Fairfield Automotive Service Center

4.8 (189)

  5443 Dixie Hwy, Fairfield, OH 45014
  (513) 829-7771
  fairfieldautomotiveservicecenter.com
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sandy Henry
2 weeks ago
Joe was very thorough in explaining the problems. I'm very happy with his work. First mechanic I actually felt as if I wasn't getting a "quick fix and out the door" experience. He took the time to research the root cause.

  Ted McDaniel
a month ago
What a breath of fresh air! A local mechanic who is great to go to and doesn't charge an arm and a leg for repairs. So glad I found them.

  K Sprunger
5 years ago
I walked in 45 minutes after they opened without prompting them ahead of time. Asked them if they could look at my car as the check engine line turned on yesterday evening. They we're incredibly busy but they were so nice and looked at it. I needed to have work done to try and correct the light so I was told to return back at 2pm which I was happy to do. I turned up at 2 and they working on my car while they were still really, really busy. We waited in the front while it was being worked on. There was a tv and coffee station and clean restroom available just a few feet away. The staff was all very nice and helpful. They even offered an activity for my kid to play with while we waited. Very very happy with the service. I'm glad we found a reliable mechanic just minutes from home. Highly recommend.

  Dale Muskopf
4 months ago
First time in a long time that I was able to talk to the actual mechanic that was going to be working on my van. I feel very comfortable with Joe. Got good vibes talking to him.

  edie langford
3 months ago
Support this car service center. They diagnosed the problem with my car and fixed it and told me what to speak with dealer about. Serveral other car repair centers had looked at it and did other repairs. I'm please and will definitely go back.

  Brandon Bavis
7 months ago
These are the only people you should be going to for repairs.Joe has worked on three of my cars over the last few years and I m always happy with his work. These guys go above and beyond every time. Everybody here is so nice and personable. These people are honest and get things done the right way. Shops like this are a rare breed.There really is no reason to give your money to a big chain shop.

  Brian Hilen
7 months ago
Two places told me I had a bad transmission. Joe could have easily replaced my transmission but did some further investigation and save me at the very least 1000 dollars. Thanks for being thorough and professional. A+ service and communication

  Taylor Price
6 months ago
Always great service from everyone in that building. I've been multiple times and they talk me through every single dollar of the repair. They really care about your money and do quality work.

  Benjamin Affatato
3 years ago
Extremely friendly staff. I went in to have a one-off project done for my boat. I went in and the owner Joe greeted me immediately. Asked what I needed help with, I showed him what I was struggling with. He took me to the back and started working on removing the stubborn bolt. He used multiple techniques and even taught me a few things I didn't know.I would refer anyone I know to this location. From oil changes to custom jobs.Thank you again for your help and I look forward to working with you again!

  Sarah Smith
7 months ago
You shouldn t be going ANYWHERE else except here!!! Everyone is so nice and helpful! They told me what needed repaired immediately, and what I could wait to get fixed.. Prices are VERY REASONABLE and they are honest!! Thank you !! Will never go anywhere else!!

  Jeff Rhoads
a year ago
Joe, Gina and the whole crew are Outstanding to deal with!!! Super honest about what repairs need to be done vs what could wait so we could plan for it financially! Talk about honest! they always seem to care about you like your family. Very hard to find a shop like this anymore! If your looking for a Good honest shop that wants to take care of you instead trying to get all of your money i HIGHLY Recommend that you go talk to Joe at Fairfield Automotive!Services: Transmission, General repairs & maintenance, Transmission repair, Brakes, A/C installation & repair, Oil change

  Kaje Foul
a year ago
These guys were nice and and extremely helpful. Estimated price of a full diagnostic on my car was 100 and I was only charged 32. They did as I asked and nothing more. Best service ever! Also, I plan to come back for the repairs and nobody besides them and me will ever touch my car again!

  Lori Barton
2 weeks ago
Good service fast friendly will be back

  Tyler Smith
a year ago
Very friendly, and very resourceful. I came in with a oil leak probably they got the parts quick and fixed it very fast and also great pricing saved me money I ended up buying tires from them. I will definitely be back for future services when needed.

  Wymon Parham
a year ago
Fairfield Automotive is the place to go!!!Great people, good prices, and excellent service. Joe is a seasoned mechanic that is very knowledgeable and passionate about his work. Just good people, rare breed. Much respect Joe, thank you for your services Service: Electrical repairService: Electrical repair

  Molly English
2 years ago
They are hands down 5 stars .. I had posted a request for referrals for my daughter's car and They came highly recommended... I have to say they were honest, friendly, patient and understanding. They were willing to work with us on parts that needed to replace versus other parts depending on the cost.. We did get work done there We needed something replaced a couple months later that was under warranty and they did it without hesitation 100%! I feel comfortable sending my teenage daughter in there having them take a look at it and let me know what is wrong with it... There is not a lot of places that you can say that about! Absolutely highly recommend you will not be disappointed!

  Kevin Morris
2 years ago
First time stopping by this service center. I was actually there to help my brother drop off his car. He called and the team had him bring the car over moments later. Joe managed to address the issue same day and had it ready for my brother only a few hours later. He even managed to assist me with a minor issue on my car and give a recommendation for my collision repair, when we stopped by to pick up the car!Great first impression from the team here, and I can see why they already have positive reviews. Will definitely stop here for any potential car troubles! Many thanks!

  Debby Geisler
4 months ago
Joe the owner is very honest and fair pricing!

  D Wilson
6 months ago
A small locally owned business you can trust and depend on with fair pricing.Services: Auto battery replacement, Auto brake repair, Tire rotations, Vehicle Inspection, Oil changeServices: Auto battery replacement, Auto brake repair, Tire rotations, Vehicle Inspection, Oil change

  Cassandra C
3 years ago
I cannot say enough about this team of people. They are so kind, professional, patient, and informative. They're willing to explain the issue, potential solutions, longevity of each option, cost associated, and timing to repair. I always feel fully informed. The costs are very competitive and fair - saved HUNDREDS on each repair over going to the dealer or elsewhere.Hands down will always recommend.Services: Steering & suspension repair, General repairs & maintenance, Wheel alignment, Brakes, Air conditioning

  L A
3 years ago
Long story short I had a client of mine who's engine blew and needed to be replaced in Fairfield, Ohio... we are from Canada. Called around to a few shops and everyone kind of blew me off or tried to price gouge me except for the wonderful Kitty! Everything was handled over the phone and they did a great job! This is one trustworthy group of people, and from my experience they know exactly what they are doing, and are very reasonable with their pricing. Thank you so much everyone! You made a nightmare scenario turn into a pleasurable experience. Can't thank you enough!! From - You're favoUrite Canadian!!! (We spell it differently :P) BIG SHOUT OUT TO KITTY! YOU ARE THE BEST!

  Roger Carr
a year ago
They installed a 12v battery in my Prius at a very good price. 100 cheaper than Toyota. They did not keep 12v applied to the positive terminal so I lost some of my programming. Reprogrammed and all is good.

  Jen Barrett
2 years ago
This place is awesome! While on my lunch break I found that a flap under my car had fallen and was nearly dragging. Fairfield Automotive Service Center was the closest shop I could find. I called them up and although they were busy they said to come on over. They threw my car onto the lift and fixed the flap in no time. Without any pressure to sell me, Joe gave me helpful information about a sound that my car was making. I am so grateful at how fast I was helped! Friendly and excellent customer service!

  Jared
3 years ago
I will give this shop my business when I need repairs. Hands down my favorite shop. Their customer service is very helpful, kind and patient. They also don't rip you off. Have an older car and one shop wanted to charge me hundreds of dollars for a new exhaust pipe and all that entails. They said they could just patch it for a fraction of the price and were even honest about how long it would last and that despite it not being a permanent fix, it would do for the few short years I owned it. Works great.

  David Pratt
3 years ago
The owners of this auto shop treat everyone with professional care and respect, always inform their customers of the best options when it comes to repairs, and try to think outside the box for solutions to save the customer money. They will answer all your questions honestly and steer you down the correct path for the future of your car. Wish I could give them 6 stars!Would definitely recommend to everyone. You will not be disappointed! Thank you to the owners for their hard and honest work.Services: General repairs & maintenance, Engine repair, Air conditioning, Oil change

  Heather R
5 years ago
Since we started going to Fairfield Automotive, we have never taken our vehicles anywhere else. We live 30 minutes away and it s worth the drive for the superb service we have received every time. We love that it is a locally owned business. They have always been fair and honest with us. We completely trust them with our vehicles and have always been more than satisfied their work.

  Wayne Hamilton
4 years ago
Great service from people that will treat you fairly. Service done right and either completed by or reviewed by the owner, Joe, master mechanic. This repair shop will not add on services you do not need and will tell you straight up if it's a service you should take elsewhere, think dealer. Don the manager has been there through a name change and changes of ownership. Prices are fair and comparable or better than most other places and far better than the dealer. They also offer a 2 year/24k mile warranty. One of the few dealers I feel I can trust!

  Scott Richter
6 years ago
I took a used vehicle here to get it inspected before purchasing it and they did a fantastic job. The owner inspected it and gave me a very thorough and honest breakdown of the vehicle including estimates on the cost to resolve the issues. He was friendly and helpful. My only issue was that he and the guy running the front desk talked WAY too loudly as though I was standing 20 feet away from them.

  Olivia Mena
4 years ago
I would Recommend this Shop to Everyone, I was over 400 miles from home when My Power Steering went out. My Husband ( A 25+yrs Auto Tech) searched from Home and found this Shop, I m So Thankful He did. Kitty answered the Phone I told her My Situation and she had me in there right away. Not only did they fix My Vehicle but it was All fixed within a few hours and at A Reasonable Price. Thank You for such Great Service

  Thomas Denniston
3 years ago
My daughter and son-in-law recommended this place and I'm glad they did, my experience was a very good one. They did such a great job on my car, had reasonable prices and were very friendly. I highly recommend them.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday Closed
Sunday Closed

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