AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JESSICA MORELAND
a week ago
Guy was not willing to help me and did not even act like he wanted to be there. Will not go back to this location again. Went to the auto zone in Hamilton and the gentlemen was so helpful.

  Jennifer Mccullough
4 months ago
Absolutely the best service ever! Fred Blair was so very helpful, going above and beyond, changing a battery in my car for one I had bought there and showing me exactly how to change it as he was doing it. All on a Sunday, late afternoon! Very professional and courteous, I will be going to that Auto Zone from now on.

  Garrett Dove
2 months ago
The staff here are extremely helpful knowledgeable and generous people with a sense of humor. I recommend this autozone to anyone driving by or in search of a convenient part , quick and easy!

  Ken Reeves
7 months ago
I needed help locating a item. I described what I was looking for and the gentleman at the front counter was kind enough to assist me.It is rare to see people providing this type of customer service anymore.

  James Richardson
6 months ago
They NEVER" have what you Need, or want !! The three Black Folks behind the counter didn't seem to know what their doing, much less any courtesy for Auto Zone customers Gheeesh"

  Sean Machado
3 weeks ago
Bought a headlight bulb. I wish the prices were cheaper, but that's everywhere.

  Bonnie RaySchmidt
6 months ago
Tia was fantastic. She helped me get the correct wipers and helped me out them on.

  Dar Le (atlantis800)
7 months ago
They did some research in their parts catalog. On some questions I had about different parts. Very helpful

  Camilo Torres Sanchez
2 months ago
very bad service from the store staff

  Diane Baker
a year ago
I bought wiper blades and bulbs for my taillight that was out. The young lady replaced both for me and I really appreciate their help at AutoZone! They are so helpful and friendly!!

  Cody Singleton
4 years ago
Friendly and helpful staff. They're a bit slow to the register or to help you sometimes, but this location also seems to be rather busy everytime I visit as well. So far everyone at this location has been great. They all help each other out on the fly and get people what they need as well as in and out as fast as they can. Thanks for a rather solid retail experience.

  Brenda Ott
a year ago
needed battery for rv. they helped me choose a battery. installed the battery and let me washer fluid was low. helped filled it up and we are on our way to camp

  njferrigno
4 years ago
Terrible. Not once but twice I went in, in the matter of a month and the customer service is atrocious. First time I waited in line for nearly an hour to be helped so I could purchase a car battery for my van. I left and took my business elsewhere. I called corporate and discussed the matter with the regional manager who said it could ve just been a busy day (mind you, it was 10am on a Thursday). Fast forward a month later (today). I needed a bulb to replace in my car. Picked it up, waited in line for 20 minutes. Finally when the manager came in from whatever he was doing, he helped a customer who came to the desk AFTER I did... I asked politely, Is there not a line? . The manager looked puzzled as I put the bulb down and informed him I had this same issue once before with their lack of customer service. This place needs a complete overhaul and incorporate better customer service training. Terrible terrible terrible!

  Steve Madewell
a week ago
Great store. I can find most parts I need. If it needs to be ordered it's usual one day. Come see for yourself! You won't be disappointed!

  Johnny Sullivan
5 years ago
These guys/gals are always very helpful. Most if not all are knowledgeable or at least can fake it with enough skill to help you get what you need. I don't say "fake" it as a derogatory term. I just mean that I really don't know the amount of training that they receive in order to get you the exact part you need every time you need it. Customer service is usually always VERY GOOD. For the person who needs help with changing wiper blades or a battery, they will do it for you in most if not all cases without charge. The loan a tool program is great. So, if for instance you go to get your battery tested hoping it wasn't bad, then finding it is bad, you can purchase a new battery on the spot & borrow the tools necessary to change it for free. Then drive away from the store with the assurance that your problem is solved. Great store. I only give 4 stars because 5 stars assumes no room for improvement. Which at Autozone & most other businesses there is. So, 4 stars it is.

  Brandon Hamilton (Dizz, B)
6 months ago
Great rewards program and is a toy store for grown men!

  Phillip Wehrley
a year ago
Gotta be the worst service ever. When walked up to counter ol boy made no effort to ask anything. Just glared at me. Ask were breakline was to be informed back here. When I then ask for a length he replied " Ain't got it. " The whole time he maintained the hateful glare. The break line may not have been a big sale but the rotors, drums, caliper and pads may have.

  Spencer Pippin
a year ago
Brandon L was so helpful when it came to changing my light bulbs and replacing my battery 5 out of 5 recommend going

  Bobbi Roberts
2 years ago
Professional, friendly, and they installed my battery quickly. They even advised me about replacing my battery cable, which I did a few days later. I find it a comfort too that the battery has a warranty. Very

  Valerie sneed
2 years ago
After doing my own research before entering the business, I knew what I needed. Cashier was sure to put his 2 cents in without me asking for it, told me incorrect directions for the item I was purchasing. After telling him he was wrong, another cashier chimed in with yet more incorrect directions. I'm no car expert, but I do know that when something says DO NOT ADD WATER, that I shouldn't add water. Don't trust these guys for advice.

  Andrea W.
2 years ago
Nice people and very helpful. I had another store call to see if what I needed was in stock. They had it and left it on the counter so it would be easier for me to pick up. Quick and easy.

  Erica Christy
6 years ago
There were only two staff members and they were packed due to a lot of people having battery issues so the line was long. However the 2 guys who were working were on it. Michael helped me and he was great!!

  Johnny Southerland
3 years ago
It says online they can look up your purchase and don't need a receipt for returns as long as you know the date you bought it, but I was told otherwise once I got there. So, I was a little disappointed today, but other than that, they are a great store with a great variety of car supplies. Pretty much a car heaven.

  Brenda Conner
4 weeks ago
Just needed some oil

  Ronald W. Potts
6 years ago
My visit today included. The purchase of two tail\break light bulbs. Installed by a friendly and helpful employee. Installed in 5 minutes.# a very happy customer.

  William Tillman
2 years ago
They were great, didn't have all the plugs I needed but I was able to purchase all there and pick up the other two up at Forest Park

  Jollycats Photography
4 years ago
Great service. Needed a check engine light tested and it was super fast and free. They looked up my parts and were able to ballpark a repair estimate at local shops.So glad I stopped here first.

  Tina Phelps
3 years ago
My mom and I stopped at auto zone to purchase windshield wipers, it was sprinkling out, the guy, I will not say his name put the wipers on, but as I left Fairfield the driver's side wiper came loose I could not see anything since it was raining harder. So if it doesn't look right say so! Even if they are the professionals!

  Dalton Giri
5 years ago
Great employees! Great parts! Ok prices, iv never had a problem. You can always return every thing no mater the issue. Alot of the stuff has 2 year warrentys to life time.

  bubbles57689
2 years ago
It was a helpful experience. They don't have a part I needed in stock but the called around to different auto zones for me and got them to hold it until I got there.