Great Lakes Subaru Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Guixiang Burkholder
a week ago
Noah and his team are outstanding. I needed new tires and was in and out in record time.The price was more than fair, plus I have Noah if I have any questions or concerns. Give him and his team a try.

  Mohammed Mansour
a month ago
Lindsey was one of the best experiences that I have witnessed in my life time, precise, friendly, on time, responsive and very professional lady. She made me change my mind on car detailing companies.Sales team was so great and corporative as well Erick and his manager Tony were so amazing and their so professional GM of sales was extremely knowledgeable , kind and helpful.Thank you so my for building a positive image towards your companyThx you Lindsey again for your follow up and ongoing feedback back to me.

  Chess Venis
6 months ago
I took my car in for an oil change. They were super fast with the routine inspection, tire rotation, and oil change. They even ran my car through the car wash and gave my dog a chew toy (a limited time promotion Subaru is doing to celebrate dogs this month).Services: Tire rotations, Vehicle Inspection, Oil changeServices: Tire rotations, Vehicle Inspection, Oil change

  Gary Hale
2 months ago
I would give them 5 stars but ( as a senior citizen) being on a fixed income I thought $82 was too much just for an oil change! I know things have gone up but I think there should be some kind of a break for the older customers that is limited and on a tight budget. Other than that the service was good.

  Kelly Meyers
a month ago
Oil change and tire rotation was seamless and quick. Noah kept me informed, was pleasant and very helpful! Glad he is still my service guy!

  Charles Hirschy
4 months ago
Rob made the process of buying a new car painless and pleasurable. He helped by answering our questions and making relevant suggestions. I will do business with him again. The other staff were good also.

  Linda Gentry
a month ago
I was very pleased that my car was washed along with the oil change. However I was unaware that since I have a Subaru the tires would be rotated with the oil change and that I was charged for the tire rotation. I had a coupon for tire rotation but was told that since I had a coupon for oil only one coupon could be used.

  Lesley Hayman
2 months ago
Noah is fantastic. He explains everything, works with you, and is very efficient. I trust him with all my vehicles. Service like Noah provides keeps us coming back to Great Lakes.

  Charlene Paxton
2 weeks ago
Your team was very helpful with all my needs. They got me in right away, and had me out of there in no time at all. Thank you for the help it was appreciated.

  Greg h
4 months ago
I went to Great Lakes to buy a Toyota and ended up with an Outback. Cathy in sales was informative, patient, pleasant and in the end successful in finding me the vehicle that best fit my needs. Then the service guys stepped in and scheduled my first service appointment before I ever left the lot. You can t get better service than that. If you want a new Toyota or Subaru, go to Great Lakes and see Cathy. PS, tell them Greg sent you, I m trying to get a free Subey hat.

  Dianne Kohl
2 months ago
Came in to get oil changed. Noah was very kind and helpful. Took my coupon.When done he explained what was done. Asked if I had questions.I was very pleased.

  Lois Steyer
5 months ago
Efficient service. I was greeted as I pulled in to the service center. Noah gives such great customer service. He is so friendly! Comfortable waiting area.

  Charles Hirschy
4 months ago
Rob made the process of buying a new car painless and pleasurable. He helped by answering our questions and making relevant suggestions. I will do business with him again. The other staff were good also.

  Rod Morrison
4 months ago
Came is for routine maintenance and evaluation for a repair to a a damage mirror. Service handled expertly as usual. Eval resulted in parts being ordered for a repair 4 days later. Returning today for that item. Check of tires revealed a safety issue with one tire and it is also being addressed today. Very thankful for that, Noah, since this my daughter's car and she drives over 500 miles to college.

  barbara williamson
3 months ago
Scheduled an oil change and was informed I needed a new 9volt battery. Would have been nice if the worked had reset the clock when he was finished with the battery.

  Dennis Ardner
4 months ago
I would liked to give them a 5 but they didn't put the work order in my car after it was serviced so I had no idea what was done. Had to call to have them send it to me in the mail

  Elizabeth Mather
a week ago
Appointment only took 20 minutes, service was prompt and I had no difficulties.

  staci ringle
3 months ago
Everyone I encountered was friendly and professional. They handled the mishap of not being able to find me and not showing I actually had an appointment for service. Apparently my appointment was under someone else s phone number and email, however they straightened it out and got my car serviced.

  Peggy Harpster
2 months ago
Always great service and friendly people. Keeps my car running and looking good.

  Todd Schwiebert
a month ago
This is the best service department I have had the pleasure dealing with in my 30 years of buying new vehicles.

  Bryan Burkholder
2 months ago
Noah and his team are fantasticEverything completed in the time he saidI would highly recommend Noah and his staff

  Phillip Kerns
2 months ago
Always friendly, professional and their serivice is above other dealerships I have purchased 5 cars here

  Joyce Hubbell
2 months ago
Noah was extremely helpful and knowledgeable. We were in a tough spot, and he saved the day!

  Douglas Borkosky
6 months ago
Great Lakes worked around my crazy schedule. I also appreciated the upfront notification that my particular repair had a large labor component. Better to know ahead of time than to be surprised at pickup.

  jeffrey neuhauser
3 months ago
Great place . Have been getting car service for years. Noah is very helpful he makes sure everything is done as it should. Thanks Noah !

  linda theis
3 months ago
Noah and the entire service team do an excellent job! They are always very professional, punctual, and hospitable :-)

  Kristen Pickens
5 months ago
On my way to work I suddenly had a loud noise in my front tire. I called the dealership who immediately said to bring it it. Within an hour it was looked at, diagnosed and I was on my way with a loaner in an hour. Fantastic job guys!Service: TiresService: Tires

  Todd Ricker
8 months ago
Excellent help and courtesy in time of need. Blew a tire on I75. Pulled off road changed to spare and came to Great Lakes Toyota Subaru. Noah and the rest of the staff were very helpful. They fit me in their schedule and I was back on the road in an hour and half. For not being a regular or even living in the Findlay area I was made to feel very welcome.Thank youServices: Tires, Wheel alignment, Vehicle safety inspection

  Hannah Sturtevant
7 months ago
I had the last appointment of the day and had booked online a couple weeks before. They got me in right away and were done in half the time projected and even rinsed off my car for me. Great service and very polite.Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change

  Kristin Helle
5 months ago
They accommodated to me being late, everything was done almost exactly when they said it would be, and I have no issues. The service was efficient, and the staff was polite and friendly!Services: Tires, Oil changeServices: Tires, Oil change