Acura Parts - Jeff Wyler Acura of Fairfield

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Viet Vet
a month ago
This has been my dealer for more than 10 years. Great service department.

  N Davies
4 months ago
Came in for a sudden and unexpected repair and while we didn't have enough time to solve the issue I felt that they did everything they could and did really care about the issue 5/5

  Francine Ross
a year ago
I have been a fan/customer of the Superior group for years. They have always taken great care of me in both sales and service! This was the first time I ve been back since they switched to Jeff Wyler and I received the same great service. Thankfully, they retained Leah. She is, I think, head of the service department at Jeff Wyler Acura and she knows her stuff! She can tell you anything you need to know about any car on the lot, including how to work the radio and the seats. She is super nice and very efficient. She s the reason I enjoy coming to get my oil changed and other repairs done there. The reason I keep coming back is the service team. They are so great about letting me know if anything else is wrong with my car, and they are fair and honest. They truly seem to be about SERVICE and not trying to nickel and dime everyone who comes in. I appreciate the status report they give me after my oil change. I came in for a replacement tire not too long ago, and not only was it reasonably priced, but they also found a little damage from a previous owner under my car and they gave me some advice about how to avoid making it worse. Other places would have tried to sell me on expensive, unnecessary body work. I wholeheartedly recommend Jeff Wyler Acura s service department! If you are LOOKING for a car, hit up Eddie Williams at Jeff Wyler (formerly Superior) KIA on Mitchell Avenue. He has access to all the Jeff Wyler lots and will take very good care of you. We ve bought several used cars from him and we ve been nothing but pleased with the experience.

  Darla Rudolph
a year ago
Stop in just to browse and went home with a new car. Our sales person Ben was extremely helpful and knowledgeable. We received a great trade in value for our car. When it came time to signing the papers Brandon the financial coach went over everything and answered all our questions. Our experience at Jeff Wyler Acura of Fairfield was very pleasant, we never felt like we needed to run for the hills!

  Resa Watkins
a year ago
The purchase of my Acura was a very pleasant process I had an excellent salesperson to work with who was very knowledgeable about the vehicle. I would recommend anyone to this dealership who might be interested in purchasing an Acura. I love my new vehicle it has all the bells and whistles I can't wait to take it on a road trip.

  Lisa Taphorn
a year ago
Great experience with the service department. I was able to get in for service within A reasonable period of time. They provided me with a nice loaner car to drive while my car was being serviced. My car was ready when they said it would be.The reason I only gave them for stars, was because I expected my car to be washed when I picked it up.

  Bill Crishon
a year ago
What a great experience at Wyler Acura!! Kieth in service took fantastic care of my car, went above and beyond my expectations. And a special shout out to Lenny for setting up my appointment!! Will be coming back for the next service too.

  Kevin Reed
2 years ago
Service was prompt and as described. Could feel the improvement in my MDX's handling immediately. Reps had loaner vehicle available upon my arrival and kept me informed of status of my vehicle. Very pleased with every aspect of my visit. Thanks a bunch Ladies and Gents.

  Allyson Vosler
a year ago
Everyone was very friendly and helpful in the service department. They called me before they started to work my car, so that I would have an estimate of the total price for their services. They answered all of my questions and were extremely pleasant to talk to. I highly recommend them!

  mark trotta
2 years ago
Automotive maintenance and repair has always been and continues to be a bit expensive. Such is the cost of doing business. However, excellence isn't always guaranteed.My experience with the service department at Wyler Acura was nothing short of excellent in spite of my particular automotive woes. There was courtesy and professionalism in abundance in both the front and back of the house.Highly recommended. Might even go there again myself, when I can afford it, that is.

  Ehrika
a year ago
They were prompt, always friendly and Leah always makes me feel right at home. She is pleasant and always does a great job taking care of my car needs.

  Lanae Barnes
2 years ago
Had a amazing experience with Jeff. He was super cool and professional. My family relocated from Dallas and he is also from Dallas. One of the coolest people that I ve met in Cincinnati. Customer service is very underwhelming in my experience in this city. Jeff is by far the first person to truly give me an amazing customer experience. Thank You. - Markius BARNES

  Brooke Trusty
a year ago
Brandon and his team at Acura were great! They worked to meet our needs and around our busy schedules, and took the time to answer all of our questions along the way. Love our new Acura MDX. Thanks!

  Liz Lyons
a year ago
The people were extremely friendly!!! Everyone was extremely helpful, especially when they found a lower rate than the one I was approved for!! I seen and talked to 4 gentlemen, but only seem to remember 2, and that is Ben and Brandon, but all 4 were great!!!

  Maribeth Metzler
a year ago
Best auto service there is. I'm on my fourth Acura, and this is the only place in town I'll have them serviced. Friendly service advisors (Leah is great), knowledgeable techs, never gotten bad advice from any of them.

  Sharon Westerman
a year ago
This is a life safety issue. This dealer replaced the rear driver side brake rotor and did not reattach the bracket correctly. The brake rotor is held on by 2 bolts and one fell out leaving the assembly hanging. We had to coordinate the tow truck as well as we were told by the dealer we don t have a tow truck. Well you know what, neither do we. The week before the bolt fell out this car was driving through the mountains of North Carolina with our 3 month old granddaughter in the back seat!

  Gary Burns
a year ago
Keith kept me updated every day. While I was not happy with that I needed repairs, I am confident that the repairs were needed and completed in a professional manner. Service department applied a coupon which lowered my cost significantly.

  Linda
a year ago
Had regular maintenance done always a great experience and very helpful friendly people I have been going to this dealership for a few years and will continue to go back.

  Cara Kimmerly
2 years ago
Went in today for a scheduled oil change and tire rotation. Friendly staff and quick. I was in and out in 35-40 minutes. Wait area was quiet and clean.

  Cierra N
2 years ago
I went in wanting to get my dream car, and i did Steve S. was helpfull and worked with me on getting a 2019 Jeep Wrangler, I am very excited to be a new owner and cant stop looking at it so I give my thanks to Steve and Brandon for making it happen.

  Joe Elsbernd
2 years ago
I called about transmission service for my 17 Acura TLX. The employees I spoke with were friendly and knowledgeable. I was impressed with their communication. All in all, it was a great experience.

  Karen Boomershine
a year ago
I love this salesman. He was great. All the finance people were very nice and knowledgeable. Love my SUV. Thanks again.

  Andy Howe
a year ago
Got the car in promptly and the work done quickly. Also, found that it was a recall item that we had not been notified of. Great service!

  Priya Surya Velayudhan
a year ago
I was not able to get any help from the dealer ship to update my Acura RDX Navi maps as I was having issues while updating from USB.They did not offer any help at all.I won t be going to Jeffry Wyler anymore .Will stick to Columbia Acura

  Laurence Smith
a year ago
Good sales experience. Sales staff very knowledgeable and really worked to meet my needs and requirements/demands in the price range and pmt period I wanted. Very satisfied.

  Armand Arce (Armand)
a year ago
I was given an appointment that fit my schedule and my vehicle was repaired on time and within the cost estimate provided. Everyone I encountered was courteous.

  Michael Pellecchia
a year ago
Great service and friendly staff makes a great car, even better. Car got done on time and returned washed and clean.

  Kevin Combs
a year ago
Great service. Quick, to the point, and cleaned my car. All without trying to schedule any work.

  bob werner
a year ago
Acura oil change and tire rotation (A1) was completed on schedule very professionally with no issues.

  Max Iltzsch
2 years ago
Excellent service department. Brought car in with ruined tire with no appointment and got car back same day