Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bobbie Butler
3 months ago
I need a new battery. They tested my old battery and replaced it in minutes. Such helpful and speedy service.
Kevin Goins
a month ago
Old school parts store & they are very knowledgeable
Christopher Walker
9 months ago
NAPA is great on car parts and prices. Cheaper than Autozone. May not have everything like Autozone but for basic parts, you can't beat their prices.
B Cooper
2 years ago
Guys working here are friendly and helpful. Always trust Napa to have what I need with good quality for good price. Servicing a 3500 turbo diesel, another v8 4x4, 2 backhoes and 3 zero turn mowers they havent let me down with anything yet and even if they have to order a part its relatively quick.
Derrick McIntosh
2 years ago
Amazing service!!! Went to Auto Zone 1st for a battery and was treated very poorly just because they did not feel like installing a battery. Plus they acted like they have never seen a Hyundai car battery before. Went to this Napa, meet Rob and he was incredible! Super nice, battery was same quality of the AZ store and was $70 cheaper and Rob was more than happy to install this battery. Plus he had it done in 5 mins. Thanks!!
hontech81
3 years ago
Best Napa in Cincinnati besides the sister store in Hamilton. Mike is the smartest guy I know, and trains his staff very well. Only person I ve seen answer multiple phone calls and help multiple customers at the same time, he is a very knowledgeable professional.
Markie Mark
3 years ago
The employees here were top-notch amazing! My car was having a heating issue and I pulled in trying to fix it myself... They came out and did it for me. I ended up getting antifreeze\ coolant. And they helped me tighten a clamp. Five stars in will definitely return even though I'm from Indianapolis.
Ric Berlinski
6 months ago
Friendly, knowledgeable staff, good stock of parts
Eric Huber
5 years ago
Mike and his staff always treat me like I'm important. Very helpful, knowledgeable with quality parts. I grew up in a NAPA store with my father, and I just love the memories.
Johnny Sullivan
3 years ago
I love this place. Been shopping at NAPA since I started to drive more than 40 years ago. They usually have parts you can t get at other auto parts stores just call around prior to going to any auto parts supplier for the best price, value & quality. NAPA always rates high on quality but can also be much more expensive on some items while other stores are more expensive than NAPA. So shop around.
Doug Mullennix
3 months ago
They had everything I needed
Nathaniel J Chester
4 years ago
Most knowledgable staff in Fairfield. They quickly helped me diagnose an issue and helped me get my car back on the road. Excellent customer care goes a long way. I will be back in the future.
Alan Butler
4 years ago
Best parts company anywhere around.... Very knowledgeable. Mike and his crew have been taken care of me almost twenty years.... I couldn't be more satisfied
Nate Turkov
2 years ago
The folks behind the counter are pretty nice and offered solid advice on where to find parts that they did not carry, as well as on what they had in store
Manuel Barbosa
6 months ago
Billy logibo and they help you a lot do resolve your problem.
Brian Hodgson
2 years ago
Napa in Fairfield and Hamilton are highly recommend very good guys work there they're nice and polite and very knowledgeable and car parts tractor parts and any other part you might need
craig A
6 years ago
I have been going here for over a decade. Always helpful and have everything I need in stock. Highly recommend you spend your money here.
Matthew Ferguson
4 years ago
Super helpful staff. Guy was very personable and was able to get what I need so I was on my way fast. I will be back for my odd tool needs.
Randall Couch
6 years ago
Mike, the owner was very helpful and really knows his stuff. He helped me find the right part and made me feel at home while in his store
Marquis Colon Rivera
a year ago
Great to get anything you need for your vehicle, good staff and service.
Steve Chilton
5 years ago
Great guys there when I got ready to leave my truck wouldn't start and they came out and try to help me get started I'm for to long it was the starter but I had to different people come out and try to help me that's what I call service
john m
3 years ago
Had everything we needed. Even suggested parts we didn't know we needed. So glad they did. When we went to replace the alternator, we realized the a/c belt needed replaced...
James Richardson
2 years ago
They always' get the parts right ! The guys seem to really know what they're do'in. Also' their parts seem to be better than others ! Thanks guys
Don Anderson
3 years ago
Great customer service great employees great Americans. My kind of store. Highly recommend this store.
Ben W
a year ago
Love the guy at Napa, lots of knowledge and experience
Terry Bretz
6 years ago
Friendly, knowledgeable, helpful! They have your parts, or get them in fast! They also make hydraulic lines! Big plus!
Johnny Sullivan
5 years ago
I actually had forgotten that this store was here. Went there to pick up the parts to move my transmission cooler. They had everything I needed on hand.....usually the case with NAPA.
Rick Dowers
2 years ago
Great automotive store with extremely knowledgeable people to help you out.
Michael Cain
5 years ago
Excellent service there and they always have what I need! Thanks guys
steve johnson
2 years ago
Always helpful and will get you the right parts.