
Precisions team was thorough, honest, and willing to give the time we needed to make a smart decision on how to proceed with an u fortunate situation. We will be back!

  Kim Kempf
2 weeks ago
They were very friendly and also got me in very quickly and also got my car back quickly. I will continue to go back

  Renee Mick
11 months ago
The group of people at Precision Autoworks are astounding! We tried to get someone in the Cleveland area, where we live, to find the problem with our 2002 Jaguar. Even the dealership said they would not work on a 2002. Precision found the problem (and others as well) for a set fee of $93. They texted the diagnostic report and we were able to choose what we wanted done on the form electronically. Sooo slick! They were able to find a used part (no new ones are made for 2002!) and installed it for a very reasonable cost, stated upfront. Other issues were taken care of as well, very reasonably, as well. Randy was especially diligent in hunting for a rear-view mirror and keeping us informed. This is a GREAT place to do business, eventhough they are not part of the BBB, I am so glad we decided to try them out. You won't be sorry!!Service: General repairs & maintenance

  Ken Biller
2 weeks ago
They did what they said they would do for what they said it would cost we're happy with the work

  Tom Jeffries
a month ago
They are always honest and up front with repairs. Friendly service

  Jana Von Deylen
11 months ago
Recently purchased a foreign automobile (2 yrs old) from a local dealership and realized several weeks after purchase, they do not/did not do ANY of the pre-cert ck's, ie; fluid ck's, changes, tire rotation/balance prior to sale. Only the interior detailing was done. Happily, I was given the number of Precision Autoworks from Little German Village (they strictly do Volkswagen) jst outside of Grand Rapids Oh. Randy along with Andy did a fluid ck, then a change of dirty fluids, reset my alerts and gave me peace of mind. So pleased to have a professional, knowledgeable auto shop not far from my home. I WILL continue to keep my auto healthy with regular visits at Precision Autoworks as long as I own her!

  Bill Borer
2 weeks ago
Called for a last minute oil change and got in right away thank you so very much !!!

  Brian Johnson
2 months ago
Very open and up front! Even helped deal with the insurance company. Thank you! You guys rock!!!

  Joel Roth
2 weeks ago
They are very knowledgeable and provide excellent service!

  joe niceley
a month ago
Quick service and provided service needs before doing any repair.

  Ninja 250
2 years ago
Replaced transmission on my 2013 Mercedes, a complex and time consuming process. Car now runs great and Matt saved me a lot of money compared to dealer prices.Service: Transmission replacementService: Transmission replacement