O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tyler Scaff
6 months ago
Summary: Adequate, but some rude staff. Go to NAPA down the road by Kroger for better service.I ve primarily gone to this store due to its location near my commute. Staff is reasonable, selection is par for the course. However, I m now posting a review due to meeting a pretty unprofessional employee.I was being rung up by a guy I ve seen before, who is professional. I was waiting quite a while for him to become available and could hear his coworker around the corner on FaceTime. Once he became available and the previous customer left, his coworker walks up to him and chats while I m being rung up. In front of me, he asks if the previous customer got pissy when they couldn t get a service done at this location (they didn t). After that, he looks at my Space Force shirt and says Star Wars is better. I usually don t care how people act, but I do care about professionalism and customer service when I m at an auto store. This employee could have had situational awareness and rung me up while the first guy was busy, but instead he idled and then walked up and talked behind a customer s back in front of another customer. That s pretty rude. Not a fan.

  Heather Washabaugh
10 months ago
I'll tell you what the guys up here amaze me every time I come in. the customer service is always on point, the knowledge is always on point, and the guy that helped me and my friend today was amazing. I don't know his name I wish I could tell you but he's just the friendliest and the funniest. he was so helpful was willing to wait past the time he was off to help us ladies. which meant the world to me if by chance reading this, thank you so much for your kindness and willingness to wait for us. you guys everybody needs to come to at least check them out.

  Brayden Baker
4 months ago
Kieth Was very helpful and would recommend anyone come here, I really appreciate the friendliness and how helpful he was!

  Ruby Kate
3 months ago
Excellent customer service today. Thanks Levi!

  Rebecca Stout
3 months ago
They were helpful and they had what I needed

  Joan Baker
a year ago
Stopped by yesterday for wiper blades, and the service team member offered to check my battery plus other charging systems free of charge!

  David Rutledge
2 years ago
Shaun Dakota and the kid in the glass's hard workers on finding what i needed keep up the great work

  Bruce Bowling
7 months ago
Great service and fair prices.

  Chrys Fields
a year ago
Very nice and very helpful people and they know there parts

  Adam Brown
a year ago
Always get the right parts at the right prices!!

  Dennis Mcdaniel
2 years ago
They had what i needed when noone else did