Red's Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jason Fergesen
4 months ago
Took my wife s minivan in because the brakes were squealing and Ray set us up for a brake job. An hour later, he called and said the brake pads were fine and didn t need replaced, so he cleaned them and looked everything over. When I came to pick it up, he said no charge! I asked what about labor?! He replied with just think of us when you need something worked on . Well I did think about it and Ray just got Red s another lifetime customer for both our vehicles!! I always heard the horror stories of mechanics trying to get you for more than what s actually wrong. Not Red s! Very honest and fair. Highly HIGHLY recommend this business!

  Donna Zelazny
6 months ago
The folks at Red s were so kind when my car broke down. I live in another state and had no idea where to take it. Red s was highly recommended by the gentleman at the hotel and he was right! They got my car fixed quickly and even topped off the oil and changed my wiper blades while they were at it. So now I highly recommend them too!Service: Auto battery replacementService: Auto battery replacement

  Shannon Hylton
7 months ago
Ray & JonThank you for the excellent service !!!These guys at REDS were both very patient and polite as I described the sounds my car made lolThey accurately identified my problem as the wheel bearing and efficiently replaced it within a few hours.These guys were both also very considerate to inform me of some additional car problems and gave me very reasonable estimates for those as well.Thanks you guys!!!I'm very appreciative to have such good honest reliable mechanics in town.Service: Auto maintenance

  S Davis
7 months ago
I had my overheating car towed to REDS. The guys were very honest in diagnosing all the issues with it and then also very patient with me in awaiting my descions.Jon and Ray both did an AMAZING job getting my car fixed up and back on the road. I'm lucky to get a few more miles out of this 4runner thanks to these guys going above and beyond for me.I'm so thankful to have mechanics thatI can truly depend on !!!Thank you from the bottom of my heart for EVERYTHING Jon & Ray !Services: General repairs & maintenance, Auto engine diagnostic, Oil change

  Jeff Estep
a year ago
Went to Reds to get my brakes looked at, and the oil changed before a trip to Florida.They replaced the front rotors and brakes all the way around.About a week ago, I went back to have my brakes rechecked due to a slight vibration in the steering wheel when I applied the brakes.I also wanted to get the oil changed, fluid levels checked, and tires rotated.They could find nothing wrong with the brakes, but after rotating the tires, the car drove better.I was very pleased with their service and the staff was friendly and knowledgeable.I will be back to get my truck serviced soon

  Shaykesia Roach
a year ago
My transmission went out and they said they could get the transmission in and replaced by the next week. It took them over 4 weeks, leaving me stuck paying hundreds for a rental car. If I would ve known it would ve taken this long, I would ve taken my van someplace else. I do not recommend.Service: Transmission repairService: Transmission repair

  Lee Caterson
a year ago
My family and I were traveling through West Virginia late at night when part of the road gave way and blew not one, but both of our right tires and cracked one of our rims. The roadside assist through our insurance company was less than helpful. They sent a tow truck to the wrong location and told me to find my own transportation for myself, my husband, and 3 children in car seats. We were no where near a town and all repair shops were closed for the weekend. Uber and Taxi services do not exist in that part of West Virginia. I started googling tow companies near our location and was told repeatedly that our car could be towed but no one would help with transportation for my family. By God's grace, I finally found Tami at Red's Auto Center. She began contacting everyone she could, suggested hotels that were close by and she stayed in contact with me until my family was safe. She helped to set up a medical transport company to take my family to a safe location and provided towing for our vehicle. She spent over 2 hours of her Saturday night helping us. I can not thank her enough.

  James Porter
6 months ago
Great place to shop! when you get the chance stop by Aldi's and get the foods you need at a good price.

  lewis johnson
a year ago
They are very professional and honest. I needed my box truck fixed. It wasn t able to get fixed until the next day. So they gave me and my wife a ride to the nearest hotel and picked me back up the following day when the truck was done. .

  LebanonSpringsHouse Ministries
a year ago
We had the church bus out on a trip and had a tire/wheel issue. They rescued us and fixed a problem caused by a different shop! Great people. We were blessed to find them. Highly recommend.

  Tracy White
2 years ago
Red's tow truck rescued my family after we got stuck on the side of the road with a sudden coolant leak via AAA. They towed us to the nearest auto shop where we were able to find a part and get our van fixed. The truck driver was so nice. We really appreciate the help!

  Kendra Mauck
2 years ago
Ray & (I believe his name is) Mike, are AMAZING! I was in a pinch trying to help my sister before she deployed overseas for a year and needed to drive her original Bronco several states away. Realized the night before I needed to leave that the rear brake line was leaking brake fluid. Every other shop laughed at the idea of getting me in to do it on short notice, but this shop was so kind and not only got me in, but were finished very quickly. Labor was extremely fair and so were parts! Thanks to everyone at Red s Auto Repair for helping a stressed mama that was helping her big sister as she serves our country! Service: Brake service & repair

  Marlin Kelley
2 years ago
One of the nicest guy I've meet. Went out of his way to help me. Had a tire that needed plugged but ended up needing a new one. Would definitely go back and definitely recommend to everyone.

  Richard Hedges
2 years ago
All of my automotive work is done at Reds in Gallipolis. Prices are reasonable for both repairs and tires. The mechanics are knowledgeable and explain the reason for the repair. I appreciate their comments and recommendations .

  Brittany Murphy
4 years ago
I took my truck in to be serviced and staff was very welcoming and friendly. Sam did an amazing job finding what was causing the noise my truck was making and the price was very reasonable! Will be coming back. Ask for a Mechanic name Sam.

  Tammy Kittykatgood
4 years ago
These guys are the best. They go the extra mile and are the nicest guys. We had a tie rod go out 1hr 1/2hrs from home, they had it fixed in 30mins. U guys are awesome. Prices are reasonable also.

  Joe R
2 years ago
They get it done, and for a good price every time. Very satisfied. I will always take my Jeep here when it needs work.

  Matthew Williams
a year ago
I went here for a appointment for a tune up which is spark plugs changed and o2 sensor replacement i bought all parts from Napa and took it here well let's just say the guys that was working front seat with a ear piece was very rude had a attitude like hell well had my sparkplugs and o2 sensor replaced and i wanted my brakes changed to the ones i bought for my car and all he said was i didn't need new ones well o didn't ask if i needed new ones i wanted these put on because of the brake dust well it didn't happen just seemed like they didn't want the work or the money for the work I'll be taking my car somewhere else then i had a check engine light on and he couldn't tell me what it was and how to fix it either just seemed like they didn't careServices: Steering & suspension repair, Brakes, Brake service & repair

  Steve Nibert
7 years ago
Have always been treated kindly and fairly. Have no problem referring people to Reds. Vehicles are there a little longer than I think it should but the kindness and fairness offsets the wait.

  Christina Rowland
7 years ago
Horrible judgmental people. Would never refer anyone to Red's. Car broke down on the way to visit family across the state. Instead of fixing the car and helping a stranded single mom these horrible people choose to harass her by calling the police. Who ultimately had to leave because they found she was doing nothing wrong. The owner and his crew should be ashamed of themselves. They definitely know nothing about hospitality.

  destiny lemley
2 years ago
Prices are always way too high asked for an estimate for a rear main seal replacement and asked if I ever done any work there before said no just estimates wanted 1500 for it....found laytons garage said he would do it for 600!!

  Kevin Cheatwood
3 years ago
Ray got my car in for tires and a alignment on short notice even though they were busy. They did a great job!Services: Tires, Wheel alignmentServices: Tires, Wheel alignment

  Timothy Ebersbach
4 years ago
Patrick the tow truck driver was a really nice guy my grandson thought he was funny and the dispatcher whose name was kat was really helpful getting me set up for a tow would recommend them to anyone

  Robert Jenkins
6 years ago
Towed our truck from Gauley Bridge West Virginia to their shop in Gallipolis. Had the truck back on the road within 24 hours. GREAT response and GREAT service.

  Angel Clendenin
3 years ago
Don't trust this place. They just quoted my car to be fixed at 307. dollars, currently sitting at Poor Boys in Henderson, where it won't be a cent over 180 bucks... maybe not even that much depending on how much fluid it may use. Shame on Reds!

  Samantha Shaffer
7 years ago
Always friendly, professional and timely. Kept me in the loop when there was a delay for parts, which I really appreciated. I can't say enough about the customer service I received! Thanks for everything!

  Jeff Little
3 years ago
Really nice guys there good mechanics fast on there work to. Just a good place to go i will continue doing business there for sure.

  Mack McCarty
a year ago
Great service, great communication by the staff, truck was in and out in a day

  Ladonna Searles
7 years ago
Did a great job ! Very friendly ! I will go back when I need my Toyota serviced again ! Great job (Ladonna Searles)

  Kristal Kelley
6 years ago
Our wheel ran off 400 miles from home. Staff was amazing, so kind and helpful.